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Kelly Cadillac

(948 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–5:00pm 8:00am–1:00pm
Sunday Closed Closed
2025 state dealer award
View 21 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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Reviews

(948 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kelly Cadillac from DealerRater.

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My husband and I came to this dealership to buy my first

My husband and I came to this dealership to buy my first vehicle. I was very nervous and excited even tho he tried to reassure me everything would be okay. The environment was warm and welcoming and the people there didn't make you feel rushed or forced. The took the time to carefully answer our questions and encouraged us too. I liked it there, makes you want to visit more often.

My husband and I came to this dealership to buy my first

My husband and I came to this dealership to buy my first vehicle. I was very nervous and excited even tho he tried to reassure me everything would be okay. The environment was warm and welcoming and the people there didn't make you feel rushed or forced. The took the time to carefully answer our questions and encouraged us too. I liked it there, makes you want to visit more often.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Upon arriving at the entrance, there are clear signs

Upon arriving at the entrance, there are clear signs directing you where to go. Then as you enter the very tidy and clean showroom, someone is there to greet you with a warm smile without you feeling like you are being fished or hunted down, giving rise to a welcomed feeling and relaxing, since the car buying process can be a bit anxious for some.

Upon arriving at the entrance, there are clear signs

Upon arriving at the entrance, there are clear signs directing you where to go. Then as you enter the very tidy and clean showroom, someone is there to greet you with a warm smile without you feeling like you are being fished or hunted down, giving rise to a welcomed feeling and relaxing, since the car buying process can be a bit anxious for some.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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The service that I received from Kelly Cadillac's

The service that I received from Kelly Cadillac's Customer Support and Auto Detailing Team exceeded my expectations. The interior and exterior of my vehicle were meticulously cleaned and look incredible. Julio provided me with exceptional service and made certain that I was satified with the work that was completed. Thank you very much for your excellent service, Team! Christopher Zazo

The service that I received from Kelly Cadillac's

The service that I received from Kelly Cadillac's Customer Support and Auto Detailing Team exceeded my expectations. The interior and exterior of my vehicle were meticulously cleaned and look incredible. Julio provided me with exceptional service and made certain that I was satified with the work that was completed. Thank you very much for your excellent service, Team! Christopher Zazo

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great team and a wonderful overall experience.

Great team and a wonderful overall experience. They helped understand the various models and what would be right for me. Uzma Shafqat did an exceptional job at showing me the options.

Great team and a wonderful overall experience.

Great team and a wonderful overall experience. They helped understand the various models and what would be right for me. Uzma Shafqat did an exceptional job at showing me the options.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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This was our first experience with Kelly Cadillac and

This was our first experience with Kelly Cadillac and they thoroughly exceeded our expectations! This applies to both the vehicle introduction and overview process as well as the purchase experience itself. Excellent staff supporting this process.

This was our first experience with Kelly Cadillac and

This was our first experience with Kelly Cadillac and they thoroughly exceeded our expectations! This applies to both the vehicle introduction and overview process as well as the purchase experience itself. Excellent staff supporting this process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I can't say enough about the Kelly dealership!

I can't say enough about the Kelly dealership!!! I was treated with courtesy and respect every inch of the way. Katrina was totally awesome along with nick also. Geoff and Kelley are two of the nicest people I ever met. Needless to say, It was the best buying experience of my 77 year life so far. I will always go back to Kelly Cadillac. I always dreamed of owning a Cadillac and everybody involved saw to it that I walked out with a Cadillac. Thank You Guys so very much and Geoff, I'll Be back. Kelley and Katrina, I owe you one. If there were 20 stars, that would be the rating

I can't say enough about the Kelly dealership!

I can't say enough about the Kelly dealership!!! I was treated with courtesy and respect every inch of the way. Katrina was totally awesome along with nick also. Geoff and Kelley are two of the nicest people I ever met. Needless to say, It was the best buying experience of my 77 year life so far. I will always go back to Kelly Cadillac. I always dreamed of owning a Cadillac and everybody involved saw to it that I walked out with a Cadillac. Thank You Guys so very much and Geoff, I'll Be back. Kelley and Katrina, I owe you one. If there were 20 stars, that would be the rating

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Rainbow!!! Thank you for your business! We ALL enjoyed getting to know you and your wife - such fun people. We hope you enjoy your new Cadillac - we will take great care of you and make sure everyone hears about your kind review. Have a fantastic day! Sincerely, Kelley and Geoff Kelly

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Purchased a new 2025 Cadillac OPTIQ and met the best car

Purchased a new 2025 Cadillac OPTIQ and met the best car consultant, Katrina Beachy. She is very attentive, professional, intelligent and capable. She knows the Cadillac OPTIQ software very well. I actually would call her the Guru of the software system. Very impressed by capabilities and her ability to have my Samsung Galaxy phone synchronized with Google and the Cadillac OPTIC. She had my new car functioning smoothly in short order. She is the very best.

Purchased a new 2025 Cadillac OPTIQ and met the best car

Purchased a new 2025 Cadillac OPTIQ and met the best car consultant, Katrina Beachy. She is very attentive, professional, intelligent and capable. She knows the Cadillac OPTIQ software very well. I actually would call her the Guru of the software system. Very impressed by capabilities and her ability to have my Samsung Galaxy phone synchronized with Google and the Cadillac OPTIC. She had my new car functioning smoothly in short order. She is the very best.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Good afternoon Tirlochan! WOW!! What a great 5 Star Dealer Rater Review! We will make sure Katrina hears about your kind words. We really appreciate your business and we hope you are enjoying your new Optiq! It is such a great looking vehicle! Have a great day! Sincerely, Kelley and Geoff Kelly

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Great no pressure people with a true interest in their

Great no pressure people with a true interest in their customers. They also help with understanding your vehicle

Great no pressure people with a true interest in their

Great no pressure people with a true interest in their customers. They also help with understanding your vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Patricia! Thank you very much for your 5 Star Dealer Rater Review. We appreciate your business and we hope you are enjoying you new XT5! We promise to take great care of you! Have a nice day! Sincerely, Kelley and Geoff Kelly

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Great experience all the staff friendly and extremely

Great experience all the staff friendly and extremely helpful. Uzma was outstanding and I know I will certainly go out of my way make the long drive to go back only to this Cadillac dealership

Great experience all the staff friendly and extremely

Great experience all the staff friendly and extremely helpful. Uzma was outstanding and I know I will certainly go out of my way make the long drive to go back only to this Cadillac dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Dear Michelle, Thank you very much for your business. We appreciate the 5 Star Dealer Rater Review! We hope you are enjoying your new XT5! Remember...we will come and pick up your XT5 for service and maintenance! Have a great day! Sincerely, Kelley and Geoff Kelly

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The owners treated me with respect and gratitude.

The owners treated me with respect and gratitude. This was my first Cadillac and I am grateful for their dedication.

The owners treated me with respect and gratitude.

The owners treated me with respect and gratitude. This was my first Cadillac and I am grateful for their dedication.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Michael, Thank you very much for taking the time to give us a 5 Star Dealer Rater Review. We appreciate your business and we hope you are enjoying your new Escalade. Geoff and I look forward to see you driving around town! Have a great day. Sincerely, Kelley and Geoff Kelly

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