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Superior Chevrolet GMC of Siloam Springs

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (78 reviews)
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:00am–7:00pm 7:00am–6:00pm
Tuesday 8:00am–7:00pm 7:00am–6:00pm
Wednesday 8:00am–7:00pm 7:00am–6:00pm
Thursday 8:00am–7:00pm 7:00am–6:00pm
Friday 8:00am–7:00pm 7:00am–6:00pm
Saturday 8:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (78 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Another dealership another lousy experience.

Another dealership another lousy experience. We live near Pryor OK. so we called at 8:30 am to confirm the vehicle want was there and ready to deal. We drove the 54 miles to get there at 9:30 am. The salesman and my brother got in the vehicle for a test drive with the salesman getting in the front seat. No place for me except a cramped back seat, so no go for me. They leave and shortly returned to tell me that there is a deal in finance. I ask is it a good buy to get through finance? My brother's FICO is 782. We get home 108 miles later, mad as xxxx. The salesman calls to say the truck is available. Professional service is not part of their training. I would tell you don't waste your time with this dealership.

Another dealership another lousy experience.

Another dealership another lousy experience. We live near Pryor OK. so we called at 8:30 am to confirm the vehicle want was there and ready to deal. We drove the 54 miles to get there at 9:30 am. The salesman and my brother got in the vehicle for a test drive with the salesman getting in the front seat. No place for me except a cramped back seat, so no go for me. They leave and shortly returned to tell me that there is a deal in finance. I ask is it a good buy to get through finance? My brother's FICO is 782. We get home 108 miles later, mad as xxxx. The salesman calls to say the truck is available. Professional service is not part of their training. I would tell you don't waste your time with this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Did excellent job and Joe was very helpful and keeping me

Did excellent job and Joe was very helpful and keeping me undated on my Tahoe

Did excellent job and Joe was very helpful and keeping me

Did excellent job and Joe was very helpful and keeping me undated on my Tahoe

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Beware if you decide to buy here they really good at the

Beware if you decide to buy here they really good at the reel in but terrible at making it worth your buy. My experience was horrible they are not willing to fix their mistakes and it’s costing me $1,984.86 all for a contract that did not include taxes and licensing fees. Huge problem for me I bought a truck I am going to struggle to drive and properly tag.

Beware if you decide to buy here they really good at the

Beware if you decide to buy here they really good at the reel in but terrible at making it worth your buy. My experience was horrible they are not willing to fix their mistakes and it’s costing me $1,984.86 all for a contract that did not include taxes and licensing fees. Huge problem for me I bought a truck I am going to struggle to drive and properly tag.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Dealer response

As we have previously mentioned, we value your experience with us and had offered to make your first car payment. Sales tax is paid by the customer and not the dealership, as stated in the paperwork that both you and your husband signed.

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Superior Chevy

I feel that financing could have took more time to find lower APR.

Superior Chevy

I feel that financing could have took more time to find lower APR.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello- We always do our best to find the best lending options for our customers. We appreciate your feedback.

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Very disappointed in them.

Very disappointed in them. Gave them my bank loan paperwork. They said ok no problem with it. Came back had me sign paperwork they said was bank loan but they changed it to financing through them. Liars

Very disappointed in them.

Very disappointed in them. Gave them my bank loan paperwork. They said ok no problem with it. Came back had me sign paperwork they said was bank loan but they changed it to financing through them. Liars

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Dealer response

Hello- We followed through with the Bank of America pre-approval that was brought into our dealership.

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Dont put down deposit to order new vehicle

Do not put down a deposit to order a new vehicle u can find other dealerships that will do it without deposit u will get tired of waiting for vehicle to come in and buy one somewhere else and u lost your deposit its a scam

Dont put down deposit to order new vehicle

Do not put down a deposit to order a new vehicle u can find other dealerships that will do it without deposit u will get tired of waiting for vehicle to come in and buy one somewhere else and u lost your deposit its a scam

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Hi Larry, we're disappointed to hear of the negative experience you had at our location. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (479) 549-2952. We look forward to hearing from you.

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I have been coming to this dealership for many years.

I have been coming to this dealership for many years. The reason being is they have the best customer service ! Miguel my service adviser is always on top of his game. He guides me with good solid information to keep my vehicle running in tip top shape. Sometimes things I don't want to hear but things that need to be addressed. And I appreciate that, after all I do manage to average 60,000 miles per year. So yes I absolutely need his professional guidance.

I have been coming to this dealership for many years.

I have been coming to this dealership for many years. The reason being is they have the best customer service ! Miguel my service adviser is always on top of his game. He guides me with good solid information to keep my vehicle running in tip top shape. Sometimes things I don't want to hear but things that need to be addressed. And I appreciate that, after all I do manage to average 60,000 miles per year. So yes I absolutely need his professional guidance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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verlush.07@gmail.com

Easiest auto purchase to date! Everyone from start to finish was kind, professional, and knowledgeable. My sales associate, Del, treated me with respect and worked to get everything I wanted. I would definitely go through him and Superior Chevrolet again, and recommend them to anyone in the market!

verlush.07@gmail.com

Easiest auto purchase to date! Everyone from start to finish was kind, professional, and knowledgeable. My sales associate, Del, treated me with respect and worked to get everything I wanted. I would definitely go through him and Superior Chevrolet again, and recommend them to anyone in the market!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Verla, thank you for your kind review; we are happy to pass along your comments to the team here at Superior Chevrolet Buick GMC! If you have any further questions, please give us a call. We're always happy to help!

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One of the worst experiences ever.

One of the worst experiences ever. Signed papers on April1, 2022 and am still waiting in getting all the needed paperwork for tags. Finance guy is a shister, who talks in circles and blames things on the title department. Suggested I ask the tag agency if they “could do me a favor” and let me have the tag even through the dealership is 90+ days out for getting all lien releases needed. Will never do business here again. The only upside was the salesman was a nice guy who works with crappy team members. Absolutely DO NOT RECOMMEND THEM!

One of the worst experiences ever.

One of the worst experiences ever. Signed papers on April1, 2022 and am still waiting in getting all the needed paperwork for tags. Finance guy is a shister, who talks in circles and blames things on the title department. Suggested I ask the tag agency if they “could do me a favor” and let me have the tag even through the dealership is 90+ days out for getting all lien releases needed. Will never do business here again. The only upside was the salesman was a nice guy who works with crappy team members. Absolutely DO NOT RECOMMEND THEM!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello- As we have mentioned to you, we have been working with the financial institution to secure the lien release. We've been in communication with you and apologize for any inconvenience this has caused.

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Superior service from Superior GMC

Great experience, great team from end to end. No pressure sales tactics, responsive to questions, and they did a great job in pre-delivery.

Superior service from Superior GMC

Great experience, great team from end to end. No pressure sales tactics, responsive to questions, and they did a great job in pre-delivery.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Jeffrey, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Superior Chevrolet Buick GMC

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