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Vaessen Brothers Chevrolet

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (15 reviews)
Sales hours: 7:00am to 6:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 7:00am–6:00pm 7:00am–5:00pm
Tuesday 7:00am–6:00pm 7:00am–5:00pm
Wednesday 7:00am–6:00pm 7:00am–5:00pm
Thursday 7:00am–6:00pm 7:00am–5:00pm
Friday 7:00am–6:30pm 7:00am–5:00pm
Saturday 7:00am–2:30pm 7:00am–12:00pm
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (15 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Oil change. Brakes looked at

Great service. Explained why I was hearing grinding on my brakes.

Oil change. Brakes looked at

Great service. Explained why I was hearing grinding on my brakes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Gteat

Great service friendly staff. Wil continue to use this dealer.

Gteat

Great service friendly staff. Wil continue to use this dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Best dealership

I am honored to be able to give this dealership 5 stars. My father and mother bought 5 or more vehicles over a 40 year period. I finally purchased a Chevrolet Traverse from them this year. They're a great alternative to any big city dealership that typically leaves a bad experience. Neal, Gary, Nick and Maurice are the best. They treat you like family and make a car buying experience fun. I drove from Rockford and highly recommend them to anyone. I wouldn't even consider a large Chevrolet dealership less than 3 miles away due to the buying experience they usually give. The pleasant experience is well worth the drive .. you won't be disappointed!

Best dealership

I am honored to be able to give this dealership 5 stars. My father and mother bought 5 or more vehicles over a 40 year period. I finally purchased a Chevrolet Traverse from them this year. They're a great alternative to any big city dealership that typically leaves a bad experience. Neal, Gary, Nick and Maurice are the best. They treat you like family and make a car buying experience fun. I drove from Rockford and highly recommend them to anyone. I wouldn't even consider a large Chevrolet dealership less than 3 miles away due to the buying experience they usually give. The pleasant experience is well worth the drive .. you won't be disappointed!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fast & easy. Just told them what I wanted & got it

This is the 4th or 5th vehicle I’ve gotten from Vaessens & they make car shopping a breeze. Friendly,helpful & more than willing to see you get what you want.

Fast & easy. Just told them what I wanted & got it

This is the 4th or 5th vehicle I’ve gotten from Vaessens & they make car shopping a breeze. Friendly,helpful & more than willing to see you get what you want.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience

This was by far the best experience I have ever had buying a car from a new car dealership. Nick spelled out the deal clear a simple.N pressure. No hidden cost.

Great experience

This was by far the best experience I have ever had buying a car from a new car dealership. Nick spelled out the deal clear a simple.N pressure. No hidden cost.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Vaessen Chevrolet - Easiest Purchase Ever

In general, I hate buying/replacing cars. I have to say that the experience with Gary and the Vaessen Brothers dealership was the best experience we ever had. We drove all the way from St. Louis and it was worth every mile. Great price, great trade in value, had all the paperwork ready to go before we arrived, no wait, very courteous, honest and genuine people. We will be back.

Vaessen Chevrolet - Easiest Purchase Ever

In general, I hate buying/replacing cars. I have to say that the experience with Gary and the Vaessen Brothers dealership was the best experience we ever had. We drove all the way from St. Louis and it was worth every mile. Great price, great trade in value, had all the paperwork ready to go before we arrived, no wait, very courteous, honest and genuine people. We will be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Brian, We appreciate your business and thank you for the great review! Glad we made the visit worth your while! Enjoy your vehicle!

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Vaessen Brothers Chevrolet

Had one of my best buying experiences ever. Friendly and very helpful made us feel like we have known them all our life.

Vaessen Brothers Chevrolet

Had one of my best buying experiences ever. Friendly and very helpful made us feel like we have known them all our life.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for visiting us! It was a pleasure doing business with you! Please don't hesitate to contact us if you have any questions!

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private owner

Excellent people to deal with . They make you feel at home . Not pushy . I will go back for my next truck .

private owner

Excellent people to deal with . They make you feel at home . Not pushy . I will go back for my next truck .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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looking for a new truck.

very helpful and good with following up to my questions.

looking for a new truck.

very helpful and good with following up to my questions.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Chevy's and great service rule at Vaessen's!

Super nice people to meet and deal with. We have purchased several vehicles from Vaessen's over the year's. Their service dept. is very knowledgeable and honest. Always a clean facility and friendly employees.

Chevy's and great service rule at Vaessen's!

Super nice people to meet and deal with. We have purchased several vehicles from Vaessen's over the year's. Their service dept. is very knowledgeable and honest. Always a clean facility and friendly employees.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Sue, Happy to hear you have had many great experiences with us! We are always grateful to have loyal customers, like yourself, happy at every visit! We look forward to seeing you again!

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See all 15 reviews