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Stinnett Chevrolet Buick Chrysler Jeep Dodge RAM

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (30 reviews)
Visit Stinnett Chevrolet Buick Chrysler Jeep Dodge RAM
Sales hours: 8:00am to 7:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 8:00am–7:00pm 7:30am–5:30pm
Tuesday 8:00am–7:00pm 7:30am–5:30pm
Wednesday 8:00am–7:00pm 7:30am–5:30pm
Thursday 8:00am–7:00pm 7:30am–5:30pm
Friday 8:00am–7:00pm 7:30am–5:30pm
Saturday 8:00am–5:00pm 7:30am–2:00pm
Sunday Closed Closed

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New (888) 480-3416 (888) 480-3416
Used (888) 531-8235 (888) 531-8235
Service (888) 552-8231 (888) 552-8231

Inventory

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Incentives

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About our dealership

This seller has been on Cars.com since July 2017.
We are a full service Chevrolet Buick Pontiac Chrysler Dodge Jeep dealership serving Newport Knoxville Asheville Kingsport Greeneville Gatlinburg Pigeon Forge Sevierville Johnson City Bristol Morristown Dandridge White Pine Jefferson City Seymour Alcoa Maryville Waynesville Marshall Canton and surrounding areas in East Tennessee and Western North Carolina. We look forward to the opportunity to assist in your next new or preowned car truck or SUV purchase.
50+ years in business growing our family of loyal customers that we like to call our friends.

Service center

Phone number (888) 552-8231

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
7:30am–2:00pm
Sunday
Closed

Meet our employees

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (30 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Stinnett Chevrolet Buick Chrysler Jeep Dodge RAM from DealerRater.

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I don?

I don?t feel I was shown enough appreciation for buying a vehicle from you, sending another individual out to buy a vehicle from you and for being a local service customer for 2 years. I was supposed to get an extraordinary deal or free deal on my first oil change when due but instead I was charged $85. When I questioned the price I was told that I ?was lucky because they?re usually $110 or more?. Really?! Absolutely not feeling the love at all.

I don?

I don?t feel I was shown enough appreciation for buying a vehicle from you, sending another individual out to buy a vehicle from you and for being a local service customer for 2 years. I was supposed to get an extraordinary deal or free deal on my first oil change when due but instead I was charged $85. When I questioned the price I was told that I ?was lucky because they?re usually $110 or more?. Really?! Absolutely not feeling the love at all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Shane Farley was wonderful!

Shane Farley was wonderful!! I recommend him at Stinnets in Newport if you are shopping for a new car! He was patient with us and let us take our time looking and didn?t force us into a vehicle we wasn?t sure about.

Shane Farley was wonderful!

Shane Farley was wonderful!! I recommend him at Stinnets in Newport if you are shopping for a new car! He was patient with us and let us take our time looking and didn?t force us into a vehicle we wasn?t sure about.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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They are a good dealership and talk to me when I call

They are a good dealership and talk to me when I call them or if it’s late they call me back the next day. The only problem is they will not move on the price of the Vivid Orange Metallic Camaro. My 2019 Colorado ZR2 is a low mileage (15,679) which is loaded and 100% of the miles are highway miles with superior maintenance and records! Please work with me and let’s make this trade possible! Thank You

They are a good dealership and talk to me when I call

They are a good dealership and talk to me when I call them or if it’s late they call me back the next day. The only problem is they will not move on the price of the Vivid Orange Metallic Camaro. My 2019 Colorado ZR2 is a low mileage (15,679) which is loaded and 100% of the miles are highway miles with superior maintenance and records! Please work with me and let’s make this trade possible! Thank You

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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awesome team, salesman sales manager

I'm a pretty picky buyer.. These guys got five stars... Never done that before... Scott my divine process Straight... Stress free.. Salesman josh worked up the deal.. Everything went smooth.. Well worth the drive from knoxville .. I drove past three other jeep dodge dealerships to get there... I've already recommended them 1 other person... They will put you in it..

awesome team, salesman sales manager

I'm a pretty picky buyer.. These guys got five stars... Never done that before... Scott my divine process Straight... Stress free.. Salesman josh worked up the deal.. Everything went smooth.. Well worth the drive from knoxville .. I drove past three other jeep dodge dealerships to get there... I've already recommended them 1 other person... They will put you in it..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Bought A New 2022 Chevy Silverado, Looked Under It At

Bought A New 2022 Chevy Silverado, Looked Under It At Home. Heavy Amounts Of Rust & Corrosion. Called Dealer 10 Days After Having It. They Don’t Care. They Say Take It Up With GM. When I Call The Dealer They Hang Up On Me… I Don’t Want A Rust Bucket Truck. I Didn’t Give Over $60K To Have Rust On It.

Bought A New 2022 Chevy Silverado, Looked Under It At

Bought A New 2022 Chevy Silverado, Looked Under It At Home. Heavy Amounts Of Rust & Corrosion. Called Dealer 10 Days After Having It. They Don’t Care. They Say Take It Up With GM. When I Call The Dealer They Hang Up On Me… I Don’t Want A Rust Bucket Truck. I Didn’t Give Over $60K To Have Rust On It.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

We acknowledge your review and are currently looking into the events you’ve detailed.

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Brand New Truck Loaded With Heavy Rust

Buyer Be Aware Of This Dealer!! Bought A Supposedly Brand New Truck, After One Week Of Having The Truck, I Looked Under The Truck And Seen Heavy Amounts Of Rust All Over…. Frame, Brake Lines, Transmission Pan, Everything Under Truck Has Corrosion And Rust. Looks Like Truck Has Been In Salt Water Or Snow, That’s How Bad The Rust Is. I Talk To Scott And Mark About This Problem. They Said For Me To Take It Up With Chevrolet. I Asked Them For A Refund Or Another Truck And They Hang Up On Me. Will Not Give Me Right Time Of Day. They Are Crooks. 2022 Chevy Silverado RST Rally Edition, How Can This Be Brand New With Full Of Rust… READ ALL REVIEWS, They Wouldn’t Put It On Lift To Look Under It. They Are Liars, Thief’s, Crooks, They Will Pull The Wool Over Your Eyes. I Got xxxxed By Them!

Brand New Truck Loaded With Heavy Rust

Buyer Be Aware Of This Dealer!! Bought A Supposedly Brand New Truck, After One Week Of Having The Truck, I Looked Under The Truck And Seen Heavy Amounts Of Rust All Over…. Frame, Brake Lines, Transmission Pan, Everything Under Truck Has Corrosion And Rust. Looks Like Truck Has Been In Salt Water Or Snow, That’s How Bad The Rust Is. I Talk To Scott And Mark About This Problem. They Said For Me To Take It Up With Chevrolet. I Asked Them For A Refund Or Another Truck And They Hang Up On Me. Will Not Give Me Right Time Of Day. They Are Crooks. 2022 Chevy Silverado RST Rally Edition, How Can This Be Brand New With Full Of Rust… READ ALL REVIEWS, They Wouldn’t Put It On Lift To Look Under It. They Are Liars, Thief’s, Crooks, They Will Pull The Wool Over Your Eyes. I Got xxxxed By Them!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Top shelf dealership

I have bought several vehicles from Stinnett over the last several years. Josh Young and Scott Jackson are the best in the business. I?ll definitely use them for any future purchases.

Top shelf dealership

I have bought several vehicles from Stinnett over the last several years. Josh Young and Scott Jackson are the best in the business. I?ll definitely use them for any future purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Stinnett Chevrolet Buick Inc. Team

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I never heard if the vehicle that I asked about was

I never heard if the vehicle that I asked about was available. The sales agent sent an email that he would check on the availability when he returned to his desk.

I never heard if the vehicle that I asked about was

I never heard if the vehicle that I asked about was available. The sales agent sent an email that he would check on the availability when he returned to his desk.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.
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Lies Have Consequences

I am Glenn lord a Great Grandfather and along with my wife Jean we are both cancer and covid survivors. We recently took a short vacation to get away from our former worries and ended up with even more stressed and needlessly stranded in Newport Tennessee due to a car dealers deception. Our truck camper wouldn't start so we called around and was told by Stinnett Auto Group that if we could have it towed there by five o'clock they could service it around noon the next day. We had the truck towed, rented a car and checked into a motel near by. The next day came and our truck sat untouched. We were then told by Stinnett it would be serviced the next morning. Morning came and went and still our truck sat. It was obvious we were being lied to and with building expenses and obviously being lied to we had to do something. Not knowing if we were going to be in continuous limbo and eventually taken by an unscrupulous car dealer we decided to go home rather than adding to our growing expenses we couldn't afford. All this for what I understand from talking to another dealer would most likely have been a one hour replacement of the key module. It is easy to understand why Stinnett Car Group has an F rating with the Better Business Bureau but not to understand their deception that has caused us so much unneeded stress. Now our unserviced truck is in Newport Tennessee and we are in Hosford Florida still not knowing what to do about our truck. Our expenses are not building but our stress is still there.

Lies Have Consequences

I am Glenn lord a Great Grandfather and along with my wife Jean we are both cancer and covid survivors. We recently took a short vacation to get away from our former worries and ended up with even more stressed and needlessly stranded in Newport Tennessee due to a car dealers deception. Our truck camper wouldn't start so we called around and was told by Stinnett Auto Group that if we could have it towed there by five o'clock they could service it around noon the next day. We had the truck towed, rented a car and checked into a motel near by. The next day came and our truck sat untouched. We were then told by Stinnett it would be serviced the next morning. Morning came and went and still our truck sat. It was obvious we were being lied to and with building expenses and obviously being lied to we had to do something. Not knowing if we were going to be in continuous limbo and eventually taken by an unscrupulous car dealer we decided to go home rather than adding to our growing expenses we couldn't afford. All this for what I understand from talking to another dealer would most likely have been a one hour replacement of the key module. It is easy to understand why Stinnett Car Group has an F rating with the Better Business Bureau but not to understand their deception that has caused us so much unneeded stress. Now our unserviced truck is in Newport Tennessee and we are in Hosford Florida still not knowing what to do about our truck. Our expenses are not building but our stress is still there.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Never received a call or an email mail nouthing.

Never received a call or an email mail nouthing.very disappointing and unprofessional will not do business with them.

Never received a call or an email mail nouthing.

Never received a call or an email mail nouthing.very disappointing and unprofessional will not do business with them.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
3 people out of 3 found this review helpful.
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