Jeff Schmitt Chevrolet North

After $800 worth of service work, car had grease on the door arm rest , outer A pillar, hood, tech broke/tore the factory insulator between the engine & battery, service manager recommended fuel injector clear, spark pug & radiator, but never told us about the code for the driver seat memory module low power, then stated after being asked why, that not why you brought it in. Neither was the radiator, spark plugs of fuel injector cleaning, when ask for a copy, he refused. This guy, Travis the Service Manager, clearly does not want customers cars fixed or money for the dealership. He should be removed, especially after his attitude. I will be leaving Google reviews as well. This is the second time the service department has screwed us over. Why would he not want the car to be repaired fully as well as receive our money for the repairs, everything he recommended we bought. Service Manager ????? Really????? Never again....Spreading the word about this guy.

Courteous, know how to fix cars, never had any trouble getting cars fixed. Close to where I live.

Everyone is always kind and helpful. Explanation given as well as finish time predicted. Great Experience!

Our experience, Sales Rep., Autumn Woodward “Exceptional, Flexible, Knowledgeable” & Staff went above & beyond!! Thanks! Highly Recommend…

This dealership treated us so kindly & truly listened to our wants & needs. Amazing customer service.

Great experience all around! TJ went above what I expected from a salesman. My new car was clean and ready to go when I got to the dealership.

We brought our 2017 Equinox in due to a check engine light issue. We have an extended warranty that we purchased with the vehicle in 2020, but were not sure if the issue would be covered. We were a bit apprehensive about the cost of the repairs, especially at a dealership, but our service advisor, Ryan Sanders, assured us he would “go to bat for us” when he contacted the warranty claims department. It was a huge relief when we heard from Ryan the very next day that the repairs would be covered and completed that same day! He was even able to convince the warranty company to cover an additional part that had not yet failed, but the possibility of it failing soon was highly likely. That’s the kind of honesty and integrity you hope you’re going to get when you hand over the keys for repairs on your vehicle, but you never know who you can trust. After this experience, we are even more confident that we can trust the service team at Jeff Schmitt Chevrolet in Fairborn and it is highly likely that we will keep coming back. We appreciate you! -Rhonda S.

Simply Satisfied with the quality work done to my vehicle and the outstanding staff that go out of their way to make sure I am comfortable with the service i receive. Sincerely, Avery Deal

Nothing horrible but not as knowledgeable in area of sales as other Chevy dealership I have dealt with. After researching the vehicle on my own, I felt I knew more than the salesperson at that point. He was friendly enough though, just not same experience I have had at other Chevy dealership. Schmitt dealership was not as conscientious about my time and waiting was far too long. Financial person was friendly and more knowledgeable. Other dealership was very thorough explaining and helping me through all setups. Not sure the salesperson at Schmitt knew how to and showed me very little.

Salesman was excellent and location good Good service. Should give refund or transfer on. East are when care was totaled in three months