Reviews
I always get excellent service and help.
I always get excellent service and help. Their work and helpfulness are prompt and good.
I always get excellent service and help.
I always get excellent service and help. Their work and helpfulness are prompt and good.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I went in for new tires to be placed.
I went in for new tires to be placed. I also had an alignment. They were able to work me as it was not previously scheduled. They allowed me to use GM points to help cover the cost. They went over the results of what the alignment was before and after they completed the job! Staff was very friendly.
I went in for new tires to be placed.
I went in for new tires to be placed. I also had an alignment. They were able to work me as it was not previously scheduled. They allowed me to use GM points to help cover the cost. They went over the results of what the alignment was before and after they completed the job! Staff was very friendly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Simply cannot recommend this dealership and it's staff
Simply cannot recommend this dealership and it's staff enough! From the moment I walked in the door I was treated like family instead of just another number like most dealerships I recently experienced before my purchase. Ryan Tutor was extremely helpful and accommodating when it came to helping us choose the right vehicle, to opening the door every time for my wife. His manager Jared McCoy came out and made sure to introduce himself and told us if we can't ever get ahold of Ryan to just ask for him.
Simply cannot recommend this dealership and it's staff
Simply cannot recommend this dealership and it's staff enough! From the moment I walked in the door I was treated like family instead of just another number like most dealerships I recently experienced before my purchase. Ryan Tutor was extremely helpful and accommodating when it came to helping us choose the right vehicle, to opening the door every time for my wife. His manager Jared McCoy came out and made sure to introduce himself and told us if we can't ever get ahold of Ryan to just ask for him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Richard, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!
We bought our first vehicle from Ryan Tutor he was at
We bought our first vehicle from Ryan Tutor he was at Cowboy Dodge and since then we haven’t purchased anywhere else!! We are now on vehicle number 7 with him! He always works hard to get us the best deal and always makes sure everything is good even after we buy! I highly recommend him to anybody who wants someone who doesn’t play the normal games with customers!!
We bought our first vehicle from Ryan Tutor he was at
We bought our first vehicle from Ryan Tutor he was at Cowboy Dodge and since then we haven’t purchased anywhere else!! We are now on vehicle number 7 with him! He always works hard to get us the best deal and always makes sure everything is good even after we buy! I highly recommend him to anybody who wants someone who doesn’t play the normal games with customers!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Daniel, thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Buyer Beware
I bought my first brand new vehicle from them and I regret it every day I think about it. I didn't find out until after I bought the vehicle that due to the large amount of deposit I put down, I could have asked the dealership to add the sales tax. On top of that, I was not happy with the vehicle and wanted to trade it in for that reason and the previous reason. When I called the dealership to look into it, they made it seem it was possible if I picked out a vehicle according to certain details. They didn't have a vehicle matching those details at the time. So I called back a couple months later when I saw they did. They got rude with me on the phone and refused to even consider the original deal they had said they would offer. I also wanted to trade my vehicle in because their head mechanic even told me they had no one currently who was qualified to due maintenance on my vehicle if I ever needed it done.
Buyer Beware
I bought my first brand new vehicle from them and I regret it every day I think about it. I didn't find out until after I bought the vehicle that due to the large amount of deposit I put down, I could have asked the dealership to add the sales tax. On top of that, I was not happy with the vehicle and wanted to trade it in for that reason and the previous reason. When I called the dealership to look into it, they made it seem it was possible if I picked out a vehicle according to certain details. They didn't have a vehicle matching those details at the time. So I called back a couple months later when I saw they did. They got rude with me on the phone and refused to even consider the original deal they had said they would offer. I also wanted to trade my vehicle in because their head mechanic even told me they had no one currently who was qualified to due maintenance on my vehicle if I ever needed it done.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to leave us your honest feedback. Here at Cowboy Chevrolet GMC, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (501) 691-3682 to discuss ways we can better serve you in the future.
Had vehicle picked out and settled price with salesman.
Had vehicle picked out and settled price with salesman. The sales manager came out with his stuff and had it 8 percentage points more than my bank. First he pointed at his shirt and said this man will not take a check from your bank unless you personally guarantee the check. I told him I could and then he told me he was going to charge me 2000 dollars more for the car if I wrote a check. I got up and walked out and within an hour they called me and said they got the rate where I wanted. I purchase a new vehicle every two years or more often and this was by far the rudest and most arrogant sales manager that I have ever dealt with.
Had vehicle picked out and settled price with salesman.
Had vehicle picked out and settled price with salesman. The sales manager came out with his stuff and had it 8 percentage points more than my bank. First he pointed at his shirt and said this man will not take a check from your bank unless you personally guarantee the check. I told him I could and then he told me he was going to charge me 2000 dollars more for the car if I wrote a check. I got up and walked out and within an hour they called me and said they got the rate where I wanted. I purchase a new vehicle every two years or more often and this was by far the rudest and most arrogant sales manager that I have ever dealt with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Polite fast easy to get in for oil change and tire
Polite fast easy to get in for oil change and tire rotation free coffee cheeper than other oil and line centers
Polite fast easy to get in for oil change and tire
Polite fast easy to get in for oil change and tire rotation free coffee cheeper than other oil and line centers
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dissatisfied
The people that work there are far more worried about money than customers. Customers last money first. Absolutely dissatisfied with their performance as a reputable dealership.
Dissatisfied
The people that work there are far more worried about money than customers. Customers last money first. Absolutely dissatisfied with their performance as a reputable dealership.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Jason, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Please contact us at (501) 691-3682 when you have an opportunity, and we will be more than happy to try and turn your experience around.
Purchase and service
Purchased 2 vehicles from this dealership and I always use them for all my service needs. Very helpful and friendly staff. I am completely satisfied
Purchase and service
Purchased 2 vehicles from this dealership and I always use them for all my service needs. Very helpful and friendly staff. I am completely satisfied
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Satisfied customer
Buying a vehicle from Cowboy could not have been easier.
Satisfied customer
Buying a vehicle from Cowboy could not have been easier.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello there, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!