D'Arcy Chevrolet, Buick, Cadillac

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(17 reviews)
Visit D'Arcy Chevrolet, Buick, Cadillac
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Service Sales
Monday 7:00am–6:00pm 9:00am–8:00pm
Tuesday 7:00am–6:00pm 9:00am–8:00pm
Wednesday 7:00am–6:00pm 9:00am–8:00pm
Thursday 7:00am–6:00pm 9:00am–8:00pm
Friday 7:00am–6:00pm 9:00am–8:00pm
Saturday 8:00am–1:00pm 9:00am–5:00pm
Sunday Closed Closed
New (815) 513-0046 (815) 513-0046
Used (815) 513-6695 (815) 513-6695
Service (815) 513-6696 (815) 513-6696


See all 37 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2021.
For us "customer service" means making your car buying experience as easy and enjoyable as possible. You'll find a number of ways that we make customer service the basis of buying and owning a car from our dealership:
-You'll find all the information you need to buy a car on our website
-We have an extensive selection of new and used vehicles
-Request a price quote on a new vehicle of your choice
-Our friendly professional staff will exceed your expectations for personal service
-Enjoy prompt quality service from our Service Center
Discover the D'Arcy Difference

Service center

Phone number (815) 513-6696

Service hours



(17 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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A'Darcy made it worth my time and drive

Service was excellent they were very transparent very very good treatment would highly recommend this dealership. No pressure to buy. If you want good service without the pressure this is the place to go. Thank you very much I really appreciate the service I was given.


Repairs to XT5

Needed a repair for a noise in driver's side door. Service people did a great job.

Dealer response

We're pleased to know we have been able to exceed your expectations and really help out!


Beatriz Setrini

Very pleasant experience. Convenient location, polite, cheerful employee.

Dealer response

Your satisfaction is important to us, so we want to sincerely thank you for choosing D'Arcy Cadillac and we hope to see you again soon!


Surprisingly Great Experience

I had been looking for awhile. I have encountered pushy, rude and condescending salespeople and really went in with a chip on my shoulder expecting more of the same. D'Arcy is truly the exception! From the minute I walked in the door until the day I left with my "new" car I was treated with respect and personal care. My salesman Dale, the general manager, the finance guy, the whole service department were all doing what needed to be done to make sure that I was satisfied. I will be back. THANK YOU !

Dealer response

Your satisfaction is important to us, so we want to sincerely thank you for choosing D'Arcy Cadillac and we hope to see you again!


Cadillac XT4

We purchased a new 2019 Cadillac XT4. We received everything that we asked for at an excellent price. We are confident that this vehicle will take care of our needs for years to come. The staff is extremely friendly and fair!

Dealer response

We are very happy we could provide you with a positive experience! We're glad to hear you found our staff to be so friendly and fair!


Tire rotation oil change

Didnt tell me i needed 7500mi on tires before rotation until after oil change then said if i want it done would cost 2nd free warre ty visit would have re scheduled if told 1st now2nd visit at 7500mi for tires will cost me a 60 dollar oil change since both are out of sync will take business to differentdealer because service is everything to me

Dealer response

Hi Dan, Thank you for taking the time to speak with us and giving us the opportunity to restore your confidence in our company. We look forward to seeing you again soon.


Always good service

Johnny always does a great job. Appointments are simple and there valet service sure helps

Dealer response

Thank you again for taking the time to let us know how we are doing this helps us improve. We hope you will consider us again in the future. Take care, and thank you for your business.


My DAY at Darcy Motors

My review started with John in the service department and he was excellent. Service diagnosed my Cruze and had back the same day. John was very thorough and explained every little detail. My next visit was with Jeb in sales who helped me and also had Casey recommend a vehicle which i purchased. I then dealt with "The Man in the middle" Brogan who was very friendly and answered all of my "little" questions. My day finished d with Suzanne who was very friendly and "down to earth" and she helped me with any and all of my finance issues. I would most definitely return here and would recommend this Chevy, Buick, GMC dealer to anyone.

Dealer response

Jason, we're happy you found our staff to be so supportive. We strive for 100% satisfaction, and it is great to see you had such a positive experience at D'Arcy Cadillac.


Great experience

Wonderful experience, the best I have had buying a car. The salesman Jeb, gave no pressure to buy. Sales manager Jim Seaman was awesome. Next car I buy will be from Darcy


Darcy Morris? Don`t bother

Warranty repairs performed by Darcy Morris lasted exactly one week. Same problem has returned so obviously not fixed properly the first time.

Dealer response

Thank you very much for getting in touch. I will be reviewing this personally and will have a member of my team get in touch with you. We want our customers to feel confident in any repair completed by our staff and in this case we certainly apologize for the need for additional service. Sincerely, Casey Krakowski, General Manager. "If you have a concern or a comment that needs to be addressed, please feel free to contact me directly." Terry D'Arcy - PH: (815) 725-5200

Read all 17 reviews