Renn Kirby Chevrolet

I was in and out no problems and was right in on my appointment time I usually have to have a late appointment because of my work and that was real good

They did the job on time with no problems. Great Job. Kept up the GREAT work with your team and I will see you in the future for services.

Excellent customer service. Got more done than I had showed up for. Saved me a future trip and taking time off from work. Scott helped me and was great.

The worst dealership I ever dealt with. They put a battery in my Camaro over $500 with no previous idea what it would cost. I will never go there again. Much better dealership in York.

The folks have been very helpful, I worked with sales rep Jake, and he left me talk them down in price into a reasonable range on a 2017 Malibu, I Am very happy with this purchase! Just make sure you don’t pay their upfront price or you’ll probably be getting ripped off.

I corresponded with Emilie, back and forth with texts, to buy a 2011 Toyota Tacoma, and everything was going well at first. I set up an appointment where I thought I was going to be the first to test drive the truck. I live 1 hour and 15 minutes away. I texted Emily when I left the house for my test drive, to make sure the truck was prepped and still for sale and that the truck was ready to be test driven. When I got to the dealership, a salesperson said it was just sold. How could it be sold out from under me? It seems that the right hand doesn't know what the left hand is doing. I WAS SO MAD. All they said was that they don't hold the truck for anyone, and that they would sell me another vehicle. Really? That's the only truck that I wanted. And then what. Sell that one out from under me too! They screwed me once; they don't get a second chance. Don't deal with these people. They don't know what they are doing, and don't seem to care about what they did to me.

Do yourself a favor and don’t do what I did and ignore the reviews about the lies and manipulation that this business revolves around. I called and texted to confirm the price and availability of a Silverado. Was sent a link with the price of the truck from the dealer to confirm the price on cars.com was accurate. I was told by them cars prices were not accurate even though I asked them to confirm and they did. I made an appointment on Saturday to see the truck on Monday. I called right before I left the house and was told the truck was available. Drove an hour and the truck magically got sold. They tried to put me in one that was 10k more. Then was told the truck might be at the parade. Yeah you just read that 😂. They told at least 10 blatant lies right to my face. Do yourself a favor and don’t even step foot in this dump. I wish I would have paid attention to the similar reviews as this one and not wasted my time. I stressed to them I just didn’t want to drive an hour and waste my time. They assured me the price and the availability. They just want to get to to come in there no matter how stupid it makes their entire business look. The picture I posted is the mystery truck that got sold or was in the parade lol. That’s a ren Kirby price not a cars price like they maintained was the confusion even though I verbally was told and was texted the price right from them.

Do NOT buy, get your vehicle serviced, or work for any Renn Kirby dealership. They literally broke my vehicle during a simple oil change as well as will illegally change your payplan without your knowledge or consent. This dealership is unethical and extremely shady!

Customer service at Renn Kirby Chevrolet/Buick is really exceptional. Tim, Mike, and Robert went above and beyond to make sure I was happy with my purchase. I got a great deal on a 2022 Buick Encore GX, with trade-in value on my 2018 Encore above bluebook. They put me in a loaner car while my old car was being looked at in the shop, and Tim was willing to research and wait as long as it took to get me a car I was comfortable with and that I really liked, and then it didn't end up taking long at all - I even got a used car with lower mileage in the color I was hoping for. I think we live in a time when finding honest, face-to-face customer service with people who are willing to take time to get to know you and meet your needs is unfortunately a rarity, and that is Renn Kirby's greatest quality.

I brought my vehicle to Renn Kirby Chevrolet's service department for a post ice accident evaluation. Excellent customer service from start to finish. Dave Ruhl and team consistently offer great customer service and will try everything to their ability to make sure you leave satisfied. Thanks Dave and team!