Carlen Chevrolet

5.0 out of 5 5.0
Rectangle 48
Sales 8:00 AM - 5:00 PM
Service 8:00 AM - 12:00 PM

Carlen Chevrolet Hours

Sales

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 5:00 PM

Tuesday

7:00 AM - 5:00 PM

Wednesday

7:00 AM - 5:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 5:00 PM

Saturday

8:00 AM - 12:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2016

Carlen Chevrolet is a family-owned full service Chevrolet Dealer in Cookeville, Tennessee since 1926.

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Carlen Chevrolet's customer service has been ranked #1 by General Motors for 9 Years In A Row! Whether you are looking to purchase or lease, our competitive financing and lease options, help you, our valued customer, find the perfect new or pre-owned Chevrolet you need, at the price you want. Carlen Chevrolet is the area's only Chevy Dealer to offer a FREE LIFETIME OIL CHANGE on every New and Used late model pre-owned Chevy we sell. Come by and see us in Cookeville, Tennessee.

"Home of the FREE LIFETIME OIL CHANGE on every New and Pre-Owned vehicle we sell."

Service

Oil, Filter Change

$39.95 and up*

Tire Rotation

$20 and up*

Wheel Balance

$39.95 and up*

Heating, Cooling Diagnosis

$48.73 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

5.0 out of 5 5.0
14 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    March 20, 2019

    I worked with Doug at Carlen Chevrolet, I would highly recommend Doug to anyone looking to buy !

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Wow, it's experiences like yours that really keep us motivated! Thank you again for letting our team know how we did! We look forward to helping again... in the future. Take care!

  • 5.0 out of 5
    December 18, 2018

    They always get my car in when needed and I have bought 4 cars from Carlen!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and l...ook forward to your next visit!

  • January 2, 2017

    We were looking for a used, late model Mustang on the internet and found one that was well priced at Carlen so we called and worked with JJ Stewart. JJ... did a great job taking pictures and videos for us and answering our questions openly and honestly. We are from Chicago and drove to Cookeville specifically for this car, so it was really important that we got a good feel and that the car would be as represented. We had a great experience and recommend JJ Stewart and Carlen Chevrolet.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Steve, thank you so much for the positive review! Thank you so much again for your feedback! We hope you have a great day! If you have any further que...stions, please don't hesitate to reach out!

  • 5.0 out of 5
    May 8, 2018

    Very relaxing. Taken care of quickly. Always friendly and efficient.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

  • 5.0 out of 5
    April 18, 2018

    Sales Guys An Parts Manager were awesome. Life Time Oil Change as long as you own the new vehicle

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    Shopped for a new car
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  • 5.0 out of 5
    March 7, 2018

    Fell in love with a used Kai Soul. Doug and Michael made the buying and loan process and overall experience that was the best ever! Effortless! They also... give the lifetime oil change but even better, still under Kia warranty. They will drive it themselves to Kia and give me a loaner. The best car experience in my 70 years!! HIGHLY RECOMMEND THIS 3RD GENERATION DEALERSHIP AND PEOPLE.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Your wonderful feedback and rating mean a lot to us. Thanks for highlighting some of our staff who helped make this such a great experience! Please le...t us know if there is anything else we can do for you; we are more than happy to help! Thank you for choosing Carlen Chevrolet and we hope to see you again.

  • 5.0 out of 5
    December 26, 2017

    Excellent. The scheduled maintence was performed on a timely basis with a minimal wait

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Tommy Austin, we are so pleased you enjoyed your visit to Carlen Chevrolet! Hi Tommy Austin, thank you for taking the time to leave a review for us ...at Carlen Chevrolet. We're happy we could meet your expectations! Thank you, and have a fantastic day! Mr. Austin we really appreciate your business, and don't forget to say hi to Magic Mike!!!

  • 5.0 out of 5
    December 18, 2017

    Love Carlen Chevrolet! Great buying experience! I have bought several vehicles with absolutely no problems. Service department is just as great!

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    Shopped for a new car
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  • 5.0 out of 5
    December 2, 2017

    Great people. Prompt throughout process. Careful. Honest

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    Shopped for a new car
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  • 5.0 out of 5
    August 5, 2017

    Love Carlen Chevrolet great team! I purchased a new Tahoe and was in and out In less than an hour.

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    Does recommend this dealer
    Shopped for a new car
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    Dealer Response

    Hello Doris G. Qualls, we appreciate you taking the time to leave us this feedback.

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