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Troy Alan Buick

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (41 reviews)

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (41 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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The dealership did a great job with purchasing a new car.

The dealership did a great job with purchasing a new car. They were very knowledgeable and well prepared for pickup. I would purchase from them again.

The dealership did a great job with purchasing a new car.

The dealership did a great job with purchasing a new car. They were very knowledgeable and well prepared for pickup. I would purchase from them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Timothy, we're glad to hear you found our staff so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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We purchased a new Buick Enclave.

We purchased a new Buick Enclave. Angela was very helpful and informative. She patiently answered our many questions. She was not pushy. We would highly recommend her if you are shopping for a Buick.

We purchased a new Buick Enclave.

We purchased a new Buick Enclave. Angela was very helpful and informative. She patiently answered our many questions. She was not pushy. We would highly recommend her if you are shopping for a Buick.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your valuable feedback, Mark! We are so happy we were able to provide you with such a positive experience! Enjoy your new Enclave!

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TROY ALAN BUICK IS EXCELLENT!

EXCELLENT DEALERSHIP: Always patient, hardworking, reliable in service and dedicated to making the car-buying experience as pleasant as possible.

TROY ALAN BUICK IS EXCELLENT!

EXCELLENT DEALERSHIP: Always patient, hardworking, reliable in service and dedicated to making the car-buying experience as pleasant as possible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jean, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Excellent

Always wonderful experience. Would recommend this dealership to anyone who needs a car.

Excellent

Always wonderful experience. Would recommend this dealership to anyone who needs a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Troy Alan Buick is Tops!

An all-round perfect car-buying and maintenance experience. Nobody else compares to Troy Alan Buick.

Troy Alan Buick is Tops!

An all-round perfect car-buying and maintenance experience. Nobody else compares to Troy Alan Buick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Enclave Purchase with Angela

Angela makes buying a new vehicle a calm, informative decision. She goes above and beyond to help meet your needs and goals. She is personable while doing so. Very knowledgeable, helpful, kind. There are no other words to describe her other than THE BEST

Enclave Purchase with Angela

Angela makes buying a new vehicle a calm, informative decision. She goes above and beyond to help meet your needs and goals. She is personable while doing so. Very knowledgeable, helpful, kind. There are no other words to describe her other than THE BEST

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Repair of eng service light

sad that you do not back your cars for at least 100,000 miles like other car dealers do.

Repair of eng service light

sad that you do not back your cars for at least 100,000 miles like other car dealers do.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great dealership

This dealership has employees who go above and beyond. They are always friendly, accommodating, and honest with me about what my care does or does not need in the moment.

Great dealership

This dealership has employees who go above and beyond. They are always friendly, accommodating, and honest with me about what my care does or does not need in the moment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Carla, we're so glad that we were able to go above and beyond your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

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Great overall dealership.

Overall purchase price and service appointment ease. Dealership is always inviting along with all staff members. They have a fine overall dealership team in all respects. The owner is also very friendly and people oriented.

Great overall dealership.

Overall purchase price and service appointment ease. Dealership is always inviting along with all staff members. They have a fine overall dealership team in all respects. The owner is also very friendly and people oriented.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Richard, thank you for taking the time to leave a review for us at Troy-Alan Buick. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

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Great experience

The best car buying experience I've had. Team was easy to work with and stayed late to finish the deal.

Great experience

The best car buying experience I've had. Team was easy to work with and stayed late to finish the deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Bk, thank you for your kind words and this wonderful review!

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