Kruse Motors

4.1
(51 reviews)
Visit Kruse Motors
Sales hours: 8:00am to 7:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 8:00am–7:00pm 7:30am–5:30pm
Tuesday 8:00am–7:00pm 7:30am–5:30pm
Wednesday 8:00am–7:00pm 7:30am–5:30pm
Thursday 8:00am–7:00pm 7:30am–5:30pm
Friday 8:00am–6:00pm 7:30am–5:30pm
Saturday 8:00am–4:00pm 7:30am–12:00pm
Sunday Closed Closed

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New (507) 401-2019 (507) 401-2019
Used (507) 401-8048 (507) 401-8048
Service (507) 401-8041 (507) 401-8041

Inventory

See all 365 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since June 2021.

Service center

Phone number (507) 401-8041

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
7:30am–12:00pm
Sunday
Closed

Reviews

4.1
(51 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Great service.

Great service. Kate did a great job in the overall salesmanship. Enjoyed working with her.

5.0

Great service.

Great service. Kate did a great job in the overall salesmanship. Enjoyed working with her.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review; we are happy to pass along your comments to the team here at Kruse Buick-GMC! We sincerely value your business and look forward to your next visit!

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5.0

Fast and excellent service Chuck the service advisor is

Fast and excellent service Chuck the service advisor is the best knows his job and doesn't force and other work that you don't need, he will let you know what you will be needing and leaves it up to you with no pressure.

5.0

Fast and excellent service Chuck the service advisor is

Fast and excellent service Chuck the service advisor is the best knows his job and doesn't force and other work that you don't need, he will let you know what you will be needing and leaves it up to you with no pressure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review; we are happy to pass along your comments to the team here at Kruse Buick-GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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1.0

Be careful!

Drove 350 miles to see a 2020 Chevy Bolt EV. Sales team was nice and helpful. Unfortunately, they didn't know much about electric vehicles. They told me this car has had the battery replaced (there have been fires caused by faulty batteries) so I thought I was getting a good vehicle with a new battery. Typical haggling, with sales going to the back office to present my offers to some mysterious guy and relating his counter offer. This arrangement lets sales act like the good guys, just relaying bad news from someone else. Typical used car sales tactics. I bought the car and discovered while driving home that it would not charge beyond 80%. This range limit caused my drive home to extend overnight, causing greater expense and inconvenience. Once home, I ran the VIN through Chevy's website. The battery has not been replaced. Instead, software was installed to limit the charge and diagnose possible battery problems. So, I have a car with limited range and may yet have to have the battery replaced. This vehicle was misrepresented by the dealer. The dealer admitted to the mistake but would do nothing to remedy the issue. Essentially told me if I brought it back he would "rip up the paperwork", as if that was something noble. Sounds like "take-it-or-leave-it" to me. With it's limited range, I have no desire to drive this car 350 miles back to the dealer and start car shopping again. I like the car, but feel this dealer could do a lot more to make this right and salvage his reputation. Actions like this are why car dealers have become the brunt of jokes. I plan to file a complaint with the state of MN.

1.0

Be careful!

Drove 350 miles to see a 2020 Chevy Bolt EV. Sales team was nice and helpful. Unfortunately, they didn't know much about electric vehicles. They told me this car has had the battery replaced (there have been fires caused by faulty batteries) so I thought I was getting a good vehicle with a new battery. Typical haggling, with sales going to the back office to present my offers to some mysterious guy and relating his counter offer. This arrangement lets sales act like the good guys, just relaying bad news from someone else. Typical used car sales tactics. I bought the car and discovered while driving home that it would not charge beyond 80%. This range limit caused my drive home to extend overnight, causing greater expense and inconvenience. Once home, I ran the VIN through Chevy's website. The battery has not been replaced. Instead, software was installed to limit the charge and diagnose possible battery problems. So, I have a car with limited range and may yet have to have the battery replaced. This vehicle was misrepresented by the dealer. The dealer admitted to the mistake but would do nothing to remedy the issue. Essentially told me if I brought it back he would "rip up the paperwork", as if that was something noble. Sounds like "take-it-or-leave-it" to me. With it's limited range, I have no desire to drive this car 350 miles back to the dealer and start car shopping again. I like the car, but feel this dealer could do a lot more to make this right and salvage his reputation. Actions like this are why car dealers have become the brunt of jokes. I plan to file a complaint with the state of MN.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Good people.

Good people. Good Dealership nice trucks great options for trucks and cars great offers. Thank you

5.0

Good people.

Good people. Good Dealership nice trucks great options for trucks and cars great offers. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

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4.0

The salesperson was a person of their word and held the

The salesperson was a person of their word and held the vehicle for me until I could make the 2.5 hr drive to go look at the vehicle.

4.0

The salesperson was a person of their word and held the

The salesperson was a person of their word and held the vehicle for me until I could make the 2.5 hr drive to go look at the vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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4.0

We worked with Luke initially and he was great!

We worked with Luke initially and he was great! The thing that’s impressed me the most so far is Luke took and extended vacation but the company and him made sure there was someone to cover his customers while he was out. Shortly after he left we had someone calling us just to check in. Talk about great customer service!

4.0

We worked with Luke initially and he was great!

We worked with Luke initially and he was great! The thing that’s impressed me the most so far is Luke took and extended vacation but the company and him made sure there was someone to cover his customers while he was out. Shortly after he left we had someone calling us just to check in. Talk about great customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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2.0

It was a mechanic special which wasn't listed in the ad,

It was a mechanic special which wasn't listed in the ad, I was still considering buying it but they wouldn't tell me what was wrong with the car. They just kept saying "mechanic special" I thought that was a little bit shady I decided not to buy from them.

2.0

It was a mechanic special which wasn't listed in the ad,

It was a mechanic special which wasn't listed in the ad, I was still considering buying it but they wouldn't tell me what was wrong with the car. They just kept saying "mechanic special" I thought that was a little bit shady I decided not to buy from them.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

Great people that take the time to make you feel

Great people that take the time to make you feel important and get you exactly what you’re looking for! Thanks everyone!

5.0

Great people that take the time to make you feel

Great people that take the time to make you feel important and get you exactly what you’re looking for! Thanks everyone!

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

Excellent Customer Support AFTER the Sale

Rob, Kyle, and Gannon really came through for me, is resolving an issue with the vehicle that I recently purchased from them. The level of customer service with regard to this transaction was what we all hope for in a car dealership; Extraordinary. You've had my business for years - you'll have it for many more to come. Thanks guys.

5.0

Excellent Customer Support AFTER the Sale

Rob, Kyle, and Gannon really came through for me, is resolving an issue with the vehicle that I recently purchased from them. The level of customer service with regard to this transaction was what we all hope for in a car dealership; Extraordinary. You've had my business for years - you'll have it for many more to come. Thanks guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

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5.0

Rob, Kyle, and Gannon really came through for me, is

Rob, Kyle, and Gannon really came through for me, is resolving an issue with the vehicle that I recently purchased from them. The level of customer service with regard to this transaction was what we all hope for in a car dealership; Extraordinary. You've had my business for years - you'll have it for many more to come. Thanks guys.

5.0

Rob, Kyle, and Gannon really came through for me, is

Rob, Kyle, and Gannon really came through for me, is resolving an issue with the vehicle that I recently purchased from them. The level of customer service with regard to this transaction was what we all hope for in a car dealership; Extraordinary. You've had my business for years - you'll have it for many more to come. Thanks guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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