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Ed Morse Cadillac of Tampa

(3,154 reviews)
Visit Ed Morse Cadillac of Tampa
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday 12:00pm–5:00pm Closed
2020 national dealer award
View 11 awards
2020 national dealer award 2020 state dealer award 2019 state dealer award 2016 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award
New (813) 579-4805 (813) 579-4805
Used (813) 774-6979 (813) 774-6979
Service (813) 774-4666 (813) 774-4666

Reviews

(3,154 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ed Morse Cadillac of Tampa from DealerRater.

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We are returning customers to Ed Morse, it's been a...

We are returning customers to Ed Morse, it's been a while. Anthony has been patient and wonderful with us over the last few months. Lots of emails and calls. He provided exceptional customer service and really made the process smooth.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your excellent experience with Anthony! We are so happy he could help make your experience a breeze. Should you need anything, please don't hesitate to reach out. Ed Morse Corporate Offices

Great service

Everything was handled properly and on time, everyone I have dealt with has been professional and glad to help. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are pleased to hear of your great experience with our team! Thanks for taking the time to share it with us. Ed Morse Corporate Office

Headlight service

Service advisor was excellent, explained my options for repair work and explained why recommended maintenance items should be taken care of. Made me feel at ease over my concerns.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are so pleased to hear about your great service experience at our dealership, Patrick. If there is anything further we can do to assist you, please let us know! Ed Morse Corporate Offices

Service was above average

The Service Administrator was pleasant and helpful . He was expefrienced and I hope he is assigned to me on my next visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the great review, Kenneth. Please let us know if you need anything else in the future! Ed Morse Corporate Offices

Amazing service

Always pleasant! I drive 50 min for this great service when The Brandon location is much closer. Mike is the best service advisor.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Jose, thank you for the great review and for being such a great customer. We appreciate you and look forward to your next visit. Ed Morse Corporate Offices

excellent experience

Both the sales and finance associates were a pleasure to do business with. Love driving around in my pretty new Cadillac Xt4

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Wow, we are so happy to hear about the great experience you had at our dealership! It was an immense pleasure to work with you and help find your perfect vehicle. We sincerely appreciate your business, and hope to see you again in the future! Ed Morse Corporate Offices

Great service and clean facility. Friendly staff.

They fit us in without an appointment when we had trouble with the car on our way out of town. They diagnosed the problem quickly and did the best they could to get our problem fixed in a timely way!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the great review! We are so thrilled to hear about your experience with our team. We hope to do business with you again in the future. Ed Morse Corporate Offices

Ed Morse Cadillac

I received excellent service with me XT4. This is my fourth vehicle through Edmore‘s Cadillac and I am very happy with the service I receive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks, George! We appreciate you. Thanks for continuing to give us an opportunity to keep you happy. Please let us know if you need anything else. Ed Morse Corporate Offices

Excellent workmanship

The work done on my Cadillac was excellent. It improved driving immensely. Though it took muck longer than expected the result was worth it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to tell us about the amazing service you received from our team. We're so pleased that your visit to our dealership left such a positive impression! Ed Morse Corporate Offices

Excellent service.

My service was completed as prescribed with no problems and in a professional and courteous manner. My service associate, Joshua, was very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for sharing your quality experience with Joshua. We appreciate your business and hope to see you again soon! Ed Morse Corporate Offices