Reviews
Write a reviewA great place to get treated poorly.
A great place to get treated poorly. I went to look at a car and was told basically kick rocks unless I had pre approval on their credit app. Once i ended up talking numbers with them they agreed to a price in trade and value of their car. They then changed their prices on me and told me it would be 4k more for the car if I wanted the same trade value. What an absolute joke of a dealership. I hope the car market crash like predicted in 2025. Dealerships have took advantage of the average consumer for far too long
A great place to get treated poorly.
A great place to get treated poorly. I went to look at a car and was told basically kick rocks unless I had pre approval on their credit app. Once i ended up talking numbers with them they agreed to a price in trade and value of their car. They then changed their prices on me and told me it would be 4k more for the car if I wanted the same trade value. What an absolute joke of a dealership. I hope the car market crash like predicted in 2025. Dealerships have took advantage of the average consumer for far too long
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello, Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Our Dealership has been here for over 40 years and we strive to give each customer the best advise that their individual situation calls for. Again, thank you for taking the time to respond. Jeff Lungren Chevrolet, Inc. Grove, OK
We purchased a new Trax last week at Lungren's and
We purchased a new Trax last week at Lungren's and couldn't be more pleased. John Organ was our salesman and he has always shot straight with us over the years. Ryan did a great job handling the financing. This was our fourth vehicle purchased at Lungren's and won't be our last. They also gave us top dollar for our trade in.
We purchased a new Trax last week at Lungren's and
We purchased a new Trax last week at Lungren's and couldn't be more pleased. John Organ was our salesman and he has always shot straight with us over the years. Ryan did a great job handling the financing. This was our fourth vehicle purchased at Lungren's and won't be our last. They also gave us top dollar for our trade in.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Gary, Thank you for your excellent review! Your complete satisfaction is our top priority and your continued business is greatly appreciated. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Sincerely, Jeff Lungren Chevrolet, Inc. Grove, OK
Bad mechanics
This is the worst place to have your vehicles fixed. We had 3 cars in their shop and they do not do good work. We finally found a honest mechanic who has repaired our vehicles. I thought because it was a dealer we’d get great service. They lie and cheat you.
Bad mechanics
This is the worst place to have your vehicles fixed. We had 3 cars in their shop and they do not do good work. We finally found a honest mechanic who has repaired our vehicles. I thought because it was a dealer we’d get great service. They lie and cheat you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Rhonda, We appreciate your review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback. Sincerely, Jeff Lungren Chevrolet, Inc.
Take you vehicle shopin or service Else were
Only worried about the money care less about customers. Like every other place in grove eint even work with customer. Almost can imagine what other lies they tell people
Take you vehicle shopin or service Else were
Only worried about the money care less about customers. Like every other place in grove eint even work with customer. Almost can imagine what other lies they tell people
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mr./Ms. Customer, We are disappointed to learn of your experience here at Jeff Lungren Chevrolet, Inc., but will take this opportunity to improve. Our customer satisfaction is our top priority and we are disappointed that we did not achieve that with you. We would like to try to give you a better experience, so the next time you need service please give us another opportunity. Thank you, Jeff Lungren Chevrolet, Inc., Grove, OK.
Awesome Dealer
Ever since I was a teenager I always dreamed of having a Vette. Fifty plus years later my dream came true thanks to the folks at Jeff Lungren Chevrolet. I’ve been looking for almost two years in Missouri, Oklahoma and Kansas and finally found a dealer who had the Vette I wanted at a price that was fair and reasonable. What a fun experience! What a great family!
Awesome Dealer
Ever since I was a teenager I always dreamed of having a Vette. Fifty plus years later my dream came true thanks to the folks at Jeff Lungren Chevrolet. I’ve been looking for almost two years in Missouri, Oklahoma and Kansas and finally found a dealer who had the Vette I wanted at a price that was fair and reasonable. What a fun experience! What a great family!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
John, Thank you for your outstanding review! Our main goal is that our customers leave with their new vehicle completely satisfied and it sounds like we accomplished that with you. We were happy to help you and we appreciate your kind words. Thanks again! Jeff Lungren Chevrolet, Grove, OK
Red Cadillac
I was shopping for a used vehicle for my wife, We found a Red 2009 Cadillac STS. Your friendly staff helped every step of the way. Most of the leg-work was done before we walked on your lot. 2nd vehicle we have purchased on your lot.
Red Cadillac
I was shopping for a used vehicle for my wife, We found a Red 2009 Cadillac STS. Your friendly staff helped every step of the way. Most of the leg-work was done before we walked on your lot. 2nd vehicle we have purchased on your lot.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mitch and Anna, Thank you for your 5 star review. We always work towards our customer's complete satisfaction and we're happy you shared your sales experience with us. Please feel free to contact us with any future questions or concerns. Congratulations on your most recent purchase and thank you for your continued business. Sincerely, Jeff Lungren Chevrolet, Grove, OK.
2017 Traverse
Immediately took care of our car. We have used this dealership for over 30 years. Have had good experience with buying or maintenance of our vehicles.
2017 Traverse
Immediately took care of our car. We have used this dealership for over 30 years. Have had good experience with buying or maintenance of our vehicles.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Joyce, Thank you for your review. We appreciate your feedback. We will continue to make our #1 priority our Customer's complete satisfaction. Thank you again. Jeff Lungren Chevrolet, Inc., Grove, OK
Service on our 2017 Malibu
We brought our 2017 Malibu in for some work, and it was taken care of right away. Always a great attitude when we come there, and it is so very much appreciated !!
Service on our 2017 Malibu
We brought our 2017 Malibu in for some work, and it was taken care of right away. Always a great attitude when we come there, and it is so very much appreciated !!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mary, Thank you for your review. Reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out by calling us at 918-786-4477 if there's anything additional we can do for you. Thank you again for the great review! Sincerely, Jeff Lungren Chevrolet Grove, OK
Wind noise repair.
I had wind noise around the drivers window. When I called to check on it they had me come right in. I waited and they repaired a gasket around the window and I was on my way with a quite vehicle again. I have had excellent care from Jeff Lungren Chevrolet.
Wind noise repair.
I had wind noise around the drivers window. When I called to check on it they had me come right in. I waited and they repaired a gasket around the window and I was on my way with a quite vehicle again. I have had excellent care from Jeff Lungren Chevrolet.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Bob, Thank you for your review. Our #1 priority is to have our customers completely satisfied. We're pleased you had that type of experience here. Please feel free to call us at 918-786-4477 with any future problems or concerns. Thank you again. Sincerely, Jeff Lungren Chevrolet, Grove, OK
Great people and great service!
So grateful to be able to get all our necessary maintenance and work done right here in our little town. The folks at Jeff Lungren Chevrolet really know their customer service and go above and beyond to take care of our needs.
Great people and great service!
So grateful to be able to get all our necessary maintenance and work done right here in our little town. The folks at Jeff Lungren Chevrolet really know their customer service and go above and beyond to take care of our needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Terri D., Thank you for your review. Our Service Department has your complete satisfaction as priority #1 and it's always great to get feed back from customers when we achieve that goal. Please let us know how we can help with any questions or concerns in the future. Thanks again!