I have my truck serviced in the service department run by Donnie and the customer service has been outstanding. When i shopped for my new vehicle i was... taken care of by Mike in sales. He matched me to a truck perfectly. I have not met a more customer friendly dealership in my entire life.
I came in for an oil change and multi point inspection. I noticed on the way there that my wiper blade was torn.The clerk Caylee was very dry when checking... my car in. When it was ready she checked me out with no friendliness whatsoever. My car was pulled forward of the protective awning in the rain when there was plenty of room under the awning so me and my daughter didn't have to get wet. Lastly my wiper blade had never been checked or mentioned. That could have been an up-sell for the dealership. Very bad experience and I rather go to Walmart for my oil changes for now on. I spoke with the service manager and he apologized but I don't know if there is any way to make this better. This is the second time that I have experienced bad customer service from this employee and dealership.
Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to turn y...our experience around. Please reach out to us at (850) 387-0188 at your earliest convenience to discuss how we can turn this experience into a positive one. We hope to hear from you. Take care.
This is the 2nd new car I've bought from Triangle. I bought a 2019 Buick Encore. Very pleased again. George C. 5 stars rating.
Thank you for choosing our dealership as your first choice for all your automotive needs! We hope to see you soon. Take care!
I am currently on my 4th new truck from Triangle Chevrolet. I will tell everyone to give Triangle a chance before buying. You will get that hometown service.
Triangle is always helpful. Great dealership. Staff goes out of its way to take care of you.
Dana Gomillion picked up my car from work to have a routine oil change and tire rotation. Upon finding out the I left work earlier than she had assumed,... she brought me a loaner so that I would not be stranded at work waiting for her to return my car. That's exceptional customer service in my book. I'm one of Dana's "Raving Fans". I'd recommend her vehicle purchase services to anyone. The person that did the work on my car did a great job too.
Taylor and Dana both looked until they found me exactly what I wanted. They were wonderful to work with!
I feel very fortunate to be a customer of Triangle Chevrolet. My needs have always been addressed promptly. I would not take my car anywhere else for service....
If your looking for a great dealership not only for service but sales Triangle Chevrolet in Defuniak Springs Florida is the place to go. I bought a new... Chevrolet Equinox Aug of 14 my salesperson Charlie Nellis & Jonathan in finance did a fabulous job.The service is excellent want to be treated like part of the family instead of a robo customer at other dealers. Give Triangle Chevrolet I highly recommend this dealership and always will. George L Campbell Defuniak Springs Florida.
The employees (especially Dana Gomillion) were amazing and so helpful. Whenever I had a question or needed help (or still have a question) someone was... there to answer it and help me with whatever I needed. I can't say enough good things about Dana. She made the purchase process go so smoothly. She sat with us in the vehicle showing us how everything worked. I highly recommend her skills. The gentleman (I can't remember his name) that assisted with the paperwork was also very friendly and made that process easy.