ReviewsWrite a review
I am happy to do business with Basil
Salesman and Manager are great people to deal with very knowledgeable about the product and very accommodating with service work. They found the truck I was looking for that fits my needs and gave me a fair trade in price on mine.
Salesman was knowledgeable and helpful. Vehicle was nice and drove like new. I feel I got a good deal and was treated great. The other people that did the paperwork were very quick and efficient. The detail shop cleaned the whole car while the paperwork was being done. I would buy another vehicle from them. Thanks
Repair that was under warranty
Not sure how repair was done as I haven’t driven the vehicle yet. New exhaust put in that was under bumper to bumper warranty. We shall see.
Great place to buy a new car
Very friendly and knowledgeable staff. I would highly recommend Basil. The buying process was very quick and easy. No pressure at all to commit to something you didn't need or want. Justin was awesome!!!
Basil is the worst place to buy a vehicle
They don't stand by what they sell. They sold us a previously wrecked suv. We need and are owed a second key fob They want to charge us for it we have it in writing from the salesman that it's owed to us. We are having our attorney look into it. The service people at the desk are rude. The "wash your car at any service for free" is false advertising. The guy in used car sales that sold us it is as crooked as Bruce Jenner/Kaitlin Jenner. They are gonna learn They are messing with the wrong family. Were not paying 85 dollars for something that we have in writing that they owe us and we've been waiting for them to get it in and give us a call been over 2 months, hence the attorney involved now. Save yourselves the trouble go to shults at least their honest and happy to help people that been to basil they will tell you out right that they have heard bad things about basil
2016 Chevy Silverado 2500 HD
Great customer service, very friendly staff! Did warranty work on my truck got it back same day! Would highly recommend this dealership as far as vehicle service. Looking forward to a possible purchase.
Amazing Repair Team!
Had some damage to the rear of my vehicle and the Collision Shop did a wonderful job repairing it. Could not recommend a better place to get work done on a vehicle!! Basil’s is the way to go!! Thank you Basil’s!!!
Excellent service...customer care agent listened to my concerns and answered all my questions. Any additional service needed was explained to me without pressure to have it done.
F friendly clean nice facility took a little longer than supposed to other than that good experience little drive from Jamestown to Fredonia but I guess it was worth the while I certainly B back hopefully in a couple months I'll be up there looking for new car
Used car shopping
Brett was a pleasure to deal with. One of the smoothest buying experiences I’ve had. I will recommend Basil to anyone who is shopping for a car.