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Mark Porter Auto Plex

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (127 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (127 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mark Porter Auto Plex from DealerRater.

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Great Sales Staff

My salesperson Tyler is a person of integrity and a man of his word. He was very helpful in my making a decision for a used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Local Dealer You Can Trust

Wonderful and personal experience. Nice to buy from a local dealer who we trust! Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very Impressed

Very impressed with Tyler and the whole team...and we LOVE the truck! We'll be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Staff

The team at Mark Porter Auto Plex was very well organized, easy to work with, and are an overall great staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Friendly Sales People

Courteous friendly sales people. Helpful in understanding purchasing process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great People to work with

Very nice and easy to get along with. Thanks, plan on coming back as soon as we need second car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Will keep giving you the run around

Had two vehicles worked on here. I had appointments both times to get my cars fixed. The first time around, they identified the problem and had it fixed within two days (thermostat, water pump, radiator). Second time around they identified and fixed one problem within two days, then they identified the third problem, but it took over a week to get it repaired and back to me. They always answered the phone and I was told "it would be ready tomorrow" over 3 times (this causes all kinds of problems when you are borrowing another's car and you keep asking to extend borrowing it due to continually being told later). It took almost 3 days to get a quote for the repair, then they claimed they had the part and was told multiple times they would call back and give me an exact time and never received a call back. Mixed thoughts about ever taking my cars there to get them worked on again....might try somewhere else if I need it back when I am told it will be back.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 3.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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