Reviews
Write a reviewRepair
I think their waiting room could use an up grade, the better chairs are by the show room.
Repair
I think their waiting room could use an up grade, the better chairs are by the show room.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We would like to thank you for sharing this review, Jeff. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Team at Jensen Buick GMC
Always good service
The service is always great as it should be since it?s their name on the line. I always buy my cars from Jensen?s Motors in New Ulm as did my father and I plan to continue.
Always good service
The service is always great as it should be since it?s their name on the line. I always buy my cars from Jensen?s Motors in New Ulm as did my father and I plan to continue.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing this great feedback with us, Dawn Marie. We feel our service department is what makes Jensen Buick GMC special. Reviews like yours help us to make sure that we are continuing to provide our customers the friendly, quick and comfortable service experience that our dealership is known for. I am glad to hear that you were pleased with your visit. We would love to work with you again in the future. Sincerely, The Team at Jensen Buick GMC
Service to Parker GMC
Found and replaced my seized engine on my 2013 GMC SIERRA 2500 . COMPLETED WORK IN 7 DAYS.
Service to Parker GMC
Found and replaced my seized engine on my 2013 GMC SIERRA 2500 . COMPLETED WORK IN 7 DAYS.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for giving us the opportunity to service your vehicle, Danny. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, The Team at Jensen Buick GMC
Oil change, etc
Always pleased with Jensen Buick dealership! Have leased my cars with them every two years! Very pleased and no problems ever!
Oil change, etc
Always pleased with Jensen Buick dealership! Have leased my cars with them every two years! Very pleased and no problems ever!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Bad After Sale service
They dont care about you after the sale.Got a use car , Paid 6999for it drive it home and after a day realized it needed shocks.Took it to my Shop and after a inspection also needed struts.Jensens didnt want to work with me, They wanted 700 to fix it. If your getting a use car from them Get it inspected, Dont take thier word that they did a all point inspection on it.My Shop told me that there was no way that they could not realize them shocks and struts were bad.
Bad After Sale service
They dont care about you after the sale.Got a use car , Paid 6999for it drive it home and after a day realized it needed shocks.Took it to my Shop and after a inspection also needed struts.Jensens didnt want to work with me, They wanted 700 to fix it. If your getting a use car from them Get it inspected, Dont take thier word that they did a all point inspection on it.My Shop told me that there was no way that they could not realize them shocks and struts were bad.
- Customer service 2.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Jay, we are sorry to hear about your poor experience. As stated on previous messages I sure would like to continue our conversations to see if we can find a solution that everyone is happy with. Have a blessed day and we will try to follow up again.
Great service and very clean dealer
Absolutly recommend dealer 100% We just went to test drive and ended up taking car home that day, the process was super fast :)
Great service and very clean dealer
Absolutly recommend dealer 100% We just went to test drive and ended up taking car home that day, the process was super fast :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jensen shopping experience.
We found a nice used Scion TC at the dealership. It was about 120 miles from my home and the price of the vehicle was a little higher than my budget. I called and talked to Richard Vee and he went outside and gave a description of the car. I asked if they had any room on the price? He said everything is negotiable. We came out and made a deal. Very professional operation. Thanks, Mike
Jensen shopping experience.
We found a nice used Scion TC at the dealership. It was about 120 miles from my home and the price of the vehicle was a little higher than my budget. I called and talked to Richard Vee and he went outside and gave a description of the car. I asked if they had any room on the price? He said everything is negotiable. We came out and made a deal. Very professional operation. Thanks, Mike
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase