Reviews
Write a reviewBuyer Beware
Tried to do deal on internet ask sales manager to call to go over questions when they finally called he said the deal was only good until 7 pm on 11/29/23 he called after 7pm to tell me that and on his original worksheet it stated it was good until 11/30/23 which I have therefore buyer bewarel
Buyer Beware
Tried to do deal on internet ask sales manager to call to go over questions when they finally called he said the deal was only good until 7 pm on 11/29/23 he called after 7pm to tell me that and on his original worksheet it stated it was good until 11/30/23 which I have therefore buyer bewarel
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hello P, we understand that we had a vehicle priced wrong, however, we told you that we would honor it for three days to see if you still wanted to do the deal. Evidently you didn’t, and it was $10,250 off a Silverado that we said we would honor, but only for three days after the deal was penciled. Please contact us if you would like to discuss this further. Sincerely, The Modern Chevrolet Team
F150 for a total of $330.
F150 for a total of $330.47 on 10-18-2023 at (ORDER # 71617) This company stated they shipped both of my items and gave me a tracking # with FedEx on 10-25-2023 at 1:35PM. On 10-27-2023 at approximately 12:21 PM I only received one coil spring (I ordered TWO). I have emailed modern Chevrolet three times and have called them, when I called them they transferred me to three different times to three different departments and ended up hanging up on me. It really felt like they did not want to assist me and did not care to help. This is a $330 order and so far I have only received half of the order, therefore I am wondering if this will turn out to be a theft of my funds or an incompetence within this company. I will update if and when the company responds. Do NOT BUY parts or services from here. Go somewhere else.
F150 for a total of $330.
F150 for a total of $330.47 on 10-18-2023 at (ORDER # 71617) This company stated they shipped both of my items and gave me a tracking # with FedEx on 10-25-2023 at 1:35PM. On 10-27-2023 at approximately 12:21 PM I only received one coil spring (I ordered TWO). I have emailed modern Chevrolet three times and have called them, when I called them they transferred me to three different times to three different departments and ended up hanging up on me. It really felt like they did not want to assist me and did not care to help. This is a $330 order and so far I have only received half of the order, therefore I am wondering if this will turn out to be a theft of my funds or an incompetence within this company. I will update if and when the company responds. Do NOT BUY parts or services from here. Go somewhere else.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We acknowledge your review and are currently looking into the events you’ve detailed.
Shout out to the team at Modern Chevrolet in
Shout out to the team at Modern Chevrolet in Winston-Salem, NC! Everyone was very helpful, patient, and quick to reply to questions. (I corresponded via emails and texts for 2 - 3 days before finalizing.) Logan Campbell, Sales Associate, was very kind and very helpful. He delivered my new SUV to me and went over all information and features before leaving me to enjoy my new ride. Andre Joyner in the finance department was very helpful and took the time to explain everything in detail and was a pleasure to work with. Thank you, everyone! I am really enjoying my new 2023 Chevy Trailblazer RS.
Shout out to the team at Modern Chevrolet in
Shout out to the team at Modern Chevrolet in Winston-Salem, NC! Everyone was very helpful, patient, and quick to reply to questions. (I corresponded via emails and texts for 2 - 3 days before finalizing.) Logan Campbell, Sales Associate, was very kind and very helpful. He delivered my new SUV to me and went over all information and features before leaving me to enjoy my new ride. Andre Joyner in the finance department was very helpful and took the time to explain everything in detail and was a pleasure to work with. Thank you, everyone! I am really enjoying my new 2023 Chevy Trailblazer RS.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review of our sales team. We're glad to hear that you had a positive experience with us and look forward to seeing you again soon! Sincerely, The Modern Chevrolet Team
The best sales experience I’ve ever had purchasing a car.
The best sales experience I’ve ever had purchasing a car. They are reasonable and worth the drive. They do what they say. I worked with Ryan B. At Modern. I’m a happy, Sold on Modern customer
The best sales experience I’ve ever had purchasing a car.
The best sales experience I’ve ever had purchasing a car. They are reasonable and worth the drive. They do what they say. I worked with Ryan B. At Modern. I’m a happy, Sold on Modern customer
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to travel to see Ryan and our team. We appreciate the kind and sincere comments as well as the recommendation. We will be there for you for many years to come. Enjoy your new car! Sincerely, The Modern Chevrolet Team
Disappointed in the service department.
Disappointed in the service department. It seems they made a simple misfire into an expensive major repair that was total overkill. Vehicle has 52k miles .
Disappointed in the service department.
Disappointed in the service department. It seems they made a simple misfire into an expensive major repair that was total overkill. Vehicle has 52k miles .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
2024 2500hd purchase
Griffin Hawley turned a dreaded task into an enjoyable experience. He was very knowledgeable and helpful throughout the entire process.
2024 2500hd purchase
Griffin Hawley turned a dreaded task into an enjoyable experience. He was very knowledgeable and helpful throughout the entire process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Griffin and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Sincerely, The Modern Chevrolet Team
Stolen Battery
I took my car to Chevrolet on University I purchased a battery on 7/28 and installed it contacted them on 7/31 to inform of the new battery they went got my keys out the car seen I had a new battery. On 8/17 I received a message saying my battery is no longer there but they had the only key and the door was locked but nobody knows what happened to my brand new battery and this is after being told every week that they will look at my car next week do not trust this place
Stolen Battery
I took my car to Chevrolet on University I purchased a battery on 7/28 and installed it contacted them on 7/31 to inform of the new battery they went got my keys out the car seen I had a new battery. On 8/17 I received a message saying my battery is no longer there but they had the only key and the door was locked but nobody knows what happened to my brand new battery and this is after being told every week that they will look at my car next week do not trust this place
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are concerned about this issue and committed to promptly resolving it. Please contact us directly as soon as you can and we can work on a resolution together. Sincerely, The Modern Chevrolet Team
QUALITY SERVICE
CORY WAS VERY FRIENDLY AND PROFESSIONAL AND KNOWLEDGEABLE ABOUT THE SERVICE THAT I NEEDED.
QUALITY SERVICE
CORY WAS VERY FRIENDLY AND PROFESSIONAL AND KNOWLEDGEABLE ABOUT THE SERVICE THAT I NEEDED.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Modern Chevrolet Team
The Best!
I?m treated with respect and dignity! Customer service here is fantastic. These guys are good. Trust what I say!! The know how to conduct business!!
The Best!
I?m treated with respect and dignity! Customer service here is fantastic. These guys are good. Trust what I say!! The know how to conduct business!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Elton, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, The Modern Chevrolet Team
Mr Maltba
David Good was awesome. He is friendly, knowledgeable, and professional. I also trust the advice he gives me.
Mr Maltba
David Good was awesome. He is friendly, knowledgeable, and professional. I also trust the advice he gives me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that David does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Modern Chevrolet Team
