Rick Bokman Buick, GMC, Cadillac

4.7
(15 reviews)
Sales hours: 8:00am to 4:00pm
Service hours:
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Service Sales
Monday 7:00pm–6:00pm 8:30am–7:00pm
Tuesday 7:00pm–6:00pm 8:30am–7:00pm
Wednesday 7:00pm–6:00pm 8:30am–6:00pm
Thursday 7:00pm–6:00pm 8:30am–7:00pm
Friday 7:00pm–6:00pm 8:30am–6:00pm
Saturday Closed 8:00am–4:00pm
Sunday Closed Closed
(716) 376-0148 (716) 376-0148

Inventory

About our dealership

This seller has been on Cars.com since September 2014.
It is our goal here at our dealership to make sure that all of our customers are Completely Satisfied! Shop our New or Pre-Owned inventory pre-qual for your next vehicle or schedule your next service appointment with our experts technicians. If you feel more comfortable speaking to our team over the phone give us a call at (866)984-0259 or contact us via e-mail.

We invite you to visit us in person and see why your neighbors chose us to be their partner in their vehicle ownership. Is your life too hectic to take the time to visit us? No problem. Email us. Need to make an appointment for service? No problem. Email us.

Service center

Phone number (716) 376-0148

Service hours

Monday
7:00pm–6:00pm
Tuesday
7:00pm–6:00pm
Wednesday
7:00pm–6:00pm
Thursday
7:00pm–6:00pm
Friday
7:00pm–6:00pm
Saturday
Closed
Sunday
Closed

Reviews

4.7
(15 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

Great service

Always treated very well, always handle any problems in a timely matter. We call and they get us in immediately!

5.0

Great Service, Knowledgeable staff

Knowledgeable Staff and greeted by the owner's, and treated like family from all personal, it is like they have know me for years.

5.0

Bob and sonya

Top of the line dealership, starts with the owners right down to the service department . They make the buying experience some enjoyable. No pressure, no games just good home town service. I genuinely enjoyed the whole purchasing experience.

5.0

Exellent new car purchase

Seamless experience that resulted in a fabulous new relationship going forward. Rich Colburn covered every detail with patience and a high level of professionalism. I have already recommended him to friends and family.

5.0

Repairs Made Ahead of Scheduled Appointment

We had to have our vehicle taken by rollback to the dealership two days before our appointment due to a worsening problem. How nice to receive a phone call early the next morning informing us of the problem and asking permission to go ahead with the repair. Two hours later we were called to say the repair had been made and it was ready to be picked up. That was one day ahead of the appointment we had made. That was beyond our expectations. Way to go, Bokman's!

5.0

Great experience every step of the buying process.

It was a great experience buying my new car at Rick Bockman In Olean, New York

5.0

Great Service

We were expecting the dealership would be closed but wanted to see if you had the vehicle we wanted. We were met by a salesman who showed us around. He took his time and showed us a vehicle close to what we wanted and also one he thought we might like to see. He was right we bought the one he thought we might like. We were not rushed even though it was closing time. It was great working with Lloyd. We came back in the next day to sign for and pick up the new truck and love it.

1.0

Terrible Experience Overall

We bought our vehicle brand new from this dealership - 3 years later we had issues that were under warranty, which ended up needing replaced. After having our vehicle in the shop for well over four weeks, we returned to pick up our vehicle in worse shape that when we left it. The vehicle was shaking, vibrating, and was so loud you could barely hear the person next to you talking. Parts were not put back properly, bolts were loose, etc.. We are taking our vehicle to a different dealership - We will never deal with these people again. Do not make the same mistake of taking your vehicle here or purchasing from here as we did. The owner himself was rude and unhelpful. Never again.

5.0

Great service friendly staff

Have dealt with Bokman's for many years because of great service,and great sales people. I can;t imagine we would purchase a vehicle from anyone else. Thanks for always giving us a great deal!

5.0

Great Service Department

Dealing with the Service Department has been a pleasant experience. Staff were accommodating and courteous.

Read all 15 reviews