Sunset Cadillac of Venice

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
378 lifetime reviews.

Read reviews that mention:

  • 5.0 out of 5
    February 2, 2021

    Great friendly service with no pressure sales. Best car shopping in years. Enjoyed my experience and bought a Cadillac SUV. 'Drive a Cadillac and never... go back' to your old wheels! Highly recommend Sunset Cadillac of Venice, give them a try.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to pro...vide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, The Sunset Cadillac of Venice Team

  • 5.0 out of 5
    February 19, 2020

    DID EVERYTHING THAT WAS EXPECTED AND THEN SOME took detailed measurements of brake parts and tire wear. did a 100 point inspection and found that I have... until 5,000 additional miles before service again is needed

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    August, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedbac...k with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Sunset Cadillac of Venice Team

  • May 17, 2017

    I shopped 10 different locations and liked the approach from Linda and Lyndsay. I am in sales myself and know a good sales person and can also spot sincerity.... The reason why I chose this dealership As I really felt they wanted to develop a relationship with me. They weren't pushy at all but persistent. I thought their initial offering to me was a fair price. I could've went with any color and any dealership I just chose this dealership because I felt it was a relationship I would feel good sending friends and family too. Lyndsay and Linda were fantastic. There follow up was excellent as well.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Jennifer, Linda and myself greatly appreciate your kind words you shared about your experience you had with us and Sunset Cadillac of Venice. We h...ope that you are enjoying your new vehicle! Look forward to seeing you again very soon!

  • 1.0 out of 5
    December 2, 2019

    My father is a Vietnam veteran living on an extremely fixed income. My brother bought him a used Caddilac CTS.. a couple months after purchasing it he... was driving it on the hwy it began giving him issuses. He brought it to a local mechanic who told him the motor was no good. My father contacted Sunset Cadillac and spoke to Dave in the service department informing him of the situation and asked how much a motor swap would be.. Dave later called my dad back and told him they had a used motor for around $5000. However he doubted it was a blown motor, sounding more like the timing chains jumped teeth. Hearing this he decided to bring it to them for a second opinion. After looking at it they advised him on doing the timing chains for $2700.. Upon repair they told him the motor still had the prior issues and after pulling the oil plug they found metal shavings.. (trouble shooting 101..) So long story short. They charged a 73 YEAR OLD WAR VET ON A FIXED INCOME $2700. To get his broken car back. After not properly diagnose the problem or fixing the real issue. His motor is now being replaced for an additional $3700 parts and labor at another dealership. BUYER BEWARE

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Good Afternoon Mr. Wilson. We do apologize you are not happy with the service your Father received at our dealership. We did our absolute best to ex...plain everything that was involved in the original $2300 repair order. We pride ourselves on exceptional customer service and do our very best in every customer interaction. If there is anything at all that you would like to discuss with our Service Manager, Mark Williams, please call him directly at 941-497-5800. Thank you.

  • 5.0 out of 5
    May 9, 2019

    We came in with our friend to help with the process of picking out her car. Lindsay assisted us. She took her time with us and was very knowledgeable of... her product. She was able to direct Ellen to the prefect vehicle. The negotiating with Mike was fair. The buying process with Craig was painless. Everyone there was very friendly and helpful.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 2, 2019

    Service is always the best . I have purchased multiple cars from Sunset and it has always been a good experience

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Santo, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Sunset Cadillac of Venice. ...If there is anything more that we can do, please come back and see us again. Take care! Best, The Sunset Cadillac of Venice Team

  • 5.0 out of 5
    January 1, 2019

    We always get quality service from this dealer. This is why we bought our car here.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take c...are! Sincerely, The Sunset Cadillac of Venice Team

  • 5.0 out of 5
    December 31, 2018

    The sales dept. & service dept are always helpful and answer questions. Barry Synnott attends to any questions and makes you feel it is like home. ... I have purchased 8 new Cadillacs with a good relationship with all with the employees in the last 20 years.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 31, 2018

    the most excellent experience in buying an automobile ever

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 28, 2018

    Jerry was very helpful. He made sure we understood the buying process and made our decision an easy one. We like Sunset Cadillac for their service and... friendly service.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews