Reviews
Write a reviewProfessional, Courteous, Friendly, Respectful, these four
Professional, Courteous, Friendly, Respectful, these four qualities and many others, make buying a car at Shields enjoyable. Pete Klein, and Butch Smith have assisted us with several vehicles over the years. They always make you feel welcomed, and non-pressured to purchase a vehicle, new or used. Throw in the top-notch service department, and you have THE perfect dealership. Thank you once again for a great experience! You KNOW we will be back!!
Professional, Courteous, Friendly, Respectful, these four
Professional, Courteous, Friendly, Respectful, these four qualities and many others, make buying a car at Shields enjoyable. Pete Klein, and Butch Smith have assisted us with several vehicles over the years. They always make you feel welcomed, and non-pressured to purchase a vehicle, new or used. Throw in the top-notch service department, and you have THE perfect dealership. Thank you once again for a great experience! You KNOW we will be back!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Professional, courtesy .
Professional, courtesy . I am super glad I went to Shields in Paxton. They treat you like a long lost friend. Thank you Kyle and the rest of the Crew for making my Saturday a awesome one.
Professional, courtesy .
Professional, courtesy . I am super glad I went to Shields in Paxton. They treat you like a long lost friend. Thank you Kyle and the rest of the Crew for making my Saturday a awesome one.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We have worked with Pete for years.
We have worked with Pete for years. We buy all of our cars with him. The process is simple & smooth. Customer service is TOP NOTCH! I highly recommend Shields!
We have worked with Pete for years.
We have worked with Pete for years. We buy all of our cars with him. The process is simple & smooth. Customer service is TOP NOTCH! I highly recommend Shields!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service and very helpful staff.
Great service and very helpful staff. I would definitely recommend this dealership for buying a car.
Great service and very helpful staff.
Great service and very helpful staff. I would definitely recommend this dealership for buying a car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had a great experience there was no pressure I came out
I had a great experience there was no pressure I came out with a great car every thing was smooth and they even called my insurance to make sure things was taken care of. Everyone was great. I would give them a 10 thank you
I had a great experience there was no pressure I came out
I had a great experience there was no pressure I came out with a great car every thing was smooth and they even called my insurance to make sure things was taken care of. Everyone was great. I would give them a 10 thank you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Same very smooth and enjoyable process as the previous
Same very smooth and enjoyable process as the previous four vehicles we have purchased with Pete!
Same very smooth and enjoyable process as the previous
Same very smooth and enjoyable process as the previous four vehicles we have purchased with Pete!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Pete worked with us to order a new truck to meet our
Pete worked with us to order a new truck to meet our specifications. He’s understanding, thorough, knowledgeable and very understanding. He helped us achieve our goals for a new vehicle at a good price.
Pete worked with us to order a new truck to meet our
Pete worked with us to order a new truck to meet our specifications. He’s understanding, thorough, knowledgeable and very understanding. He helped us achieve our goals for a new vehicle at a good price.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The service was excellent and the salesman was very
The service was excellent and the salesman was very knowledgeable. The finance manager was very good also. We have been trading vehicles here for 20 years.
The service was excellent and the salesman was very
The service was excellent and the salesman was very knowledgeable. The finance manager was very good also. We have been trading vehicles here for 20 years.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service and very helpful staff.
Great service and very helpful staff. I would definitely recommend this dealership for buying a car.
Great service and very helpful staff.
Great service and very helpful staff. I would definitely recommend this dealership for buying a car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I received a bounceback email thanking me for contacting...
I received a bounceback email thanking me for contacting them and that they hoped they had answered my questions. They hadn't answered any questions at all - I merely wanted to know if the vehicle they had listed was still available and, if so, I was willing to travel to buy it if, once I learned more about it, it met my needs. I sent a reply stating that. I never heard from them again. Why list a vehicle and ask for someone to contact them if they don't bother following up?
I received a bounceback email thanking me for contacting...
I received a bounceback email thanking me for contacting them and that they hoped they had answered my questions. They hadn't answered any questions at all - I merely wanted to know if the vehicle they had listed was still available and, if so, I was willing to travel to buy it if, once I learned more about it, it met my needs. I sent a reply stating that. I never heard from them again. Why list a vehicle and ask for someone to contact them if they don't bother following up?
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
