Kelly Cadillac

4.9
(882 reviews)
Sales hours: 8:30am to 5:00pm
Service hours: 8:00am to 1:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–5:00pm 8:00am–1:00pm
Sunday Closed Closed
2024 state dealer award View 19 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

4.9
(882 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kelly Cadillac from DealerRater.

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5.0

I recently purchased a cadillac from Kelly Cadillac.

I recently purchased a cadillac from Kelly Cadillac. I’ve purchased a lot of cars over the years but I have to say that this was my best ever experience. Uzma Shafqat was great. She was always ready to answer my questions and to make sure things went smoothly.

5.0

I recently purchased a cadillac from Kelly Cadillac.

I recently purchased a cadillac from Kelly Cadillac. I’ve purchased a lot of cars over the years but I have to say that this was my best ever experience. Uzma Shafqat was great. She was always ready to answer my questions and to make sure things went smoothly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

We have bought many cars over the years and Kelly

We have bought many cars over the years and Kelly Cadillac was by far our best buying experience. Kim Cerny, our salesperson, could not have been nicer. We live a good distance from the dealership so most of our communication was by email and text. Kim responded to all our questions and requests promptly and provided a complete price breakdown of all the cost associated with our purchase so there would be no surprises at the dealership. Glenn Davis in the finance office was also a pleasure to work with and clearly explained each document that we had to sign. When we arrived at the dealership to pick up our new car, we were greeted immediately like we were a member of the family. Even the owner, Geoff Kelly, introduced himself and thanked us for our purchase. The entire staff at Kelly Cadillac was professional and friendly. We're very happy with our new Cadillac and the entire purchase experience exceeded our expectations. We can highly recommend Kim Cerny and Kelly Cadillac.

5.0

We have bought many cars over the years and Kelly

We have bought many cars over the years and Kelly Cadillac was by far our best buying experience. Kim Cerny, our salesperson, could not have been nicer. We live a good distance from the dealership so most of our communication was by email and text. Kim responded to all our questions and requests promptly and provided a complete price breakdown of all the cost associated with our purchase so there would be no surprises at the dealership. Glenn Davis in the finance office was also a pleasure to work with and clearly explained each document that we had to sign. When we arrived at the dealership to pick up our new car, we were greeted immediately like we were a member of the family. Even the owner, Geoff Kelly, introduced himself and thanked us for our purchase. The entire staff at Kelly Cadillac was professional and friendly. We're very happy with our new Cadillac and the entire purchase experience exceeded our expectations. We can highly recommend Kim Cerny and Kelly Cadillac.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

I recently purchased my third Cadillac, and the reason I

I recently purchased my third Cadillac, and the reason I go back to Kelly Cadillac is to work with Uzma Shafqat! She is a top-notch Sales Representative. Uzma listens, keeps in touch, isn't pushy, and takes the time to work with you BEFORE AND AFTER the sale! She has met with me (post-sale) several times to help me understand the new technology of the car...what an amazing help! I can't thank her enough. I recommend working with her highly!!

5.0

I recently purchased my third Cadillac, and the reason I

I recently purchased my third Cadillac, and the reason I go back to Kelly Cadillac is to work with Uzma Shafqat! She is a top-notch Sales Representative. Uzma listens, keeps in touch, isn't pushy, and takes the time to work with you BEFORE AND AFTER the sale! She has met with me (post-sale) several times to help me understand the new technology of the car...what an amazing help! I can't thank her enough. I recommend working with her highly!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you very much for your continued business. We appreciate you and look forward to taking great care of your new Cadillac!! Lastly, thank you for taking the time to fill out a Dealer Rater Review. Have a fantastic day! Sincerely, Kelley and Geoff Kelly

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5.0

Dealership Experience

My wife and I have purchased more than 4 Cadillacs over the years and have always been impressed with the whole staffs courtesy, knowledge and genuine friendliness from Mr. Kelly on down. It's also very easy to make a deal, when you have done your homework, and find that your figures almost exactly match those of the dealership. They are extremely fair in their trade-in allowances right off the bat. Just a pleasure to do business with. A special thanks goes to Uzma (our sales lady) who patiently takes us through the steps from selecting the model and equipment, to setting up the numerous personal items on delivery. Always a pleasure to see the folks when the car is brought in for routine service. Overall a fine dealership!!

5.0

Dealership Experience

My wife and I have purchased more than 4 Cadillacs over the years and have always been impressed with the whole staffs courtesy, knowledge and genuine friendliness from Mr. Kelly on down. It's also very easy to make a deal, when you have done your homework, and find that your figures almost exactly match those of the dealership. They are extremely fair in their trade-in allowances right off the bat. Just a pleasure to do business with. A special thanks goes to Uzma (our sales lady) who patiently takes us through the steps from selecting the model and equipment, to setting up the numerous personal items on delivery. Always a pleasure to see the folks when the car is brought in for routine service. Overall a fine dealership!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello there! Thank you so very much for your continued business. It is customers like you two that make what we do so much fun. Thank you for taking the time to fill out a 5 Star Dealer Rater. We will make sure Uzma hears about your kind words. Have a great weekend. Sincerely, Kelley and Geoff

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5.0

I have dealt with this dealership since 2013 and they are

I have dealt with this dealership since 2013 and they are wonderful. Excellent service department and the sales person is wonderful

5.0

I have dealt with this dealership since 2013 and they are

I have dealt with this dealership since 2013 and they are wonderful. Excellent service department and the sales person is wonderful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you very much for your continued business. It is customers like you that make what we do so much fun! We will make sure Uzma hears about this 5 Star Review. Have a great day! Sincerely, Kelley and Geoff Kelly

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5.0

Uzma is the perfect salesperson.

Uzma is the perfect salesperson. Very knowledgeable about my new xt4 and is very wonderful in helping me to understand all the technology.

5.0

Uzma is the perfect salesperson.

Uzma is the perfect salesperson. Very knowledgeable about my new xt4 and is very wonderful in helping me to understand all the technology.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you very much for your continued business. It is customers like you that make what we do so much fun! We will make sure Uzma hears about this 5 Star Review. We will take great care of your XT4!! Have a great day! Sincerely, Kelley and Geoff Kelly

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5.0

Sales person was very helpful and courteous.

Sales person was very helpful and courteous.The dealership is very clean and inviting.They are very helpful in answering questions

5.0

Sales person was very helpful and courteous.

Sales person was very helpful and courteous.The dealership is very clean and inviting.They are very helpful in answering questions

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Hazel, Thank you so much for your business. We REALLY appreciate the time you took to fill out the Dealer Rater review and the 5 Stars! We hope you are enjoying your new Cadillac, we will take very good care of it! Have a nice day. Sincerely, Kelley and Geoff Kelly

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5.0

Uzma was awesome.

Uzma was awesome. She was super helpful and friendly. In fact everyone at Kelly made our experience great! I would most definitely recommend the team at Kelly to my family and friends. We love our purchase!

5.0

Uzma was awesome.

Uzma was awesome. She was super helpful and friendly. In fact everyone at Kelly made our experience great! I would most definitely recommend the team at Kelly to my family and friends. We love our purchase!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello! Thank you very much for your business. We hope you are enjoying your Cadillac!! We appreciate you taking the time to fill out a 5 Star Dealer Rater for us. We will share you kind words with Uzma. Have a great weekend. Sincerely, Kelley and Geoff Kelly

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5.0

I just purchased my third vehicle from Kelly Cadillac.

I just purchased my third vehicle from Kelly Cadillac. This is the second vehicle from salesperson Uzma Shafqat. I can't say enough about the personal service I have received over the years. It keeps me coming back. Even after the sale Uzma keeps in touch and always stops by to say hello when I come for routine service. The entire staff of this dealership is exceptional. If you are looking for a Cadillac this is the place you want to be.

5.0

I just purchased my third vehicle from Kelly Cadillac.

I just purchased my third vehicle from Kelly Cadillac. This is the second vehicle from salesperson Uzma Shafqat. I can't say enough about the personal service I have received over the years. It keeps me coming back. Even after the sale Uzma keeps in touch and always stops by to say hello when I come for routine service. The entire staff of this dealership is exceptional. If you are looking for a Cadillac this is the place you want to be.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Paula, Thank you very much for your continued business. We appreciate the 5 Star Dealer Rater Review. Geoff and I will make sure Uzma and the team hear about your kind review. We look forward to taking care of your new XT5. Have a great day ~ you made ours! Sincerely, Kelley and Geoff Kelly

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5.0

Uzma was recommended to us by our friends.

Uzma was recommended to us by our friends. She was knowledgeable and thoughtful. She kept us informed and called us when the car that we wanted was available. Top notch sales associate in this area! I highly recommend Uzma to call when you are looking for that special Cadillac! The owners know how to treat their customers in order to close the deal. They appreciate your business. This was the best car buying experience I have ever had. Jennifer Smith

5.0

Uzma was recommended to us by our friends.

Uzma was recommended to us by our friends. She was knowledgeable and thoughtful. She kept us informed and called us when the car that we wanted was available. Top notch sales associate in this area! I highly recommend Uzma to call when you are looking for that special Cadillac! The owners know how to treat their customers in order to close the deal. They appreciate your business. This was the best car buying experience I have ever had. Jennifer Smith

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Jennifer, Thank you very much for your business. We hope you are enjoying your XT4. It is such a beautiful color! We will make sure Uzma hears about your 5 Star Dealer Rater Review! Thank you again and have a great day. Sincerely, Kelley and Geoff Kelly

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