Reviews

5.0 out of 5 5.0
34 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    April 17, 2017

    This dealership has employees who go above and beyond. They are always friendly, accommodating, and honest with me about what my care does or does not... need in the moment.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Carla, we're so glad that we were able to go above and beyond your expectations! We sincerely thank you for the positive review, and look forward to s...eeing you again soon!

  • 5.0 out of 5
    April 8, 2017

    Overall purchase price and service appointment ease. Dealership is always inviting along with all staff members. They have a fine overall dealership team... in all respects. The owner is also very friendly and people oriented.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hi Richard, thank you for taking the time to leave a review for us at Troy-Alan Buick. We're happy we could meet your expectations! We sincerely thank... you for the positive review, and look forward to seeing you again soon!

  • 5.0 out of 5
    March 29, 2017

    The best car buying experience I've had. Team was easy to work with and stayed late to finish the deal.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Bk, thank you for your kind words and this wonderful review!

  • 5.0 out of 5
    March 16, 2017

    We have purchased many vehicles over the years, and when in the corporate world leased many vehicles. Troy Alan Buick exceeds any dealer we have previously... worked with in the past. One can say that the sales experience was pleasant, without pressure and very transparent. Dealing with Troy Alan is like a family experience.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Steve Myers, we are very happy we could provide you with a positive experience! We always strive to provide top quality service to every guest, and ar...e pleased to hear that you enjoyed your experience here at Troy-Alan Buick!

  • 5.0 out of 5
    February 12, 2017

    This is my third time dealing with buying a new car from them and have always been pleased. My husband drives a Mercedes and his car is in the shop more... than my 2 other cars combined. And he spends big bucks getting it serviced. I have referred many friends who have also bought and are pleased with the deals they received. Will never go elsewhere as long as the owners remain the same!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Maureen, it's experiences like yours that really keep us motivated!

  • 5.0 out of 5
    January 11, 2017

    Great experience! Angela knew every aspect of this car and its operation. She made the buying process and the delivery of the vehicle a pleasure.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 3, 2016

    Troy-Alan Buick has always been great to work with. Everyone is nice and helpful and makes sure that anything you do there runs smoothly. I want to give... a shout out to Casey for making it so easy for me to get a new windshield for my car and then to get it inspected.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 3, 2016

    Great TEAM , all the way from mechanics to sales and management ! Family oriented !!

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    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    October 8, 2016

    Everyone is ALWAYS very accomidating and friendly! They go above and beyond to provide exceptional customer service! I recommend them to others every chance... I get. Thanks Troy-Alan team!

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    Came in for service or repair
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  • 5.0 out of 5
    September 1, 2016

    My most recent experience was getting my LaCrosse serviced. I spent some time in the lot browsing vehicles. Zac checked in to see if I needed help. No... pressure though. The service was completed in a timely manner. Michelle made sure to give me updates on how the service was going. My vehicle was vacuumed and washed. I found the new waiting area to be superb. It even offered a small area for children. The renovations were definitely worth it.

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    Shopped for a new car
    Did make a purchase
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