This dealership has employees who go above and beyond. They are always friendly, accommodating, and honest with me about what my care does or does not... need in the moment.
Carla, we're so glad that we were able to go above and beyond your expectations! We sincerely thank you for the positive review, and look forward to s...eeing you again soon!
Overall purchase price and service appointment ease. Dealership is always inviting along with all staff members. They have a fine overall dealership team... in all respects. The owner is also very friendly and people oriented.
Hi Richard, thank you for taking the time to leave a review for us at Troy-Alan Buick. We're happy we could meet your expectations! We sincerely thank... you for the positive review, and look forward to seeing you again soon!
The best car buying experience I've had. Team was easy to work with and stayed late to finish the deal.
Bk, thank you for your kind words and this wonderful review!
We have purchased many vehicles over the years, and when in the corporate world leased many vehicles. Troy Alan Buick exceeds any dealer we have previously... worked with in the past. One can say that the sales experience was pleasant, without pressure and very transparent. Dealing with Troy Alan is like a family experience.
Steve Myers, we are very happy we could provide you with a positive experience! We always strive to provide top quality service to every guest, and ar...e pleased to hear that you enjoyed your experience here at Troy-Alan Buick!
This is my third time dealing with buying a new car from them and have always been pleased. My husband drives a Mercedes and his car is in the shop more... than my 2 other cars combined. And he spends big bucks getting it serviced. I have referred many friends who have also bought and are pleased with the deals they received. Will never go elsewhere as long as the owners remain the same!
Maureen, it's experiences like yours that really keep us motivated!
Great experience! Angela knew every aspect of this car and its operation. She made the buying process and the delivery of the vehicle a pleasure.
Troy-Alan Buick has always been great to work with. Everyone is nice and helpful and makes sure that anything you do there runs smoothly. I want to give... a shout out to Casey for making it so easy for me to get a new windshield for my car and then to get it inspected.
Great TEAM , all the way from mechanics to sales and management ! Family oriented !!
Everyone is ALWAYS very accomidating and friendly! They go above and beyond to provide exceptional customer service! I recommend them to others every chance... I get. Thanks Troy-Alan team!
My most recent experience was getting my LaCrosse serviced. I spent some time in the lot browsing vehicles. Zac checked in to see if I needed help. No... pressure though. The service was completed in a timely manner. Michelle made sure to give me updates on how the service was going. My vehicle was vacuumed and washed. I found the new waiting area to be superb. It even offered a small area for children. The renovations were definitely worth it.