Reviews
Went to dealership to schedule a service and to look at
Went to dealership to schedule a service and to look at 2025 trucks?left about 2 hrs later with a new z71 that I really really love at a lower monthly payment than the 2020 I traded in
Went to dealership to schedule a service and to look at
Went to dealership to schedule a service and to look at 2025 trucks?left about 2 hrs later with a new z71 that I really really love at a lower monthly payment than the 2020 I traded in
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Craig, We are absolutely thrilled to read your fantastic 5-star review on Cars.com! It's wonderful to hear that a service visit and a look at our 2025 trucks quickly led to you driving home in a new Z71 that you truly love. Your feedback truly highlights our commitment to customer satisfaction at Jim Clark Chevrolet. It's particularly rewarding that we could help you upgrade to a truck you adore while also securing a lower monthly payment than your previous 2020 model. Our team is dedicated to finding the best solutions and exceptional value for our customers. Thank you for choosing Jim Clark Chevrolet and for sharing your wonderful story. We're delighted you're enjoying your new Z71 and look forward to welcoming you back for any future needs!
For the past 15 years, best service professionals in
For the past 15 years, best service professionals in Kansas. Always prompt with availability, courteous, and keeps you informed during the repair process. Will continue to support local businesses.
For the past 15 years, best service professionals in
For the past 15 years, best service professionals in Kansas. Always prompt with availability, courteous, and keeps you informed during the repair process. Will continue to support local businesses.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Michael, Thank you for the kind words and the positive review on cars.com. It's fantastic to hear that you've consistently received such excellent service from us over the past 15 years! We truly appreciate your kind words about our team's promptness, courtesy, and communication throughout the repair process. Thank you for choosing to support Jim Clark Chevrolet and local businesses. We look forward to continuing to provide you with the best service in Kansas!
After brake vacuum pump, oil pressure sensor, things
After brake vacuum pump, oil pressure sensor, things getting worked on plus a coolant flush and an oil change and I now have a new oil leak that started around the time that all happened. Another $119.95 to see if they messed something up or if is was a new issue. Every time I called in I felt as if they believed they knew what was wrong and anything I said was dismissed to an extent. They still tried to get another 2400 gamble on a wire you can't even see with out disassembleing the engine, after a few phone conversations they finally agreed to test it a different way before the expensive repair. Feels like a money grab mechanic group instead of a normal let's try to fix it right 1st time. Probably won't go back.
After brake vacuum pump, oil pressure sensor, things
After brake vacuum pump, oil pressure sensor, things getting worked on plus a coolant flush and an oil change and I now have a new oil leak that started around the time that all happened. Another $119.95 to see if they messed something up or if is was a new issue. Every time I called in I felt as if they believed they knew what was wrong and anything I said was dismissed to an extent. They still tried to get another 2400 gamble on a wire you can't even see with out disassembleing the engine, after a few phone conversations they finally agreed to test it a different way before the expensive repair. Feels like a money grab mechanic group instead of a normal let's try to fix it right 1st time. Probably won't go back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jyri, we're genuinely sorry to hear that your recent experience didn't meet your expectations and that you're now dealing with a new concern. We always aim to provide clear communication and effective solutions for our customers, and it sounds like we missed the mark for you this time. We understand your frustration, especially after having multiple services performed. We'd like to look into this new oil leak and your previous concerns more thoroughly. Please reach out to our Service Manager Roger Garrison directly at your earliest convenience so we can discuss the situation in detail and work towards a resolution. We want to ensure your vehicle is running correctly and that you feel confident in our service.
Has oil change done and it was fast and excellent
Has oil change done and it was fast and excellent service. People were friendly and knew what they were doing. Service was clean and organized.
Has oil change done and it was fast and excellent
Has oil change done and it was fast and excellent service. People were friendly and knew what they were doing. Service was clean and organized.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Donna, Thank you so much for your kind words and the 5-Star Cars.com review! We're thrilled to hear that you had a fast and excellent experience with your oil change. It's great to know that you found our team friendly, knowledgeable, and our service area clean and organized. We truly appreciate your feedback and strive to provide top-notch service to all our customers. We look forward to serving you again in the future!
Pat was great to work with.
Pat was great to work with. Very disappointing that after sale, when found added problems, would not cover even parts under the warranty. Probably will not buy from them again.
Pat was great to work with.
Pat was great to work with. Very disappointing that after sale, when found added problems, would not cover even parts under the warranty. Probably will not buy from them again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Great truck, smooth buying process and everyone was nice
Great truck, smooth buying process and everyone was nice and great to deal with during the purchase process. We've purchased vehicles in the past from Danny Amidon and he has always provided excellent customer service.
Great truck, smooth buying process and everyone was nice
Great truck, smooth buying process and everyone was nice and great to deal with during the purchase process. We've purchased vehicles in the past from Danny Amidon and he has always provided excellent customer service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rodney, thank you for the kind words and the 5-Star cars.com review! We are glad Danny was able to help you with your car buying process. If you ever have any questions, please give us a call. We're always happy to help!
Horrible experience with Service Department.
Horrible experience with Service Department. I am a military veteran and throughout my military career I only purchased Chevy vehicles, for myself and my children. I have brought chevy vehicles over 25 years and had them serviced only at Chevrolet Dealerships. I brought my daughter chevy cruise in because it was overheating, was told I needed a radiator by Jim Clark Service Department Ok, no problem the radiator was $1200 worth of work. Daughter drive car 4 miles and the car over heated, sent back to dealer and they say it could be head gasket!!! What!! Called another dealership and mechanic said before putting on radiator or after putting on radiator a block test should have been conducted. Since a month before car was overheating and Jim Clark put in a thermostat. Mechanic said first thing to do is a block test, a whole coolant system check. Jim Clark said block test was not done and after going back and forth with Manager over the phone: Well, I had my car towed back to another mechanic, Mechanic said that if it’s the head gasket more than likely it occurred after the new radiator was put back on and not before, it should have been a block test done after new radiator was installed. Mechanic gave me results and I am Sueing. If I do not win the case, I sure will blast this over the surrounding areas!!! I've been with Chevy too long and spent too much money without any complaints for them to not make this right!!! I will not be doing business with them ever again!!! But this is not the last of this situation I will get justice!! I maybe a single mom and they may think they can get over on a woman, but I will get results!!!
Horrible experience with Service Department.
Horrible experience with Service Department. I am a military veteran and throughout my military career I only purchased Chevy vehicles, for myself and my children. I have brought chevy vehicles over 25 years and had them serviced only at Chevrolet Dealerships. I brought my daughter chevy cruise in because it was overheating, was told I needed a radiator by Jim Clark Service Department Ok, no problem the radiator was $1200 worth of work. Daughter drive car 4 miles and the car over heated, sent back to dealer and they say it could be head gasket!!! What!! Called another dealership and mechanic said before putting on radiator or after putting on radiator a block test should have been conducted. Since a month before car was overheating and Jim Clark put in a thermostat. Mechanic said first thing to do is a block test, a whole coolant system check. Jim Clark said block test was not done and after going back and forth with Manager over the phone: Well, I had my car towed back to another mechanic, Mechanic said that if it’s the head gasket more than likely it occurred after the new radiator was put back on and not before, it should have been a block test done after new radiator was installed. Mechanic gave me results and I am Sueing. If I do not win the case, I sure will blast this over the surrounding areas!!! I've been with Chevy too long and spent too much money without any complaints for them to not make this right!!! I will not be doing business with them ever again!!! But this is not the last of this situation I will get justice!! I maybe a single mom and they may think they can get over on a woman, but I will get results!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Stephanie, We are sorry to hear your service visit did not go according to your expectations. We do regret that on older, higher mileage vehicles other problems can present themselves after an initial repair. If you have any other question or concerns with your visit, please feel free to reach out to our Service Manager Roger Garrison directly at (785) 238-3141. He would be happy to walk you through everything that occurred.
Maintenance
My vehicle was serviced as agreed and Terri made certain the work was completed timely for my next appointment.
Maintenance
My vehicle was serviced as agreed and Terri made certain the work was completed timely for my next appointment.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Sharon, Thank you for the Positive Cars.com review! We sincerely value your business and look forward to your next visit!
DON'T BUY FROM JIM CLARK
Bought a 2015 GMC SIERRA DENALI and after a couple days it started to vibrate from the rear. Took it back and they had it for two weeks and said they did some run outs and balanced the tires again. And got the truck back and same day the truck still has a vibration anything after 70 and the GM of the store said its normal its in GM specs. And even though I said it's probably the xxxxty tires you put on just warranty them out and took my truck to a shop here in Manhattan and now they are ordering new tires so money spent out of my pocket because Jim Clark service couldn't figure out a simple vibration. So if I was anybody I would buy a car there unless you want to spend more money not cover by them because ITS IN GM SPECS WHICH IS xxxxxxxx.
DON'T BUY FROM JIM CLARK
Bought a 2015 GMC SIERRA DENALI and after a couple days it started to vibrate from the rear. Took it back and they had it for two weeks and said they did some run outs and balanced the tires again. And got the truck back and same day the truck still has a vibration anything after 70 and the GM of the store said its normal its in GM specs. And even though I said it's probably the xxxxty tires you put on just warranty them out and took my truck to a shop here in Manhattan and now they are ordering new tires so money spent out of my pocket because Jim Clark service couldn't figure out a simple vibration. So if I was anybody I would buy a car there unless you want to spend more money not cover by them because ITS IN GM SPECS WHICH IS xxxxxxxx.
- Customer service 1.0
- Buying process 4.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Dan, We are sorry to hear that your experience with our dealership did not meet your expectations. Unfortunately, we an unable to recondition older, higher mileage vehicles to "new" condition and still be able to sell them. We understand our clients would love our vehicles to be "like new" regardless of age or miles, but we genuinely try to do the best we can given a vehicles year and mileage. We appreciate you doing business with and and would love the opportunity to be of assistance again in the future.
Great service department
I?ve been using Jim Clark Chevrolet-Cadillac for several years. They?ve serviced or worked three Cadillac XLR?s two Corvettes, and to other Cadillacs for me. I?ve never had a problem and they fixed problems with an XLR that others could not. I highly recommend them
Great service department
I?ve been using Jim Clark Chevrolet-Cadillac for several years. They?ve serviced or worked three Cadillac XLR?s two Corvettes, and to other Cadillacs for me. I?ve never had a problem and they fixed problems with an XLR that others could not. I highly recommend them
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ken, Thank you for the kind words and the Positive Review on Cars.com! We sincerely value your business and look forward to your next visit!