Jeff Schmitt Chevrolet North

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Reviews

Average Ratings

4.9
273 lifetime reviews.
  • Replacing older vehicle in a accident

    Always feel welcome making a purchase at Jeff Schmitt Auto Group. Due to my wife being rear ended in a car accident. She wanted to go to Jeff Schm...

    Dealer Response

    Thank you so much for giving us an opportunity to work with you and your wife! We look forward to helping you with any and all of your future auto...


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    Always feel welcome making a purchase at Jeff Schmitt Auto Group. Due to my wife being rear ended in a car accident. She wanted to go to Jeff Schmitt due to the experience she had with Catherine McMillan sales and leasing consultant. The facility is very clean and a inviting experience. Would always recommend other customers looking for a vehicle purchase to check Jeff Schmitt first.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for giving us an opportunity to work with you and your wife! We look forward to helping you with any and all of your future automotive needs! Be sure tell all your other friends and relatives about your experience! Sincerely, Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471


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  • So Far So Good

    My family and I stopped in today to have a look at a car to replace my wife's aging vehicle. We were fortunate enough to get Catherine McMillan to...


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    My family and I stopped in today to have a look at a car to replace my wife's aging vehicle. We were fortunate enough to get Catherine McMillan to help us out. She listened carefully to my description of my needs and offered a range of very helpful suggestions. We settled on looking at a Chevy Cruze and she set us up with a test drive. I emphasized we were at the very beginning of our car search and wanted to make a decision on something before my wife's car failed for good, but that we would not be making a purchase until the failure occurred. In other words, she understood we were not going to walk out with a car. From the git-go she respected that and offered no sales pressure whatsoever. She listened, answered our questions and made suggestions. From the beginning she made us feel like she wanted what was best for us. Her attitude changed my car shopping experience from one of dread to one to which I look forward. We haven't made any decisions yet, but she gave us over two hours and we decided we'd need to visit again (the kids were getting antsy). We're looking forward to it!

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Great teamwork and friendly staff

    We initially went to speak to sales manager Matt Shear in UC for a used Cruz, or Equinox. He had his salesman Noverria Faulkner help me and I look...

    Dealer Response

    Congratulations on your new 2017 Trax, Kimberly! Thank you for taking the time to write about your experience. It's great to know Matt and the res...


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    We initially went to speak to sales manager Matt Shear in UC for a used Cruz, or Equinox. He had his salesman Noverria Faulkner help me and I looked at a few cars on the used lot. After further discussion with the new car sales team; Catherine McMillian, John Clarke and Ken Helmbright I was test driving a new 2017 Trax. A huge thank you to the entire Chevy team new, used and F&I for their work getting me approved for a new vehicle lease.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Congratulations on your new 2017 Trax, Kimberly! Thank you for taking the time to write about your experience. It's great to know Matt and the rest of our staff helped you with your new lease. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471


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  • Great service, good coffee

    Outstanding service, great customer service, and clean facilities. I have always been satisfied with service at Jeff Schmitt auto group.

    Dealer Response

    Gary, thank you for leaving us your positive review. I am pleased to hear that you were satisfied with the customer service and facilities you rec...


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    Outstanding service, great customer service, and clean facilities. I have always been satisfied with service at Jeff Schmitt auto group.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Gary, thank you for leaving us your positive review. I am pleased to hear that you were satisfied with the customer service and facilities you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471


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  • Great, honest, Dealership

    Friendly knowledgeable sales and finance staff. Customer for life. Will recommend to others.

    Dealer Response

    Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am grateful to hear that our staff was friend...


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    Friendly knowledgeable sales and finance staff. Customer for life. Will recommend to others.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am grateful to hear that our staff was friendly and knowledgeable during your recent visit with us. Take care. Sincerely, Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471


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  • Repair

    Prompt service to fix the problem with my Chevrolet 2014 LT Cruze. All repairs on the car were covered under warranty.

    Dealer Response

    Thank you for taking the time out of your day to share your experience with us. I am delighted to hear our staff could provide prompt service on y...


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    Prompt service to fix the problem with my Chevrolet 2014 LT Cruze. All repairs on the car were covered under warranty.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time out of your day to share your experience with us. I am delighted to hear our staff could provide prompt service on your Chevrolet 2014 LT Cruze. We hope you will give us the opportunity to help you again whenever it's time for your next car. Sincerely, Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471


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  • Jeff Schmitt Service is the Best!

    The service department is great! They always take care of my vehicle in a fast professional manner. The waiting room is clean & comfortable.

    Dealer Response

    Michael, thank you for taking the time to write this wonderful review of our service department. I am excited to hear that our staff took care of ...


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    The service department is great! They always take care of my vehicle in a fast professional manner. The waiting room is clean & comfortable.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Michael, thank you for taking the time to write this wonderful review of our service department. I am excited to hear that our staff took care of your vehicle in a fast professional manner, and that you were pleased with our clean and comfortable facilities. Please feel free to contact us or stop by for a visit if you need any assistance. Sincerely, Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471


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  • Window shopping

    My wife and I came in to take a look at the Chevy Colorado, having no plans to buy today. Cathy took pleasure in showing us the different trim lev...

    Dealer Response

    Thank you for stopping by to leave this incredible review. Our staff prides itself on providing informative and pressure - free service to every c...


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    My wife and I came in to take a look at the Chevy Colorado, having no plans to buy today. Cathy took pleasure in showing us the different trim levels and explaining the details. It's refreshing to have no pressure at a dealership. Cathy is a fellow veteran, and a proud mother of active duty service members. I'll certainly be happy to give her our business in the future if we choose to buy the Colorado.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for stopping by to leave this incredible review. Our staff prides itself on providing informative and pressure - free service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Cathy assisted you in such a detailed and customized manner. We look forward to serving you again in the future! Sincerely, Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471


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  • Great Service

    The Customer service I received was excellent. Everyone was very professional. They explained the process for the repairs very clearly.

    Dealer Response

    Thanks for your outstanding review! I'm glad to hear that our team was very professional and informative! We strive to provide excellent customer ...


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    The Customer service I received was excellent. Everyone was very professional. They explained the process for the repairs very clearly.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your outstanding review! I'm glad to hear that our team was very professional and informative! We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471


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  • Professional service

    Staff is Great, they are well-informed about the vehicle. Always professional. Definitely recommend the dealership to all family and friends.

    Dealer Response

    Thank you for taking the time to share your experience at our service center. I'm glad to hear you found us great, well inform, and professional....


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    Staff is Great, they are well-informed about the vehicle. Always professional. Definitely recommend the dealership to all family and friends.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to share your experience at our service center. I'm glad to hear you found us great, well inform, and professional. We look forward to working with you, your family, and your friends in the future. Sincerely, Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471


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