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Classic Buick GMC Painesville

(46 reviews)
Visit Classic Buick GMC Painesville
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–1:00pm
Sunday Closed Closed

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New (866) 929-9016 (866) 929-9016
Used (877) 575-2661 (877) 575-2661
Service (888) 222-1304 (888) 222-1304

Inventory

See all 309 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2024.
Thank you for choosing Classic Buick GMC in Painesville Ohio. We are a new and used car and truck dealership serving Buick and GMC drivers of Cleveland Lake County and the surrounding areas. Conveniently accessible from I-90 and Highway 2 we are just east of Mentor approximately thirty minutes from Cleveland. Use our hours and directions page to see how easy it is to get to Classic Buick GMC at 1700 Mentor Avenue in Painesville Ohio.
At Classic It's All Right Here

Service center

Phone number (888) 222-1304

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–1:00pm
Sunday
Closed

Meet our employees

Reviews

(46 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Classic Buick GMC Painesville from DealerRater.

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Very welcoming, l thought it was wonderfullw they great

Very welcoming, l thought it was wonderfullw they great you Warm atmosphere BRENDAN DURR was my salesman and most definitely I will recommend him to my friends family ALSO Adrian is some great personality people person

Very welcoming, l thought it was wonderfullw they great

Very welcoming, l thought it was wonderfullw they great you Warm atmosphere BRENDAN DURR was my salesman and most definitely I will recommend him to my friends family ALSO Adrian is some great personality people person

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Very friendly and great service!

Very friendly and great service! I enjoyed my experience with Classic Buick and GMC! I feel they helped me with my decision for future purchases with Classic. I’m for sure a repeat buyer!

Very friendly and great service!

Very friendly and great service! I enjoyed my experience with Classic Buick and GMC! I feel they helped me with my decision for future purchases with Classic. I’m for sure a repeat buyer!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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On my 4th lease, very happy with Dealership, Salesmen are

On my 4th lease, very happy with Dealership, Salesmen are very knowledgeable with vehicles and customer needs. Very friendly staff and excellent service department

On my 4th lease, very happy with Dealership, Salesmen are

On my 4th lease, very happy with Dealership, Salesmen are very knowledgeable with vehicles and customer needs. Very friendly staff and excellent service department

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Melissa helped me with the steps of purchasing a used car

Melissa helped me with the steps of purchasing a used car from Classic Buick GMC. She was extremely helpful and knowledgeable about the vehicle. Melissa made the purchase easy and painless.

Melissa helped me with the steps of purchasing a used car

Melissa helped me with the steps of purchasing a used car from Classic Buick GMC. She was extremely helpful and knowledgeable about the vehicle. Melissa made the purchase easy and painless.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Melissa helped me find a vehicle that was perfect for me

Melissa helped me find a vehicle that was perfect for me and my budget. Was in and out of the dealership in no time.

Melissa helped me find a vehicle that was perfect for me

Melissa helped me find a vehicle that was perfect for me and my budget. Was in and out of the dealership in no time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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The dealership is pristine and inviting.

The dealership is pristine and inviting. Every department is well run. 10/10 would absolutely recommend.

The dealership is pristine and inviting.

The dealership is pristine and inviting. Every department is well run. 10/10 would absolutely recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Great experience with the Dealership.

Great experience with the Dealership. Our Sales person, Brendan, was a pleasure to work with. He was very informative and took the time to show me the vehicle inside and out

Great experience with the Dealership.

Great experience with the Dealership. Our Sales person, Brendan, was a pleasure to work with. He was very informative and took the time to show me the vehicle inside and out

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Brendan Durr was the most patient, knowledgeable, and

Brendan Durr was the most patient, knowledgeable, and FRIENDLY salesperson I have ever dealt with! From spending over an hour to show me available cars on the lot and even more time reviewing the features of the model I wanted on his giant screen computer, I never once felt rushed. He tracked down the exact car I wanted from another dealer and had it waiting there the very next day, One of the best things about Brendan is his ability to set up all the electronics in my new car. It would have taken me a whole day to do what he did in 30 minutes. He is really tech savvy, which is so necessary these days when a car has become a computer with 4 wheels. I cannot speak more highly of Brendan and I would HIGHLY recommend him as a salesperson for a new Buick or GMC. You will not find a smarter and more personable salesperson anywhere!

Brendan Durr was the most patient, knowledgeable, and

Brendan Durr was the most patient, knowledgeable, and FRIENDLY salesperson I have ever dealt with! From spending over an hour to show me available cars on the lot and even more time reviewing the features of the model I wanted on his giant screen computer, I never once felt rushed. He tracked down the exact car I wanted from another dealer and had it waiting there the very next day, One of the best things about Brendan is his ability to set up all the electronics in my new car. It would have taken me a whole day to do what he did in 30 minutes. He is really tech savvy, which is so necessary these days when a car has become a computer with 4 wheels. I cannot speak more highly of Brendan and I would HIGHLY recommend him as a salesperson for a new Buick or GMC. You will not find a smarter and more personable salesperson anywhere!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words about Brendan. He really does know his stuff! It's great to know that as the technology in the vehicles advances we will always have people like Brendan to teach us how to use it. We appreciate you taking the time to leave a positive review. Have a great day!

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Clean bright dealership.

Clean bright dealership. Pleasant friendly employees. Brendan was pleasant, patient and very easy to work with. Answered all our questions and explained everything very well. Listened to what I was looking for, and found an Envision I love. Would use him and/or recommend him to others.

Clean bright dealership.

Clean bright dealership. Pleasant friendly employees. Brendan was pleasant, patient and very easy to work with. Answered all our questions and explained everything very well. Listened to what I was looking for, and found an Envision I love. Would use him and/or recommend him to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review for Brendan. We are happy to hear he was able to find the perfect vehicle for you, while also being able to answer any questions you had. Have a great day!

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I came in for a 45,000 mile maintenance check up, and to

I came in for a 45,000 mile maintenance check up, and to see why my tire pressure was going up and down in my back tire and I was told that it was a leak and they couldn't fix it, I ask can it be replaced because I have a warranty that covers my tires. He told me No because it doesn't cover worn out tires and my tires are bad and I need to get new tires that cost 1,000 plus an alignment which was another $160. Long story short I didn't pay for the new tires, I went somewhere else and my tire had two nails in it and this dealership marked the spot were the nails were at in my tire and told me that bold face lie knowing the tire had nails in it. My tire was fixed, showed them my warranty and my tire was covered under it. I will let everyone know of this experience.......

I came in for a 45,000 mile maintenance check up, and to

I came in for a 45,000 mile maintenance check up, and to see why my tire pressure was going up and down in my back tire and I was told that it was a leak and they couldn't fix it, I ask can it be replaced because I have a warranty that covers my tires. He told me No because it doesn't cover worn out tires and my tires are bad and I need to get new tires that cost 1,000 plus an alignment which was another $160. Long story short I didn't pay for the new tires, I went somewhere else and my tire had two nails in it and this dealership marked the spot were the nails were at in my tire and told me that bold face lie knowing the tire had nails in it. My tire was fixed, showed them my warranty and my tire was covered under it. I will let everyone know of this experience.......

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Riashiah, we regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call us at (440) 639-4500 so we can work towards a solution. Thank you and have a great day.

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