Cowboy Chevrolet Buick GMC

5.0 out of 5 5.0
Rectangle 48
Sales
Service Closed

Cowboy Chevrolet Buick GMC Hours

Sales

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:30 AM - 4:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:00 PM

Tuesday

7:30 AM - 5:00 PM

Wednesday

7:30 AM - 5:00 PM

Thursday

7:30 AM - 5:00 PM

Friday

7:30 AM - 5:00 PM

Saturday

8:30 AM - 12:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since May 2010

At Cowboy Chevrolet Buick GMC, our entire team works together to provide you with the ultimate shopping experience. We a

...

re here to exceed your expectations, deliver the best service possible, and make car shopping fun again. We are proud to serve Searcy Chevrolet Customers.

"Can't wait to see you at Cowboy!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

5.0 out of 5 5.0
18 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    April 19, 2019

    Gave me an estimated time for completion and did it in less time.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 4, 2018

    The service guys were great. I was in and out in no time

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • February 5, 2018

    I had the best experience with them by far!I have been to a few dealerships, but I have to say that this one was the best!They got me into a new car right... away and worked with me on my payments.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    October 30, 2017

    Bought a new truck from them a few months ago , have had nothing but problems with it since day one, and still having trouble with it, can't seem to... get it fixed . But seems like I'm on my on and can't get any results . But was offered to trade it in and lose thousands and thousands of dollars in only a few months since I'm not happy with a truck always in the shop and not running correctly. Was told they was doing me a favor . Oh well it's my problem not theirs I guess.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    May 26, 2017

    Having sold cars 25 years ago, this was a absolute pleasure! No hassle, no pressure, just a good old fashion car dealer! I cannot say enough about how... great Colten, Boots, and the whole staff were to my wife and I. Well worth the 125 mile drive for the truck.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 6, 2017

    Rebekah and Ralph were awesome. We'll be customers for life.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 4, 2017

    Great experience. Shawn and Colton were very helpful.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    January 25, 2017

    Never take your car here for warranty work!!.. They're very quick to tell you that if its not warranty you have to pay.. Thats thats the first thing out... of their mouth

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We are sorry to hear you where not happy with your service visit. We always want to greet everyone with a smile asking how we can help. It is our goal... to serve our customers best we can. One of those ways is to be open and honest. We have found that so far our customers prefer to know upfront that if warranty will not cover the repair they will be responsible. Sometimes we know upfront work will be covered. Others require GM consultation. We would love for you to come back by and give us another opportunity to assist you. We offer loaner cars and a wash and vacuum for every service repair. Also, for our local customers we can provide a shuttle service when having a service done.

  • 4.0 out of 5
    June 12, 2015

    I could not have asked for a better experience in buying a used car. I first spotted the Jeep Wrangler that I purchased right here on cars.com. I had been... searching for several weeks for what I wanted a day the right price. I texted Rebekah about the Jeep and received a very quick response. I made an offer, sight unseen and was beyond thrilled when I finally got a look at the vehicle. It exceeded my expectations! Having had some credit issues in the past I was unsure how the staff would respond to finding financing for me. Daniel and Jim were both very helpful and treated me with the utmost respect. They found financing for me and I drove away but not before giving Daniel a huge hug for being so kind and helpful. I will tell everyone I know about the awesome treatment that I got from the spectacular staff at Payton Auto!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    LaNell; Rebekah & I [Daniel] cannot express in words how wonderful it was to meet you, get to know you and do business with you. I only wish we could... take care of the service on your vehicle for you so you could know an all-around excellent experience in your Jeep ownership. But, that's the price we pay with our internet customers; especially, those who travel to get great deals. Your kind words really make our job worth the hard work & dedication we each devote to our reputation, quality inspection and representation of the vehicles we sell and our die hard desire to make sure we take care our people after the sale. After all, you had an endless supply of vehicles to choose from online; but you chose US--and that's saying something. Thank you so much, LaNell for allowing us the opportunity to earn your friendship & your business! God bless, from Payton Chevrolet Buick GMC, in Heber Springs!

  • 5.0 out of 5
    March 26, 2014

    Great customer service and quick response from online team.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review! It is our goal to give a quick and informative response to the best of our ability.

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