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Shepherd's Chevrolet GMC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (32 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (32 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Shepherd's Chevrolet GMC from DealerRater.

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Shepards has a great service department.

Shepards has a great service department. Very professional, good response time, and easy to work with. i would recommend taking your car there for service.

Shepards has a great service department.

Shepards has a great service department. Very professional, good response time, and easy to work with. i would recommend taking your car there for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

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As always friendly service

Always super friendly and helpful staff. Found the issue and fixed it quickly, it wasn?t what we thought and expected it to be more but they did their due diligence and found the issue was simpler and cheaper then expected and as a woman I love they never take advantage.

As always friendly service

Always super friendly and helpful staff. Found the issue and fixed it quickly, it wasn?t what we thought and expected it to be more but they did their due diligence and found the issue was simpler and cheaper then expected and as a woman I love they never take advantage.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Wendy, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

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2020 Terrain Service

was especially impressed with the video that I received when the service was completed. I will be transferring the service of my other Chevrolet truck to Shepherds.

2020 Terrain Service

was especially impressed with the video that I received when the service was completed. I will be transferring the service of my other Chevrolet truck to Shepherds.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Shawn, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Truck was serviced at Shepherds dealership

The service was done in a timely fashion and the employees were very friendly and professional.

Truck was serviced at Shepherds dealership

The service was done in a timely fashion and the employees were very friendly and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Gerald, We are glad we were able to provide you a comfortable and stress-free experience.

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Buying a new car

Wonderful and great dealership!!! Gavin was a great salesman!!

Buying a new car

Wonderful and great dealership!!! Gavin was a great salesman!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Car service

Very fast and friendly service! I would recommend this dealership to my friends and family!

Car service

Very fast and friendly service! I would recommend this dealership to my friends and family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service

Happy with my service other than they said it would be washed but wasn?t ?

Service

Happy with my service other than they said it would be washed but wasn?t ?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Fred Farhoumand

Great team to work with. From sales to service. I would buy again.

Fred Farhoumand

Great team to work with. From sales to service. I would buy again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Good service

I had an oil change and tire rotation done on my Buick Encore. The work was done in a timely manner. Everyone was courteous and respectful. I asked that the service department check a tire that had a slow leak. They replaced a valve stem. So far all the tires are holding their pressure. I did notice the pressures after repair were similar in all the tires, 35 psi, except one was 30. I?m not sure why this happened, but just wanted to inform the service personnel. Except for the valve stem costing too much (in my opinion), I am satisfied with the service.

Good service

I had an oil change and tire rotation done on my Buick Encore. The work was done in a timely manner. Everyone was courteous and respectful. I asked that the service department check a tire that had a slow leak. They replaced a valve stem. So far all the tires are holding their pressure. I did notice the pressures after repair were similar in all the tires, 35 psi, except one was 30. I?m not sure why this happened, but just wanted to inform the service personnel. Except for the valve stem costing too much (in my opinion), I am satisfied with the service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Erica Dekko

Shepherd's has a Fast and Reliable Service Dept. with friendly and competent employees!

Erica Dekko

Shepherd's has a Fast and Reliable Service Dept. with friendly and competent employees!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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