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Wayne Thomas Chevrolet

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (33 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (33 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Quick and easy no pressure experience.

Quick and easy no pressure experience. Got the vehicle we were looking for with what we wanted on it.

Quick and easy no pressure experience.

Quick and easy no pressure experience. Got the vehicle we were looking for with what we wanted on it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Brought vehicle in to clear up the noise in or around

Brought vehicle in to clear up the noise in or around tire, problem still exists

Brought vehicle in to clear up the noise in or around

Brought vehicle in to clear up the noise in or around tire, problem still exists

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I recently purchased a vehicle from Wayne Thomas

I recently purchased a vehicle from Wayne Thomas Chevrolet and had an exceptional experience with Salesman Mitch! He was very helpful, honest, and made the process smooth and easy. I highly recommend this dealership and Mitch to anyone looking for a great car-buying experience!

I recently purchased a vehicle from Wayne Thomas

I recently purchased a vehicle from Wayne Thomas Chevrolet and had an exceptional experience with Salesman Mitch! He was very helpful, honest, and made the process smooth and easy. I highly recommend this dealership and Mitch to anyone looking for a great car-buying experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Dealership, great sales team

Andre and Preston are the absolute best there is. If you are looking for a vehicle I highly recommend this dealership and these sales representatives. Fast friendly service, no pressure, and an overall great experience. My next purchase will be from Wayne Thomas Cadillac/Chevrolet.

Great Dealership, great sales team

Andre and Preston are the absolute best there is. If you are looking for a vehicle I highly recommend this dealership and these sales representatives. Fast friendly service, no pressure, and an overall great experience. My next purchase will be from Wayne Thomas Cadillac/Chevrolet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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SHADY DEALERSHIP IN ASHEBORO

Wayne Thomas' people lied to me about the previous damage disclosure of the 2009 HHR my wife and I bought. They even tried to make me pay for a replacement front wheel, that was visibly bent. They claimed the car had not been wrecked, but covered up the body damage, and repaint in some places. I will never buy from such a shady dealership, again!!! AND, you have my permission to notify Wayne Thomas dealership. I want people to know just how crooked they are!

SHADY DEALERSHIP IN ASHEBORO

Wayne Thomas' people lied to me about the previous damage disclosure of the 2009 HHR my wife and I bought. They even tried to make me pay for a replacement front wheel, that was visibly bent. They claimed the car had not been wrecked, but covered up the body damage, and repaint in some places. I will never buy from such a shady dealership, again!!! AND, you have my permission to notify Wayne Thomas dealership. I want people to know just how crooked they are!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome experience

The staff is super helpful and friendly. They were amazing with us when we traded our vehicle for another one. They went above and beyond especially Preston he was our salesman he's the best.

Awesome experience

The staff is super helpful and friendly. They were amazing with us when we traded our vehicle for another one. They went above and beyond especially Preston he was our salesman he's the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Preston

Me and my husband had been looking at small trucks for awhile we decided to ride to asheboro today Tyler came out and talked to us and he was very very good the guys that work there are very nice we worked out a great deal and came home with my very first brand new truck I highly. recommend thomas chevrolet great exprience

Preston

Me and my husband had been looking at small trucks for awhile we decided to ride to asheboro today Tyler came out and talked to us and he was very very good the guys that work there are very nice we worked out a great deal and came home with my very first brand new truck I highly. recommend thomas chevrolet great exprience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Terrible service experience

We recently brought our Chevrolet Uplander van to be repaired. The check engine light has been staying on. The first time we brought it to Wayne Thomas Chevrolet we were charged $474 at the end of June 2020 and the check engine light was on within a few minutes of leaving the dealership. We brought it back and, after it was supposedly fixed and we were charged an additional $420, the check engine light came on another time before I even got home. We brought it back a third time on July 15th and they had it until today, July 27, when they supposedly fixed it and my husband picked it up. Check engine light came back on within a few minutes. I was told one day last week that the price this time was going to be between $300 and $400. Today I was informed that the battery went dead while there and they went ahead and replaced the battery and then charged me for it. The price I had to pay for everything went up to $645. Altogether we have spent $1540 there for ABSOLUTELY NOTHING. In addition, the battery that they said was dead, that they replaced and charged me for the new one without telling me they were replacing it, was bought on September 5, 2019, and is a 48 month battery with a 30 month FREE replacement. I could have gotten a free battery all the way up until March 2022. They didn't even give me my old battery back. Very dishonest people and extremely bad service. Please do not go to this place for any service. Will not be going back.

Terrible service experience

We recently brought our Chevrolet Uplander van to be repaired. The check engine light has been staying on. The first time we brought it to Wayne Thomas Chevrolet we were charged $474 at the end of June 2020 and the check engine light was on within a few minutes of leaving the dealership. We brought it back and, after it was supposedly fixed and we were charged an additional $420, the check engine light came on another time before I even got home. We brought it back a third time on July 15th and they had it until today, July 27, when they supposedly fixed it and my husband picked it up. Check engine light came back on within a few minutes. I was told one day last week that the price this time was going to be between $300 and $400. Today I was informed that the battery went dead while there and they went ahead and replaced the battery and then charged me for it. The price I had to pay for everything went up to $645. Altogether we have spent $1540 there for ABSOLUTELY NOTHING. In addition, the battery that they said was dead, that they replaced and charged me for the new one without telling me they were replacing it, was bought on September 5, 2019, and is a 48 month battery with a 30 month FREE replacement. I could have gotten a free battery all the way up until March 2022. They didn't even give me my old battery back. Very dishonest people and extremely bad service. Please do not go to this place for any service. Will not be going back.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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owner

Great personel and great product!!!!! The employees are always smiling and friendly and as an added bonus they treat me like family. All of my questions are answered truthfully

owner

Great personel and great product!!!!! The employees are always smiling and friendly and as an added bonus they treat me like family. All of my questions are answered truthfully

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Rewards

Very helpful with any of you needs had problems setting up rewards and they helped fixed it

Rewards

Very helpful with any of you needs had problems setting up rewards and they helped fixed it

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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See all 33 reviews