Joe Lee Chevrolet, Inc.

As soon as you walk I'm this place they have a show car that is leaking oil- if that isn't the first sign to get the heck out of there - it should be - I drove 56 miles to look at 2 cars both had major oil leaks and Hassel long new it and still was ok to sell it to a single mom with 2 kids. If I didn't know about cars he would of got over on me. He will lie straight to your face. Don't trust Hassel! Mr Lee was honest if you are to deal w anyone - I would do business with Mr. Lee but NOT Hassel Long

Fabulous service for an emergency tire repair while traveling through Arkansas. Friendly and professional service. Fit me into the service schedule line up and was on my way in an hour! Grateful for the team’s dedication to great customer service. Thank you!

We had car trouble while vacationing in Arkansas. Joe Lee was the closest Chevrolet dealership so I had the car towed there. Friendly, professional and efficient service throughout their organization. The problem was resolved within in a short time and we were back enjoying the vacation. They treated us with the hospitality of old friends. Thanks,

You can find anything online. Even small town dealerships. After searching everywhere for a Silverado, I found the exact one I wanted at Joe Lee Chevy. The finance manager had me send all my info in, the salesman took pics of the truck and sent them to me and when I got there the truck was backed up, cleaned, full tank of gas and all my paperwork was ready. I was not pressured in any way and was quickly shown honest prices and a great F&I experience. I was at the dealership a total of 1 hour including vehicle demonstration. They believe in customer's for life... and as long as they keep doing business this way, I probably will be!

Summary of Events: I purchased a 2013 Chevy Silverado 2500HD from Joe Lee Chevrolet in Clinton, AR. As part of the sales agreement, the dealership agreed to replace two worn tires, upon taking possession, they had replaced all four tires. This was a pleasant surprise; until I found out they were not rated for a 3/4 ton pickup. They are passenger tires, Bridgestone P255/70R17 (4 ply tires). I have contacted GM and they said the recommended replacement will be located on a sticker inside the driver door, which states LT245/75R17E. I have also consulted with several tire dealers and a Bridgestone dealer, who all said that 'P' (passenger) tires should not be installed on a 3/4 ton pickup and should have E (10 ply) rated tires. Joe Lee Chevrolet’s own ‘tire finder’ website list only LT tires as replacements. The following quote is from a Bridgestone representative in an article titled, ‘Advice: Light Truck vs Passenger car tires: what you should know’*: “It’s a serious safety issue,” says Dino Tenuta, Bridgestone Canada’s Manager of Technical Services. “A P-metric (passenger) tire will generally not stand the Gross Vehicle Weight Rating (GVWR) of a truck designed for LT-metric tires…” “Additionally, he explains, handling, braking, and stability can all be affected when mounting a non-OE rated tire on the vehicle.” Another quote from the same article: “Vehicle manufacturers and tire companies alike stress the importance of sticking with OE LT-metric tires on your truck. Swapping an OE LT-metric tire for a P-metric tire can have dangerous consequences.” They have admitted to pulling them off of a 1/2 ton pickup which weighs 4,860lbs. When I told the sales manager I didn't buy a 1/2 ton pickup, I bought a 3/4 ton pickup, a Silverado 2500HD, which weighs 9,500lbs, he said “this conversation is over” and hung up. When I originally brought this to their attention, I was told that if I wanted to 'upgrade' the tires, I would have to pay the difference in price and the cost of mounting/balancing. It should not be considered an upgrade to have the original equipment rated tires to be on a vehicle when you purchase it. Negotiating was not an option; I was told flatly by the sales manager “I am not buying anymore tires for that truck’. I asked for the original tires back, but the dealer said they no longer had them. I have tried to negotiate with the dealer, but the sales manager said 'I am not buying anymore tires for that truck'. I was told if I wanted to 'upgrade', they would give me $80 'trade-in' for the tires on it now and I pay the difference for the upgraded tires (over $100 per tire), plus the cost of mounting/balancing. I declined this offer as I did not consider original equipment tires an upgrade. I understand that I bought the truck used and ‘as-is’. As it was when I agreed to purchase the truck was with LT tires. I requested the two rear tires be replaced as a condition of purchase, they agreed to do so. It does not seem unreasonable to expect a dealership to install the properly rated and sized tires. I liken this to the dealership fueling the vehicle with the correct grade and fuel type. It is not expected that they would use anything other than what is recommended for the vehicle. It seems that it would be reasonably expected that they would do the same with the tires, such a critical part of the vehicle given its Heavy Duty nature and the loads it is capable of hauling. I use a truck to haul a 1,000lb four-wheeler and tow a 7,000lb camper, all of which I relayed to the salesperson, Hassle. Now, if I drive on the currently installed tires, not rated nor recommended by GM, any tire dealer I have contacted, Bridgestone industry experts, or any tire manufacturer I have found, I put me and my family’s lives at risk. Greg H.

Truck was purchased with agreement that the dealer provide two new tires. Dealer provided 4 new tires, which was a pleasant surprise, until I found out they were not rated for a 3/4 ton pickup. They are passenger rated tires. I have consulted with several tire dealers and a Bridgestone dealer, they all said they would not put those tires, The Bridgestone P255/70R17 (4 ply tires), a 3/4 ton pickup. They all said a 2500 should have E (10 ply) rated tires. GM, by the sticker on the door, says LT245/75R17E. Here is a description of the tires mounted on an 9,500lb truck (2500HD, HD = Heavy Duty): 'The Bridgestone Dueler H/T D684 II is a light and medium truck all-season tire. It often comes as original equipment on light and medium trucks as well as on some crossover and SUVs.' They have admitted to pulling them off of a 1/2 ton pickup which weighs 4,860lbs. When I told the sales manager I didn't buy a 1/2 ton pickup, I bought a 3/4 ton pickup, a Silverado 2500HD, which weighs 9,500lbs, he said this conversation is over and hung up. When I use this truck it will be loaded with a 1,000lb four-wheeler and towing a 7,000lb camper. By driving on tires not rated nor recommended by GM or any tire dealer I have contacted, I put me and my families lives at risk. One last note, when I originally brought this to their attention, I was told that if I wanted to 'upgrade' the tires, I would have to pay the difference in price and cost of mounting/balancing. Upgrade...all I wanted was the tires recommended by GM, the factory tires like ones that come with a new Silverado 2500HD, AND I only wanted two. They acted like I was trying cheat them somehow. Unbelievable.

Several years I purchased my S10 pickup from Joe Lee Chevrolet. The process was fast and painless. I received a more than fair credit for my trade-in.