Classic Buick GMC Painesville

5.0
(36 reviews)
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 1:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–1:00pm
Sunday Closed Closed

Reviews

5.0
(36 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Car lease

Marty Budd and Chuck Buchner are the best. I was stressed and nervous having to do this almost on my own and they helped through the car turn in, and a new lease. So professional. Known them both for years and they never let me down. They have helped my daughter and granddaughter.

5.0

Car lease

Marty Budd and Chuck Buchner are the best. I was stressed and nervous having to do this almost on my own and they helped through the car turn in, and a new lease. So professional. Known them both for years and they never let me down. They have helped my daughter and granddaughter.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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5.0

Classic Buick GMC - Painesville

Great overall experience. I would recommend Adrian, Mike and their team.

5.0

Classic Buick GMC - Painesville

Great overall experience. I would recommend Adrian, Mike and their team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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5.0

New Sierra

Awesome job and awesome experience. Thank you to Melissa and the team for making it so easy.

5.0

New Sierra

Awesome job and awesome experience. Thank you to Melissa and the team for making it so easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! We're looking forward to your next visit with us!

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5.0

New Envision

Outstanding service, great selection and knowledgeable staff. This is what car shopping is at it's best.

5.0

New Envision

Outstanding service, great selection and knowledgeable staff. This is what car shopping is at it's best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

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5.0

GREAT DEALER

GREAT. !!!!!!! AOK LUV C LASSIC AND EMPLOTEES. JIMBROWN JR>

5.0

GREAT DEALER

GREAT. !!!!!!! AOK LUV C LASSIC AND EMPLOTEES. JIMBROWN JR>

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!

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5.0

Repair

Tanya was great. Great customer service. I would recommend this dealer

5.0

Repair

Tanya was great. Great customer service. I would recommend this dealer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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5.0

Awesome experience

Over the weekend I went in to the dealership to look at a GMC Sierra1500. I was greeted by Jason the salesman, very pleasant and polite. Looked at the truck (which he had sitting inside waiting since it was snowing) test drove and was everything I was looking for. Sat down and asked questions which he answered with no hesitation. Jason was not pushy at ALL!! Was very helpful during the entire process, actually went above and beyond. I HIGHLY recommend this dealership. They have a customer for life from my wife and I.

5.0

Awesome experience

Over the weekend I went in to the dealership to look at a GMC Sierra1500. I was greeted by Jason the salesman, very pleasant and polite. Looked at the truck (which he had sitting inside waiting since it was snowing) test drove and was everything I was looking for. Sat down and asked questions which he answered with no hesitation. Jason was not pushy at ALL!! Was very helpful during the entire process, actually went above and beyond. I HIGHLY recommend this dealership. They have a customer for life from my wife and I.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Classic Buick GMC!

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5.0

service

the appt was at another dealer, do the dealership I bought the vehicle was booked, but they could not find a record of the purchase for oil changes that was bought at the time I leased my vehicle. Drove to the dealership where I purchases the vehicle & they worked me in and verified that the information was in the computer for any dealer to review. Highly recommend the dealership.

5.0

service

the appt was at another dealer, do the dealership I bought the vehicle was booked, but they could not find a record of the purchase for oil changes that was bought at the time I leased my vehicle. Drove to the dealership where I purchases the vehicle & they worked me in and verified that the information was in the computer for any dealer to review. Highly recommend the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi there, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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5.0

Great!

Fast, smooth and great experience. Went over all the features, set up my phone. Love my new Encore.

5.0

Great!

Fast, smooth and great experience. Went over all the features, set up my phone. Love my new Encore.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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1.0

Terrible!!!!

Would not recommend. Service manager not helpful. Tim is very rude. Had my car in there twice for the same problem still not fixed correctly. My husband a message for service manager never returned his call.

1.0

Terrible!!!!

Would not recommend. Service manager not helpful. Tim is very rude. Had my car in there twice for the same problem still not fixed correctly. My husband a message for service manager never returned his call.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, we regret to hear that your experience with us was not a more positive one. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (440) 639-4500. We look forward to hearing from you.

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See all 36 reviews