Modern Chevrolet

Very disappointed, lied to, belittled, rushing, total rip off. Finance guy was so RUDE, hateful and belittling would not recommend. Most horrible experience at a dealership we have ever experience. Tried to sell us a 2019 traverse that had glass in the passenger door and leaking roof. Then sold us a new traverse that said it only had 5 miles on it, lied we ended up with one that had 65 miles on it, also when salesman showed us online they had 4 and the base one we looked at with him had 5 miles and when I checked my phone to look at it more, it stated on the window sticker it was from the Winston Salem location, when we went back to see the one they had given us it actually came had Clemmons on the window sticker instead and more miles! They straight up lied to us. Completely lost our trust and wouldn't recommend to anyone, they could have done better than they did to us, most horrible experience ever at a dealership how we were treated. They should fix all this!

Very disappointed, lied to, belittled, rushing, total rip off. Finance guy was so RUDE, hateful and belittling would not recommend. Most horrible experience at a dealership we have ever experience. Tried to sell us a 2019 traverse that had glass in the passenger door and leaking roof. Then sold us a new traverse that said it only had 5 miles on it, lied we ended up with one that had 65 miles on it, also when salesman showed us online they had 4 and the base one we looked at with him had 5 miles and when I checked my phone to look at it more, it stated on the window sticker it was from the Winston Salem location, when we went back to see the one they had given us it actually came had Clemmons on the window sticker instead and more miles! They straight up lied to us. Completely lost our trust and wouldn't recommend to anyone, they could have done better than they did to us, most horrible experience ever at a dealership how we were treated. They should fix all this!

Always courteous and friendly. My car is always serviced in a timely manner. Mr Bittle explains what services are due and gets my approval beforehand. I?m comfortable to read a book while I wait !

Communication was horrible in this experience. Had an appointment scheduled for an oil change and additional things that need to be looked at on the car. That?s not even a year old and having issues?. Supposedly it took them four hours to look at one thing that they ended up saying they could do nothing for because the manufacturer won?t replace it until it?s fully broken?. The window drags as it?s coming down and they will not replace it until it gets stuck?. They did not even complete the oil change. Also once we did drop off the vehicle when they said for us to they claim do not know where our vehicle was then claimed they knew where it was. They just couldn?t find the key?.. very bad communication at this location. I seem to always have an issue every time I take my vehicle there?. You get nowhere without having to be rude. I always try to be kind and courteous and patient, but they seem to take advantage of that.

Will help you get in a screwed up vehicle when it needs repair for same thing over and over again and still doesn’t work talk to general manager about options and he says he will check things out and get back to you never expect a call back. Have had our car for over 7 months now yes we have a loaner but still making our payments and insurance Don’t even know how to update until I call and complain about not getting updates It’s very unprofessional and I wish we could get buyback or something else and just be done with the situation. Over 7 months is just a crazy joke

Dealer wanted to add unwanted extras to rise the price of the truck. I did not think adding cost for tinted windows on a truck that comes with tinted windows from the manufacturer was very honest.

Dealership was quiet and clean. Salesmen were kind and accommodating for me and my daughter. Made the process fairly quick and simple.

Classic Bait and Switch. Pricing listed increased nearly $3000 with dealer fees and a "non-optional" add-on package. Website listing increased more than $1000 after my first contact; was shuffled thru 3 different salespeople. Would not recommend, would shop elsewhere to prevent getting scammed.

Always the best!! Jamie always goes above and beyond to make sure my vehicle and I are taken care of!!

Incompetent employees making mistakes that end up costing you money!!!! And the Finance boy likes to hang up on you!!!! Child!