Reviews
Write a reviewMade my appointment 3 days in advance and requested a
Made my appointment 3 days in advance and requested a certain tech to work on my car.(my grandson). Day of my appointment, he did not work on my car, another tech did. Disappointed that service personnel did not give a copy of the multi-point inspection (not even sure they did it). This dealership service personnel has went down hill. I did not feel my business was appreciated,
Made my appointment 3 days in advance and requested a
Made my appointment 3 days in advance and requested a certain tech to work on my car.(my grandson). Day of my appointment, he did not work on my car, another tech did. Disappointed that service personnel did not give a copy of the multi-point inspection (not even sure they did it). This dealership service personnel has went down hill. I did not feel my business was appreciated,
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Harold Turpin
Liberty Chevrolet is the best dealership around always get great customer service from service and sales would highly recommend!
Harold Turpin
Liberty Chevrolet is the best dealership around always get great customer service from service and sales would highly recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I went in for a routine oil change and tire rotation.
I went in for a routine oil change and tire rotation. While I was waiting a service salesman tried to sale me saying I needed a brake job, a coolant flush, a brake fluid flush, and they wanted to charge me $160 for an oil change on a 2015 Chevy Silverado thats a gas burner. I paid $90 back in July for the tire rotation and oil change in which they didnt even top off my fluids or great my grease fittings. I highly suggest not going here for a service because you will be swindled out of money for services not provided for by the service department!!!!
I went in for a routine oil change and tire rotation.
I went in for a routine oil change and tire rotation. While I was waiting a service salesman tried to sale me saying I needed a brake job, a coolant flush, a brake fluid flush, and they wanted to charge me $160 for an oil change on a 2015 Chevy Silverado thats a gas burner. I paid $90 back in July for the tire rotation and oil change in which they didnt even top off my fluids or great my grease fittings. I highly suggest not going here for a service because you will be swindled out of money for services not provided for by the service department!!!!
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 456-2000 to discuss your concerns, as your satisfaction is of utmost importance to us.
Beware beware beware.
Beware beware beware... They are legal " thief's... $650 dollars they charged me to replace thermostat in my 2016 Chevy pickup.. I had replaced that thermostat one day before I took it into them but did not tell them... When they called with the diagnosis they said my thermostat was bad... They gave me a long line of b*******... Once again they charge me $650 for a $50 thermostat.... Beware beware beware of these thieves!
Beware beware beware.
Beware beware beware... They are legal " thief's... $650 dollars they charged me to replace thermostat in my 2016 Chevy pickup.. I had replaced that thermostat one day before I took it into them but did not tell them... When they called with the diagnosis they said my thermostat was bad... They gave me a long line of b*******... Once again they charge me $650 for a $50 thermostat.... Beware beware beware of these thieves!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 456-2000 to discuss your concerns, as your satisfaction is of utmost importance to us.
Follow up post- Repairs for Chevy Impala
For the past 2 weeks I had some major issues going on with my vehicle and I was not happy with the number of times that I had to come back to the service department to get my car repaired. I am happy to say that Liberty Chevrolet made it right and has fixed all of my repairs on my vehicle.
Follow up post- Repairs for Chevy Impala
For the past 2 weeks I had some major issues going on with my vehicle and I was not happy with the number of times that I had to come back to the service department to get my car repaired. I am happy to say that Liberty Chevrolet made it right and has fixed all of my repairs on my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your kind words, Mantressa Walker. We are glad that we could get your car fixed up and back in good running order. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, The Liberty Chevrolet Team
Fantastic service center
Fantastic service center that had me In and out within time quoted
Fantastic service center
Fantastic service center that had me In and out within time quoted
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Briana, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Liberty Chevrolet, INC.
Liberty Chevrolet Great Service
Major work was done on my Chevrolet Colorado Z71. I was thinking it would take several days, but it was completed 1 day. Service was great.
Liberty Chevrolet Great Service
Major work was done on my Chevrolet Colorado Z71. I was thinking it would take several days, but it was completed 1 day. Service was great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ken, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Great Service
Fast & friendly service. They got my vehicle repaired and back on the road!
Great Service
Fast & friendly service. They got my vehicle repaired and back on the road!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for leaving us this great review, Jodi! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, The Liberty Chevrolet Team
5 Stars all the way around
Hands down the easiest buying experience I have ever had. From the time I arrived they had the car pulled up I was wanting to look at, Clean location and friendly staff.
5 Stars all the way around
Hands down the easiest buying experience I have ever had. From the time I arrived they had the car pulled up I was wanting to look at, Clean location and friendly staff.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Liberty Chevrolet Team
Awesome Service
Hands down the best dealership I have ever visited. From start to finish the service team kept me informed and had me back on the road.
Awesome Service
Hands down the best dealership I have ever visited. From start to finish the service team kept me informed and had me back on the road.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Liberty Chevrolet Team