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Trent Cadillac Buick GMC

(1,483 reviews)
Visit Trent Cadillac Buick GMC
Sales hours:
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:30am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 10 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2023 state dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (888) 632-2177 (888) 632-2177
Used (877) 482-9974 (877) 482-9974
Service (855) 228-2402 (855) 228-2402

Reviews

(1,483 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Trent Cadillac Buick GMC from DealerRater.

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Lew Branch and the staff at Trent made purchasing a new

Lew Branch and the staff at Trent made purchasing a new car so easy! Happy to say this is my second purchase with Lew and I will come back for my next purchase!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

They were very patient as we looked at different cars and

They were very patient as we looked at different cars and weighed our options, deciding on which car best suited our needs.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Ronnie was friendly and knowledgeable.

Ronnie was friendly and knowledgeable. He made the whole process effortless. Thank you for everything.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

They made buying a used vehicle a pleasant experience.

They made buying a used vehicle a pleasant experience. No pressure to buy anything…just give you all your options and then you can decide.Negotiations on price and trade-in values were relatively easy and straightforward. Would not hesitate to buy from Trent ..new or used.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Reko, was extremely knowledgeable on all vehicles on

Reko, was extremely knowledgeable on all vehicles on Trent’s lot. He made our experience extremely pleasurable while we shopped for our new vehicle. His poise attention to detail and passion for customer service was impeccable. I appreciate all the efforts of the Trent team to make our overall experience fantastic.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Let Thomas sell you a car!

Let Thomas sell you a car! He is awesome, and I was out of there in 2 hours!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Ronnie Brinson, thank you!

Ronnie Brinson, thank you!! We had such a great experience purchasing our vehicle from Trent in New Bern! Ronnie was an absolute joy and very attentive to us and our children as we moved through the process to purchase. Quick to answer any questions, taking time to show us details about the vehicle and extremely personable! Thank you for making our experience smooth and pleasant!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Reko was a pleasure to work with!

Reko was a pleasure to work with! We had been looking for an Escalade for quite awhile and he knew what we were looking for. We were about to make arrangements to fly to Charlotte to look at a couple when he called and said one had literally just been driven onto the lot! We quickly got to the dealership and it was just what we’d been wanting. If Reko had not been so diligent and mindful of our requests, we would still be looking or would have flown out of town. We are pleased we could do business with a more local dealership. I’m so happy with my vehicle and the service I received from everyone we encountered at Trent Cadillac, especially Reko!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Mike is an awesome salesperson Not just trying to sale

Mike is an awesome salesperson Not just trying to sale car and get you out but make you feel like he cares and wsnt to get you in the right car. I would recommend him to my family and friends

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Very nice staff that actually listens to what you're

Very nice staff that actually listens to what you're looking for and goes out of their way to get you approved. They also have quality vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.