Suski Chevrolet Buick

4.3 out of 5 4.3

Reviews

4.3 out of 5 4.3
26 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    May 23, 2019

    They were very prompt with their service. The waiting area is very congenial.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you!

  • 5.0 out of 5
    April 2, 2019

    Outstanding place to buy a new car. They dot every "I" and cross every "T" leaving nothing for the buyer to do but drive away in a new vehicle. A great... place to do business. Many other business could learn about excellent customer service if they spent a little time learning what the folks at Suski Chevrolet do for their customers.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service... or another vehicle! Thank you and we hope you love your new vehicle.

  • May 20, 2015

    Jason Wendling and Troy (don't have last name) were absolutely awesome. The whole experience was great. I have been buying cars for a lot of years (33... vehicles) and this was by far the best experience. They dealt with me in a very courteous manner and met most of my demands like professionals. They even pulled a vehicle from another dealership to get me exactly what I needed. When the vehicle arrived from the other dealership, there were 2 small dents on the passenger door. Jason was very apologetic and told me this isn't the way they do business. Jason and Troy both worked with me, got their dent/scratch guy on it the following week and even let me take a loner while my Camaro was being taken care of. My daughter turns 16 in the not too distant future and I will be buying from here. From this point forward Suski has me sold. KEEP UP THE GREAT WORK GUYS!!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much.

  • 2.0 out of 5
    March 30, 2019

    Unfortunately had yet another sub-par experience. Vehicle issue was not resolved and was asked to come pick the vehicle up and if the issue re-occurred... to bring it back.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    I am so sorry about this. I will ask our service manager to look into this.

  • 1.0 out of 5
    February 27, 2019

    paid for one thing, had to bring it back cause was Not fixed, then paid over 200 for the next trip so thats over 300 total, and it Still has the same problem!... was offered another shot, but xxxx, cant afford much more for nothing but "look,see" am taking it somewhere else

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    I am very sorry for this. I have given this information to our service manager.

  • 1.0 out of 5
    February 19, 2019

    So you sold me a Chevy Tahoe at the end of 2017 with the Suski Bucks inventive. I called today to get an oil change and inquired about using said Suski... Bucks. I was told that program is no longer as an apparent email went out stating it would end at the end of last year and customers had till end of year to use any balance? Never received an email (pretty poor way to communicate something like that). So when I asked why you are just pulling monies that where contractually given to me at the purchase of a vehicle, was told the fine print says it can be pulled at any time. Pretty upset by this and the way it was handled and communicated. Will NEVER purchase from you again and will certainly be spreading the word of how awful your business model is.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We are sorry the Auto Cash, unfortunately expired on 12/31 and we did let everyone know ahead of time via numerous emails and postings around the deal...ership. GM came out with a New Rewards program that began after this point. We?d love to get you signed up for this program so you can start earning your rewards but do apologize for any miscommunication from us prior. Please let us know if we can further assist you in anyway, thank you for your time. Sincerely, Suski Chevrolet

  • 5.0 out of 5
    January 9, 2019

    It was handled quickly and the folks I dealt with were very friendly. The facility I waited in was very nice.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We want all our clients to have a comfortable and stress-free experience with us!

  • 5.0 out of 5
    December 27, 2018

    Excellent service department, friendly and welcoming staff, superior auto detailing and collision repair, and snacks while waiting for service.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to o...ur guests. Please come see us for any future needs.

  • 5.0 out of 5
    December 24, 2018

    I really enjoy how the staff at Suski's treats me. I always ask for Tina when I have to go in for service on my Equinox, if she doesn't already know the... answer, she'll find out! I was just in for a routine oil change, & once again was treated like I was buying a new fleet of cars!! From the sales dept. to the service dept. you are treated like you are their absolute favorite customer! I first went to Suski's when Bill Moore, who worked at another dealership, switched to Suski's, & he immediately found the perfect Impala for me! When I went to see him again a few years later, he had me test drive an Equinox, he thought I'd enjoy it...I did, & still have it!! As long as Suski's has such an awesome staff, I will never even consider a different dealership!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much!

  • 5.0 out of 5
    December 12, 2018

    In for oil change and tire rotation. Great service and customer lounge, Good coffee and roll - thanks

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We're glad everything was completed quickly and to your satisfaction! We look forward to seeing you again.

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