McFarland Chevrolet

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(33 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(33 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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1.0

not happy

I had my oil changed 5k miles ago and they told me the rear brakes were wearing then and should've been changed before they got this bad. Initially I was going to be charged two separate charges of $150 for them to even check my brakes/pads and determine why my check engine light, abs sensor and traction control lights were on. I've only had the truck since December and sold you guys a car with new heat resistant brakes and rotors front and back. I had to pay out of pocket over $500 to get the truck fixed which was an extra extra expense. I will not do anymore business here because it seems you only want to keep taking more money from me after you made tons of money during my trade in.

1.0

not happy

I had my oil changed 5k miles ago and they told me the rear brakes were wearing then and should've been changed before they got this bad. Initially I was going to be charged two separate charges of $150 for them to even check my brakes/pads and determine why my check engine light, abs sensor and traction control lights were on. I've only had the truck since December and sold you guys a car with new heat resistant brakes and rotors front and back. I had to pay out of pocket over $500 to get the truck fixed which was an extra extra expense. I will not do anymore business here because it seems you only want to keep taking more money from me after you made tons of money during my trade in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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5.0

Charlene, Rick and Jeff were a great team to work with.

Charlene, Rick and Jeff were a great team to work with. They all stayed past there quitting time to complete the deal for us. We were very satisfied with the sales team and the Equinox we bought. Thanks Again!

5.0

Charlene, Rick and Jeff were a great team to work with.

Charlene, Rick and Jeff were a great team to work with. They all stayed past there quitting time to complete the deal for us. We were very satisfied with the sales team and the Equinox we bought. Thanks Again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Your satisfaction is important to us, so we want to sincerely thank you for choosing McFarland Chevrolet, INC. and we hope to see you again soon! We sincerely thank you for the positive review, and look forward to seeing you again soon!

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1.0

Vary dishonest service department.

Vary dishonest service department. Strongly suggest no one uses them. Hook 4.5 hrs to change oil.

1.0

Vary dishonest service department.

Vary dishonest service department. Strongly suggest no one uses them. Hook 4.5 hrs to change oil.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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5.0

Great experience.

Great experience. Friendly atmosphere. No hassle car buying experience. Great customer service. Kyron was our sales representative. Highly recommend.

5.0

Great experience.

Great experience. Friendly atmosphere. No hassle car buying experience. Great customer service. Kyron was our sales representative. Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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1.0

Service

Service department is no help at all had a oil change scheduled and was running a few minutes late and couldn’t get anyone to answer

1.0

Service

Service department is no help at all had a oil change scheduled and was running a few minutes late and couldn’t get anyone to answer

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Darryl, my name is Caleb McFarland. I am sorry you missed your appointment. I would happy to schedule you another one. Please let me know if there is anything I can do.

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5.0

McFarland Chevrolet

I was very satisfied with the service I received when I had my car?s oil changed. Customer service was very helpful in scheduling my appointment. They even washed my car. The owner himself inquired about my satisfaction.

5.0

McFarland Chevrolet

I was very satisfied with the service I received when I had my car?s oil changed. Customer service was very helpful in scheduling my appointment. They even washed my car. The owner himself inquired about my satisfaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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5.0

Service

Car was taken in right on scheduled time. Clean waiting area.

5.0

Service

Car was taken in right on scheduled time. Clean waiting area.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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5.0

Excellent!

The customer service was excellent. Charlene was very helpful throughout the whole buying process. The only downfall was how long it took. We were there about 4 hours, and a lot of that time was spent waiting on them to get the car cleaned up. Other than that, it was an overall good experience. I would recommend this dealer to anyone.

5.0

Excellent!

The customer service was excellent. Charlene was very helpful throughout the whole buying process. The only downfall was how long it took. We were there about 4 hours, and a lot of that time was spent waiting on them to get the car cleaned up. Other than that, it was an overall good experience. I would recommend this dealer to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Just window shopping

Answered all the questions I asked. Also very curtious and outgoing personalities here. They helped with what I wamted and was there for me just as family .

5.0

Just window shopping

Answered all the questions I asked. Also very curtious and outgoing personalities here. They helped with what I wamted and was there for me just as family .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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5.0

Chevy Spark Check up

Trust and seeing good performance after is why I keep coming back to get our cars taken care of.

5.0

Chevy Spark Check up

Trust and seeing good performance after is why I keep coming back to get our cars taken care of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!

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