Basil Chevrolet Buick Cadillac

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
242 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • November 21, 2016

    very satisfied with the vehicle purchased. courteous salesman, clean showroom, everyone pleasant to deal with! salesman was able to locate and deliver... exactly the SUV that I was looking for. price was right. salesman went above & beyond to make sure I was completely satisfied. this is one very happy customer!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Congratulations on the new vehicle! Glad to hear we were able to find exactly what you wanted. If you would like to share your experience with family ...and friends, for every person you send in who purchases a new or used vehicle, we will send you a $100!

  • 5.0 out of 5
    July 11, 2020

    Excellent service...customer care agent listened to my concerns and answered all my questions. Any additional service needed was explained to me without... pressure to have it done.

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  • September 19, 2018

    Great customer service! Andrew was great about keeping me updated on the status of my vechile! Excellent job by the repair guys as well! Thanks

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    Dealer Response

    Thanks to you Rebecca! Welcome to the family!

  • 5.0 out of 5
    July 10, 2020

    F friendly clean nice facility took a little longer than supposed to other than that good experience little drive from Jamestown to Fredonia but I guess... it was worth the while I certainly B back hopefully in a couple months I'll be up there looking for new car

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  • 5.0 out of 5
    July 6, 2020

    Brett was a pleasure to deal with. One of the smoothest buying experiences I’ve had. I will recommend Basil to anyone who is shopping for a car.

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    May 15, 2020

    Everyone was very friendly! It only took about 30 minutes for my inspection and everything came back great! They explained to me very clearly the inspection... results and I was on my way! Thank you Basil, my experience today was great.

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  • 5.0 out of 5
    March 6, 2020

    Wonderful people wonderful dealership. And the cookies are the best! I only go here for all my vehicle needs. Buying fixing or repairing! More then five... stars!

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    Came in for service or repair
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  • 5.0 out of 5
    February 25, 2020

    Brad Lancaster is always very friendly and helpful. I always know that he will tell me everything up front and I dont have to worry about any surprises.

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  • 5.0 out of 5
    January 17, 2020

    Had truck serviced and all was done in a timely fashion. Facility was clean and fresh. Staff was friendly and helpful. Answered any questions I had.

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  • 5.0 out of 5
    January 10, 2020

    I had a great experience at Basil today. Tyler Sam in the service department was courteous, very helpful, and took care off my auto needs efficiently and... effectively. My brakes were done within the estimated time, and I paid exactly what was quoted. Plus, Tyler suggested a ride home to wait as he knows I’m prepping for an extended trip. Extremely satisfied!

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