Reviews
Write a reviewQuick service call , friendly staff, professional, their
Quick service call , friendly staff, professional, their auto shop is always kept super clean, I never have to wait. My car is taken back immediately a the work is started on immediately at my appointment time.
Quick service call , friendly staff, professional, their
Quick service call , friendly staff, professional, their auto shop is always kept super clean, I never have to wait. My car is taken back immediately a the work is started on immediately at my appointment time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, Friendly Chevrolet, INC.
Very respectful and courteous.
Very respectful and courteous. Didn?t have to wait, they recognized me as I walked in the door and directed me to the right department. I felt very Comfortable and safe while waiting. Everything to my car was done quick and efficiently.
Very respectful and courteous.
Very respectful and courteous. Didn?t have to wait, they recognized me as I walked in the door and directed me to the right department. I felt very Comfortable and safe while waiting. Everything to my car was done quick and efficiently.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Your satisfaction is important to us, so we want to sincerely thank you for choosing Friendly Chevrolet and we hope to see you again soon!
The vehicle was as described.
The vehicle was as described. No gimmicks. Helpful salesperson (Wesley). They attempted to answer all my questions. Very accommodating. I did not purchase because we could not work out the price. It was a very good experience with this dealer.
The vehicle was as described.
The vehicle was as described. No gimmicks. Helpful salesperson (Wesley). They attempted to answer all my questions. Very accommodating. I did not purchase because we could not work out the price. It was a very good experience with this dealer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for the review! We hope we get the chance to work together again in the future. Have a great day!
Nathan and Maverick were absolutely great to work with.
Nathan and Maverick were absolutely great to work with. I drove all the way from Lake Wylie because they came highly recommended. Very knowledgeable, professional, and made the process easy. I will be a repeat client.
Nathan and Maverick were absolutely great to work with.
Nathan and Maverick were absolutely great to work with. I drove all the way from Lake Wylie because they came highly recommended. Very knowledgeable, professional, and made the process easy. I will be a repeat client.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for making the drive to come see us! We are so glad we were able to help out. If there is ever anything we can help with in the future, please don't hesitate to reach out!
I had a 10 appt for service & at 3:30 I stopped back by
I had a 10 appt for service & at 3:30 I stopped back by because I hadn’t heard anything & my vehicle had not been touched. Why did I have to make an appointment if you weren’t going to handle them in appointment order. The service dept was unapologetic & had no answers.
I had a 10 appt for service & at 3:30 I stopped back by
I had a 10 appt for service & at 3:30 I stopped back by because I hadn’t heard anything & my vehicle had not been touched. Why did I have to make an appointment if you weren’t going to handle them in appointment order. The service dept was unapologetic & had no answers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
AMAZING!
Amazing place! Heath was awesome to work with! I flew into Charlotte and he had someone pick me up from the airport to drive me to the dealership! When I got to the dealership everyone was so kind and I got in and out very quick! I bought a kia Sorento and it was in amazing condition! Couldn’t ask for a better dealership!
AMAZING!
Amazing place! Heath was awesome to work with! I flew into Charlotte and he had someone pick me up from the airport to drive me to the dealership! When I got to the dealership everyone was so kind and I got in and out very quick! I bought a kia Sorento and it was in amazing condition! Couldn’t ask for a better dealership!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're pleased to know we have been able to exceed your expectations and really help you out! If you have any further questions, please give us a call. We're always happy to help!
Friendly Chevrolet
Service department is great, never had a problem of getting an appointment when I need one.
Friendly Chevrolet
Service department is great, never had a problem of getting an appointment when I need one.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
False on-line service advertisement
Had oil & filter changed on 6/30/22. Online price was $61.95. Upon completion the invoice at checked out was $ 75.98. I questioned the cashier and was informed " there was a price increase". They would not honor the original $61.95. Just a bait and switch. Will go elsewhere in the future. This is unacceptable to a customer. On July 1, 2022 they changed on line price to $79.95. Beware of service.
False on-line service advertisement
Had oil & filter changed on 6/30/22. Online price was $61.95. Upon completion the invoice at checked out was $ 75.98. I questioned the cashier and was informed " there was a price increase". They would not honor the original $61.95. Just a bait and switch. Will go elsewhere in the future. This is unacceptable to a customer. On July 1, 2022 they changed on line price to $79.95. Beware of service.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 4.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good afternoon, My name is David Odom and I am the dealer at Friendly Chevrolet-Buick, Inc. I read your review of your experience regarding your oil change and wanted to address it with you. First, thank you for choosing Friendly to have your servicing done. When I researched your concern, what was missing was the $20 certificate that was applied to your bill, lowering it down to the advertised special. If you'll notice, your out of pocket expense was $63.10, which included the sales tax from the state and is what brought you about a dollar higher than the advertised special of $61.95. You were charged correctly, which was the advertised special, less the applied $20.00 discount. The higher priced oil change you referenced as a "price increase" was for vehicles that use Mobil 1 synthetic oil, which your car didn't require. Certain vehicles like Corvettes require this more expensive oil. I hope this clarifies any confusion but if there are any questions, please feel free to call me at (704) 550-5814 and ask for David Odom. Again thank your for your business and we surely hope to see you again. Sincerely, David Odom
Nicest dealership I have ever worked with!
We purchased a 2015 mustang convertible. They worked magic to make this car look great. We live a couple hours away, so sales and service worked hard to make everything happen. I have purchased many cars throughout the years, this was nicest dealership I have ever worked with.
Nicest dealership I have ever worked with!
We purchased a 2015 mustang convertible. They worked magic to make this car look great. We live a couple hours away, so sales and service worked hard to make everything happen. I have purchased many cars throughout the years, this was nicest dealership I have ever worked with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Sandy and Ken! We are so glad we had the opportunity to work with you on the Mustang convertible. Dealing with nice folks like yourselves is our pleasure. We are so appreciative of your praise. Please do not hesitate to reach out if there is ever anything you need in the future. Happy holidays!
Great place to shop for your next ride
I bought a 2017 Chevy Malibu from the Troy store!!!Greg and Kenny both were amazing Greg worked so hard to get me into my beautiful new car. Thank you so much. I highly recommend these people they literally go the extra mile! Thank you guys I'll be back
Great place to shop for your next ride
I bought a 2017 Chevy Malibu from the Troy store!!!Greg and Kenny both were amazing Greg worked so hard to get me into my beautiful new car. Thank you so much. I highly recommend these people they literally go the extra mile! Thank you guys I'll be back
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!