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Carl Grabb Motors

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (14 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (14 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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2012 SRX

Thanks Mark for giving us a great deal and personal service in our trade for the Cadillac SRX recently. I have never been treated any better than when dealing with you. We are enjoying our SRX and will be happy to recommend your dealership. Best wishes to you and your family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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GREAT EXPERINCES FROM ALL

Carl and his crew knew what I needed and wanted and a GREAT price too They are very Good people

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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2013 Cadillac SRX

We have dealt with Mark Grabb at Grabb Motors in Shelbyville, IL for approximately 20 years. You will not find a more honest person to deal with. He is polite and has a lot of integrity. He has gone on line for our last two purchases and has delivered exactly what we were looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Purchased a 2008 Dodge Avenger

I just wanted to say thanks to Mark at Carl Grabb Motors for the excellent customer service. He answered all our questions, was thorough, quick, honest, and extremely helpful. This was my sons first time dealing with a car dealership and he wasn't sure what to expect. Mark did not pressure us into anything we didn't want, our experience was excellent. My son loves his new car, Thank You!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent service!!!

Grabb motors is always my number 1 place for car service/repairs. They do such a great job!!! Grabbs also have reasonable prices on new/used cars and trucks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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2012 Jeep Wrangler Purchased at Grabbs

Mark always give excellent customer service before and after the purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service

We have purchased 5 vehicles from Mark Grabb because we know he is trustworthy, honest and easy to work with. We continue to use the service department for any repairs and all oil changes. Mark is always very accomodating and makes the purchasing process very smooth. We would recommend Grabb Motors to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great service, kind and honest.

Mark was kind and courteous. He was very helpful and easy to work with and talk to. We would highly recommend Grabb Motors. They are fair and honest.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Honest and Very Helpful

This is the second vehicle that we have purchased through Grabb Motors. We never have to question the dependability of the vehicles we've received. They make the buying process fast and easy, without adding any pressure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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No high pressure sales here!

Excellent sales and service. Bought our last 3 cars here. Great to work with. I would recommend this dealership to all my friends and family. Thank you for the ride!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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