Jeff Schmitt Chevrolet North

Reviews

Average Ratings

4.9
289 lifetime reviews.
  • Happy, happy, happy!

    Drove from Columbus and arrived an hour before closing. Fell in love with the car I had seen online and Reggie patiently showed me every luxury fe...

    Dealer Response

    Thank you for your great review, Tempelindy! We're glad to have Reggie and Matt on our team and that we could provide you with a positive experien...


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    Drove from Columbus and arrived an hour before closing. Fell in love with the car I had seen online and Reggie patiently showed me every luxury feature. It took until 11pm to do all the paperwork, but hr and Matt stayed so I could take the car that night and not have to make another one-hour trip each way.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your great review, Tempelindy! We're glad to have Reggie and Matt on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471


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  • Catherine my salesperson

    Cat was well informed and made my buying experience a pleasant experience.

    Dealer Response

    Thank you for taking the time to write this review, Roger. We are pleased to hear that Cat was able to provide an efficient and overall positive e...


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    Cat was well informed and made my buying experience a pleasant experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to write this review, Roger. We are pleased to hear that Cat was able to provide an efficient and overall positive experience. Sincerely, Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471


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  • Catherine was so helpful!

    I would highly recommend Catherine to anyone looking for a helpful, experienced, and professional when wanting to buy a car.

    Dealer Response

    Thank you so much for the wonderful compliments, Elisa!! We couldn't be more pleased to hear Catherine described as professional, experienced, and...


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    I would highly recommend Catherine to anyone looking for a helpful, experienced, and professional when wanting to buy a car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for the wonderful compliments, Elisa!! We couldn't be more pleased to hear Catherine described as professional, experienced, and helpful. We hope you enjoy your new vehicle and we look forward to seeing you again whether for routine service or another purchase. Thanks again!! Sincerely, Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471


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  • Great car buying experience

    Dwayne snd Ken and Brian were amazing!! Wr drove to the Fairborn location because we respect and trist Ken. (We live by the miamisburg store and d...

    Dealer Response

    We are happy to hear your feedback, Nicole. Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind ...


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    Dwayne snd Ken and Brian were amazing!! Wr drove to the Fairborn location because we respect and trist Ken. (We live by the miamisburg store and dro e past it just because of our trust in Ken. He set us up with a great salesman Dwayne....great personality, vwry friemdly and for onlh being there 3 weeks vwry confident , He was very good. Brian sealed the deal with bis friendliness and professionalism.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We are happy to hear your feedback, Nicole. Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471


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  • Catherine McMillan listened and she delivered!

    Cat, I greatly appreciate your concern and your diligence in obtaining the best deal possible for me after my car was totalled. It was so importa...

    Dealer Response

    Hello Cindy, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Cat was the...


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    Cat, I greatly appreciate your concern and your diligence in obtaining the best deal possible for me after my car was totalled. It was so important to stick to my budget. You made it happen when no one else could and for that I say, "Thank you!"

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello Cindy, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Cat was there to provide you with such exceptional service. Thank you again and congratulations on your new car. Sincerely, Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471


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  • Wow!!!

    This was our second experience with Jeff Schmitt Chevy Fairborn. Austin worked extremely hard and listened intently to our needs and budget. He go...

    Dealer Response

    Thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has ear...


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    This was our second experience with Jeff Schmitt Chevy Fairborn. Austin worked extremely hard and listened intently to our needs and budget. He got our family in to a great car. Professional, excellent customer service making us feel welcome, and attentive to needs. We could not ask for a better experience. Great job!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Jeff Schmitt Chevrolet North. We can't wait to see you for your next visit! Sincerely, Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471


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  • Wonderful Shopping Experience!

    We had the pleasure of working with Catherine McMillian. We stopped in on 06/22, without an appointment, to just take a look at a vehicle we had f...

    Dealer Response

    Congratulations on your new purchase, Jeremy! Thank you for taking the time to write about your experience with us. At Jeff Schmitt Chevrolet Nort...


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    We had the pleasure of working with Catherine McMillian. We stopped in on 06/22, without an appointment, to just take a look at a vehicle we had found online. While walking around the lot we were approached by Catherine and we instantly felt comfortable. She asked us a few questions to understand why we were wanting to trade in our current vehicle to make sure the vehicle we were looking at was a good fit. After a few brief moments of filling out some paperwork she brought the car around so we could do a test drive and make sure it was the car we truly wanted. While we did the test drive she went and got our trade in appraised so we wouldn't have to sit around and wait for that to happen. Once we got back from the test drive we let her know we decided it was the vehicle for us. Once that decision was made the business manager, John Clarke, went to bat for us getting us the best rate possible. He had us a rate that night but knew he could do better for us. So Catherine and John came out and told us to take the vehicle home for the night and come back the following evening to sign all the paperwork. I will say he was true to his word. He was able to get the rate down 3%! When we came back in the following day Catherine had another customer and had us sit at a desk nearby her desk. Never once did we feel ignored while we were waiting for all the paperwork to be printed out for us to sign. She handled having two customers at the same time flawlessly! I have honestly never met a salesperson who can juggle multiple customers as wonderfully as she did. She makes you feel so welcome at the dealership and always has a smile on her face. The only way we will purchase a vehicle from another sales person is if Catherine decides she is done selling vehicles. We will recommend her to everyone we know!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Congratulations on your new purchase, Jeremy! Thank you for taking the time to write about your experience with us. At Jeff Schmitt Chevrolet North, we are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I'm so happy to hear Catherine was able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471


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  • Cat and DaZell are the bomb!

    We stopped by Jeff Schmitt Chevrolet in Fairborn on June 10, 2017 to look at a Chevy Equinox. We were in a rush and just thought we would check t...

    Dealer Response

    Thank you for leaving this remarkable feedback. I appreciate your comments and happy to hear that Cat and DaZell were able to meet your needs. At ...


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    We stopped by Jeff Schmitt Chevrolet in Fairborn on June 10, 2017 to look at a Chevy Equinox. We were in a rush and just thought we would check the appearance, size, roominess etc... We were greeted by Cat McMillian who understood we were in a hurry, showed the new model and roominess etc.. We told her we were looking for Certified Pre-Owned but had to get going. She got our email address and by the time we arrived at home (20 minutes), there was an email with the new vehicle picture and details as well as several Certified Pre-Owned the first one of which was "ABSOLUTELY PERFECT". We called Cat the next day and told her when we would be there. She greeted us and brought DaZell into the conversation and handed us over to him. We made the purchase that day and the experience was amazing. These two make an incredible team and we are delighted with our purchase.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for leaving this remarkable feedback. I appreciate your comments and happy to hear that Cat and DaZell were able to meet your needs. At Jeff Schmitt Chevrolet North, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471


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  • Catherine Mcmillan Fairborn

    Phenomenal Sales person Catherine McMillian Friendly great sales lady She know her business very professional an asset to Jeff Schmitt auto

    Dealer Response

    Chery, thanks for this great review! Catherine truly knows her stuff. We make sure all of our employees are knowledgeable and professional, and sh...


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    Phenomenal Sales person Catherine McMillian Friendly great sales lady She know her business very professional an asset to Jeff Schmitt auto

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Chery, thanks for this great review! Catherine truly knows her stuff. We make sure all of our employees are knowledgeable and professional, and she will be glad to hear about your experience. Feel free to visit us if you have any further needs. Sincerely, Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471


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  • Very bad service..

    Took my van in too have blower motor and ac looked at. I was told to get a estimate on problems would cost me 100.00. Estimate was 995.00 to ...

    Dealer Response

    Thank you for taking the time to share your recent experience at Jeff Schmitt Chevrolet North. We want each customer to be completely satisfied up...


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    Took my van in too have blower motor and ac looked at. I was told to get a estimate on problems would cost me 100.00. Estimate was 995.00 to replace mainly everything I had already replaced before I took it to them .was also told I had a blow fuse .but when I asked they wouldn't tell me exactly which one it was . I then got home took off the ac blower resistor and noticed one of the two bolts weren't even tighter back on ..horrible. But of course I had too pay 116.00 for hardly any info about my problem great job dealer!

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for taking the time to share your recent experience at Jeff Schmitt Chevrolet North. We want each customer to be completely satisfied upon visiting us, and the impression that you received from our dealership is unacceptable. We would sincerely appreciate the opportunity to amend the situation, so please don't hesitate to contact me directly. Sincerely, Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471


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