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Basil Fredonia (Chevrolet)

(347 reviews)
Visit Basil Fredonia (Chevrolet)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 9:00am–12:00pm
Sunday Closed Closed

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New (833) 271-5417 (833) 271-5417
Used (866) 876-4709 (866) 876-4709
Service (888) 859-7479 (888) 859-7479

Inventory

See all 192 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since January 2026.
Why Choose Basil? - The Basil Difference
Dedicated to serving all your automotive needs
For us "customer service" means making your car buying experience as easy and enjoyable as possible. You'll find a number of ways that we make customer service the basis of buying and owning a car from our dealership:

You'll find all the information you need to buy a car right here on our website.
Search through our extensive selection of new and pre-owned vehicles.
Request a price quote on a new vehicle of your choice.
Visit our departments.
So much more than just great deals!

Service center

Phone number (888) 859-7479

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
9:00am–12:00pm
Sunday
Closed

Meet our employees

Reviews

(347 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Basil Fredonia (Chevrolet) from DealerRater.

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Samantha was very good she took the time to explain everything and show me the difference between the truck models. Check in after the sale to make sure that I didn’t have any questions. The truck could have been cleaned a little better before I picked it up but not a big deal

Samantha was very good she took the time to explain everything and show me the difference between the truck models. Check in after the sale to make sure that I didn’t have any questions. The truck could have been cleaned a little better before I picked it up but not a big deal

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words on Samantha!

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We bought 6 cars from Basil, 5 through Dave Stevens. As an attorney (and father!) I can be rather 'wordy', but this is short; all the qualities of this man can be summed up with; "David's son is Blessed to have him as a Father..." All his qualities of character are united here for a very positive experience! The Young family of Fredonia

We bought 6 cars from Basil, 5 through Dave Stevens. As an attorney (and father!) I can be rather 'wordy', but this is short; all the qualities of this man can be summed up with; "David's son is Blessed to have him as a Father..." All his qualities of character are united here for a very positive experience! The Young family of Fredonia

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the really nice review and kind words about Dave!

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Very nice dealership Samantha was very excellent sales Pearson and would go back to Basil Chevrolet again

Very nice dealership Samantha was very excellent sales Pearson and would go back to Basil Chevrolet again

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words and we are so glad Samantha could help you and made the sales experience excellent!

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I was very happy with the service I received at Basil's Fredonia I will be a returning customer. Fast, Courteous and very friendly Great Service Team

I was very happy with the service I received at Basil's Fredonia I will be a returning customer. Fast, Courteous and very friendly Great Service Team

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for the kind words Jeffrey! We are so glad you are a customer!

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I have been dealing with the same sales representative for many years and find him to be honest and sincere making the experience less painful.

I have been dealing with the same sales representative for many years and find him to be honest and sincere making the experience less painful.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so glad you enjoy coming back to Basil and working with our staff!

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Words cannot express how grateful I am to find this gem of a dealership, they are fantastic very friendly and professional, I got to see a video of them working on my vehicle , and the care that goes into every step . Highly recommend them for all your needs !!!

Words cannot express how grateful I am to find this gem of a dealership, they are fantastic very friendly and professional, I got to see a video of them working on my vehicle , and the care that goes into every step . Highly recommend them for all your needs !!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Thank you for the kind words about our dealership and service!

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Basil has always provided timely, professional service. I've bought or leased five vehicles there and will continue to do so.

Basil has always provided timely, professional service. I've bought or leased five vehicles there and will continue to do so.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review!

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Dave Stevens was the consummate professional. Buying a car through him was a seamless experience. He worked with us to get us exactly what we wanted.

Dave Stevens was the consummate professional. Buying a car through him was a seamless experience. He worked with us to get us exactly what we wanted.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are so glad you were happy working with Dave Stevens at our dealership!

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Basils is a great dealership with wonderful customer service. I’d recommend then to anyone looking to purchase a vehicle.

Basils is a great dealership with wonderful customer service. I’d recommend then to anyone looking to purchase a vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Jonah, we are so glad our customer service was wonderful!

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Super friendly. Made it the process of getting an oil change and tire rotation simple. Also was pretty quick with getting the services completed.

Super friendly. Made it the process of getting an oil change and tire rotation simple. Also was pretty quick with getting the services completed.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review!

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See all 347 reviews

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