Triangle Chevrolet Buick, Inc.

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
31 lifetime reviews.
  • 5.0 out of 5
    December 19, 2020

    I have my truck serviced in the service department run by Donnie and the customer service has been outstanding. When i shopped for my new vehicle i was... taken care of by Mike in sales. He matched me to a truck perfectly. I have not met a more customer friendly dealership in my entire life.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    February 21, 2020

    I came in for an oil change and multi point inspection. I noticed on the way there that my wiper blade was torn.The clerk Caylee was very dry when checking... my car in. When it was ready she checked me out with no friendliness whatsoever. My car was pulled forward of the protective awning in the rain when there was plenty of room under the awning so me and my daughter didn't have to get wet. Lastly my wiper blade had never been checked or mentioned. That could have been an up-sell for the dealership. Very bad experience and I rather go to Walmart for my oil changes for now on. I spoke with the service manager and he apologized but I don't know if there is any way to make this better. This is the second time that I have experienced bad customer service from this employee and dealership.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to turn y...our experience around. Please reach out to us at (850) 387-0188 at your earliest convenience to discuss how we can turn this experience into a positive one. We hope to hear from you. Take care.

  • 5.0 out of 5
    March 25, 2019

    This is the 2nd new car I've bought from Triangle. I bought a 2019 Buick Encore. Very pleased again. George C. 5 stars rating.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for choosing our dealership as your first choice for all your automotive needs! We hope to see you soon. Take care!

  • 5.0 out of 5
    September 22, 2017

    I am currently on my 4th new truck from Triangle Chevrolet. I will tell everyone to give Triangle a chance before buying. You will get that hometown service.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 23, 2015

    Triangle is always helpful. Great dealership. Staff goes out of its way to take care of you.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 14, 2015

    Dana Gomillion picked up my car from work to have a routine oil change and tire rotation. Upon finding out the I left work earlier than she had assumed,... she brought me a loaner so that I would not be stranded at work waiting for her to return my car. That's exceptional customer service in my book. I'm one of Dana's "Raving Fans". I'd recommend her vehicle purchase services to anyone. The person that did the work on my car did a great job too.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    July 24, 2015

    Taylor and Dana both looked until they found me exactly what I wanted. They were wonderful to work with!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    May 26, 2015

    I feel very fortunate to be a customer of Triangle Chevrolet. My needs have always been addressed promptly. I would not take my car anywhere else for service....

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 11, 2015

    If your looking for a great dealership not only for service but sales Triangle Chevrolet in Defuniak Springs Florida is the place to go. I bought a new... Chevrolet Equinox Aug of 14 my salesperson Charlie Nellis & Jonathan in finance did a fabulous job.The service is excellent want to be treated like part of the family instead of a robo customer at other dealers. Give Triangle Chevrolet I highly recommend this dealership and always will. George L Campbell Defuniak Springs Florida.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 24, 2015

    The employees (especially Dana Gomillion) were amazing and so helpful. Whenever I had a question or needed help (or still have a question) someone was... there to answer it and help me with whatever I needed. I can't say enough good things about Dana. She made the purchase process go so smoothly. She sat with us in the vehicle showing us how everything worked. I highly recommend her skills. The gentleman (I can't remember his name) that assisted with the paperwork was also very friendly and made that process easy.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews