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Shepherd's Chevrolet GMC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (34 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (34 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Shepherd's Chevrolet GMC from DealerRater.

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I purchased remotely, 600 miles away, and working with Gavin made it very easy. Other than a hiccup with the shipper, everything worked out fine.

I purchased remotely, 600 miles away, and working with Gavin made it very easy. Other than a hiccup with the shipper, everything worked out fine.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Randall, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

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Everything is always top notch friendly people and service is very good. Highly recommend these folks to find a good vehicle and reliable service also.

Everything is always top notch friendly people and service is very good. Highly recommend these folks to find a good vehicle and reliable service also.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

William, thank you for your kind words and this wonderful review! Thanks again for the recommendation, and have an amazing day!

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Shepards has a great service department. Very professional, good response time, and easy to work with. i would recommend taking your car there for service.

Shepards has a great service department. Very professional, good response time, and easy to work with. i would recommend taking your car there for service.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

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Always super friendly and helpful staff. Found the issue and fixed it quickly, it wasn?t what we thought and expected it to be more but they did their due diligence and found the issue was simpler and cheaper then expected and as a woman I love they never take advantage.

Always super friendly and helpful staff. Found the issue and fixed it quickly, it wasn?t what we thought and expected it to be more but they did their due diligence and found the issue was simpler and cheaper then expected and as a woman I love they never take advantage.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Wendy, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

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was especially impressed with the video that I received when the service was completed. I will be transferring the service of my other Chevrolet truck to Shepherds.

was especially impressed with the video that I received when the service was completed. I will be transferring the service of my other Chevrolet truck to Shepherds.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Shawn, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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The service was done in a timely fashion and the employees were very friendly and professional.

The service was done in a timely fashion and the employees were very friendly and professional.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Gerald, We are glad we were able to provide you a comfortable and stress-free experience.

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Wonderful and great dealership!!! Gavin was a great salesman!!

Wonderful and great dealership!!! Gavin was a great salesman!!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very fast and friendly service! I would recommend this dealership to my friends and family!

Very fast and friendly service! I would recommend this dealership to my friends and family!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Happy with my service other than they said it would be washed but wasn?t ?

Happy with my service other than they said it would be washed but wasn?t ?

Rating breakdown (out of 5):
Customer service
5.0
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great team to work with. From sales to service. I would buy again.

Great team to work with. From sales to service. I would buy again.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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