Basil Chevrolet Buick Cadillac

Reviews

4.6 out of 5 4.6
230 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • November 21, 2016

    very satisfied with the vehicle purchased. courteous salesman, clean showroom, everyone pleasant to deal with! salesman was able to locate and deliver... exactly the SUV that I was looking for. price was right. salesman went above & beyond to make sure I was completely satisfied. this is one very happy customer!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Congratulations on the new vehicle! Glad to hear we were able to find exactly what you wanted. If you would like to share your experience with family ...and friends, for every person you send in who purchases a new or used vehicle, we will send you a $100!

  • 5.0 out of 5
    June 13, 2019

    I have bought several vehicles from here over the years for both work and personal use. With every vehicle I have been completely satisfied with the buying... process and the return visits for service.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • September 19, 2018

    Great customer service! Andrew was great about keeping me updated on the status of my vechile! Excellent job by the repair guys as well! Thanks

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks to you Rebecca! Welcome to the family!

  • 5.0 out of 5
    April 20, 2019

    Quick repair. Professional and friendly customer service and excellent quality work. Finished ahead of schedule. Made the repair process very simple.... Would highly recommend for collision repair services.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 1.0 out of 5
    January 22, 2019

    i bought a new truck . the truck broke down . service said it was fixed . it broke down again , it goes into limp mode . I called to get it towed , the... service manager said his guys were too busy . He said your better off sending it to a different dealer . He got his wish , I will never spend another dime at Basil Chevy . The truck was a $44,500 mistake

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're disappointed that you feel as if we didn't do everything within our power to try and help you with your issues. Due to the weather at the time a...nd your distance from the dealership we could not get your vehicle to our shop in the time frame you expected. We understand that this is an inconvenience, and we hope you understand that our staff honestly did the best they could.

  • 5.0 out of 5
    September 11, 2018

    I have a very high mileage Tahoe approaching 300, 000 miles that they've been doing the maintenance on and a very happy every time. it handled some very... complicated issues and some very simple issues and we are always very very happy

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are so glad to hear it! We appreciate you putting your trust in us

  • 5.0 out of 5
    September 10, 2018

    I have purchased two trucks and a SUV from Fredonia Basil. Overall it was a great experience. I didn’t feel pressured. Larry was a great help!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks to you, Walter! Happy driving!

  • 5.0 out of 5
    August 25, 2018

    I have purchased my truck and now a car from Basil Fredonia. Excellent customer service. I will definitely go back again. Jim Amatuzzo is the best.

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    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks Tom! We appreciate your business. Happy driving!

  • 5.0 out of 5
    August 6, 2018

    I drove over an hour to look at a car and was impressed with the car the people and everything. Brad and Jason were great, It was by far the best car buying... process I have ever had . thank you!

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    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We're so glad to hear it, Welcome to the family!

  • 5.0 out of 5
    April 18, 2018

    Pure professionalism! No hassle, great personality, willing to go to any length to make sure my experience was just what I wanted! No pressure. Very... happy.

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    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks Mike! We appreciate your kind review!

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