Rick Bokman Buick, GMC, Cadillac

Always treated very well, always handle any problems in a timely matter. We call and they get us in immediately!

Knowledgeable Staff and greeted by the owner's, and treated like family from all personal, it is like they have know me for years.

Top of the line dealership, starts with the owners right down to the service department . They make the buying experience some enjoyable. No pressure, no games just good home town service. I genuinely enjoyed the whole purchasing experience.

Seamless experience that resulted in a fabulous new relationship going forward. Rich Colburn covered every detail with patience and a high level of professionalism. I have already recommended him to friends and family.

We had to have our vehicle taken by rollback to the dealership two days before our appointment due to a worsening problem. How nice to receive a phone call early the next morning informing us of the problem and asking permission to go ahead with the repair. Two hours later we were called to say the repair had been made and it was ready to be picked up. That was one day ahead of the appointment we had made. That was beyond our expectations. Way to go, Bokman's!

It was a great experience buying my new car at Rick Bockman In Olean, New York

We were expecting the dealership would be closed but wanted to see if you had the vehicle we wanted. We were met by a salesman who showed us around. He took his time and showed us a vehicle close to what we wanted and also one he thought we might like to see. He was right we bought the one he thought we might like. We were not rushed even though it was closing time. It was great working with Lloyd. We came back in the next day to sign for and pick up the new truck and love it.

We bought our vehicle brand new from this dealership - 3 years later we had issues that were under warranty, which ended up needing replaced. After having our vehicle in the shop for well over four weeks, we returned to pick up our vehicle in worse shape that when we left it. The vehicle was shaking, vibrating, and was so loud you could barely hear the person next to you talking. Parts were not put back properly, bolts were loose, etc.. We are taking our vehicle to a different dealership - We will never deal with these people again. Do not make the same mistake of taking your vehicle here or purchasing from here as we did. The owner himself was rude and unhelpful. Never again.

Have dealt with Bokman's for many years because of great service,and great sales people. I can;t imagine we would purchase a vehicle from anyone else. Thanks for always giving us a great deal!

Dealing with the Service Department has been a pleasant experience. Staff were accommodating and courteous.