Smith Chevrolet

Easy to make an online appointment for service. Informed me if the cost of the tire rotation and oil change when making my appointment. Waiting room was clean and modern. Service technician was very friendly and pleasant explained what he did and asked if I had any questions. Cost of the service was very reasonable. Could have gone to a Chevy Dealer that was closer to me but was worth the drive to Smith Chevrolet. This was my first visit to Smith Chevrolet and Will Make Smith Chevrolet for all future service and car purchasing in the future.

The staff at Smith Chevrolet treated us like family from the moment we arrived. The service department did an exceptional job diagnosing and addressing our transmission issues while providing clear communication and timely updates throughout the entire process. I would especially like to thank Scott, Travis, and Roger, the technician, for their professionalism, expertise, and outstanding customer service. Their knowledge and dedication made this a truly positive experience, and we greatly appreciate the care and attention we received. Thank You Fred Workman

Great salesman and great service department Sales and service worked together to get warranty work done for me No complaints from me

Excellent customer service. Salesperson, Kelly, went well beyond to find me the vehicle I wanted.

I have vehicles that get serviced regularly They are timely and truthful very helpful and knowledgeable. I began coming there after another service center advised I need repair I don’t need. This company located the actual problem and repaired it. No made up repair costs.

Drove 5 hours round-trip to buy a car. Arrived to find it had been falsely advertised as a better trim than it really was. Staff did not go out of their way to make it right. After some back-and-forth, left with an adequate deal for the car, but was not encouraged to leave happy. Additional facts: The staff is friendly. The GM is loathe to budge on price. The office itself is a smaller, somewhat up-to-date building.

The process could not have been better. They really take pride in the condition of the used cars I looked at. I felt no pressure from my sales consultant- also felt I was offered a very fair amount for my trade. They also took the time to find me a bank with an interest rate much better than the one I typically deal with. I will definitely be back here the next time I need a car.

I had a great experience purchasing my new car. When I called Gene Johnson and told him I wanted to purchase a Buick Lacrosse, he quickly called me back and told me the options that were available. I decided to order the car and received it in just 32 days! Gene gave me a fair price on my trade in and an excellent price on the new one. I am completely satisfied with my purchase and because of that; I plan to have the car serviced at the dealership. We are very fortunate to have a dealership like Smith Buick in our community. Diana Parks

We arrived expecting to just look around and possibly purchase a car after the first of the year. We drove home in a 2012 Impala due to the friendly service from the salesman through the financing dept. Thank you Smith Buick.

I stopped and physically looked at a used cadillac deville.I spoke to a salesman.I called several days later and negotiated a price. I went several days later to test drive. And was told it had sold. I then found it online several weeks later at a much higher price. I called and was told that I had missed it by a day.I think this is a shady practice. I should have been toldthe price I was quoted was too cheap. Not lied to. Shame on smith buick.