Sonju Two Harbors

In 15 years of attempted use this Dealership has NEVER FAILED to disappoint !!! A snapped hold down bolt for transmission oil pan was left as is, and guess what, it now leaks fluid at that exact location. Unoticed, because truck hasen't been driven since that service, because it developed a leaking brake line, while in the shop, I missed the 12 month warranty on the work, by 2 DAYS. So no brakes, leaking tran, what else could they help me with, My words.

Another thorough and complete job. Always a pleasure to make the two and one half hour drive! Kashmier Fueston is the best! She stays in touch and is a great representative of your service department!

I bought a used 2020 Jeep Renegade here this past June, 2024. Make sure you read all the fine print on the purchase agreement that is pushed at you to hury up and sign! I was to pay $999.00+Tax, (included on line two) for an already installed protection package that would have expired on 1/1/2025, 6 months left on a package that I was told would be for 5 years! Didn't find that out till returning home that day, and reading the fine print! Comptroler Jeff Bellwood is as slick talking as any steriotype used car salesman as there is! He makes a signing event last 90 minutes instead of 25, as he talks at length about all his family problems and then rushes you to sign! Make sure you count your fingers if after you shake hands with him. Justin Viotho, and Jess Bellwood tend to not tell you all you need to know about the car you are buying! When signing the purchase agreement, with Jeff Belwood, the bottom line price was $1066.00 more than the advertised agreed apon price I was to buy the car for! They sliped the $999.00+Tax protection package into the contract on line two of the purchase agreement. Devious to say the least! The former owners of SonJu Motors were not at all like this, as I had bought two other autos from them these past 19 years. The owner himself would even come out of his office to greet you when you were shopping on the sales floor. Not the same there any more!

I have always had good luck here. The staff is great, and the service is always on time and accommodating. Would recommend to family and friends.

A BIG thank you to Joe Sarracco for his hard work and customer satisfaction! I leased my new Bighorn today and everything was a breeze! Also, thanks to Dan for stepping up and helping get it done!

We were traveling from out of town and started having car troubles in a 2014 chev Cruz. We pulled in with the car barley running and spoke with Rein. She got us in within minutes and the tech had the car fixed within an hour. Amazing service and saved the vacation.

Love this place. Come here all the time. Buy all my stuff here and service as well.

Caution ⚠️ Warning to anyone who may be considering a vehicle purchase from Sonju Two Harbors: I purchased my vehicle with an extended warranty in late 2021, it was only 3 years old and less than 40K miles. Fast forward my car has been in the repair shop 7 times for issues ranging from paint fixes (multiple times), transmission issues, rear end issues and AC issues. I’ve spent countless hours on the phone, transporting my vehicle and emailing in order to schedule and attend these shop appointments. I have requested speaking with higher up staff several times and until tonight those were ignored. I have requested rental cars multiple times never once received one. I have requested shop lists compatible with my warranty several times as well; again unsatisfied as a request. The sales manager I spoke with tonight immediately attempted to chalk all these issues up to the fact that my vehicle was purchased used. He did everything in his power to diminish the fact that I was sold a faulty product the dealership labeled as certified pre owned. He then during the course of the conversation when I was inquiring about how I could be made whole and attempt to repair the damaged relationship with the dealership left the conversation without warning. I have now had two experiences with two separate male staff at Sonju who did not treat me even remotely respectfully or make any attempts to communicate and resolve my concerns. It was very clearly stated that it’s 100% acceptable that my 6 year old regularly maintained less than 60K mile vehicle should be expected to be in the shop multiple times annually. - a very exhausted Sonju car owner

Thank you Sonju for getting my Dodge pick up in for a water pump. We were camping in 2 harbors when my water pump went out. They got me in right away and Josh and Rein and snazzy shoes (sorry I dont remember his name) were very accommodating and explained what it would cost and repaired it in 3 hours. I would highly recommend Sonju for their professionalism and quality work. Thanks Sonju.

Edit: 29 days after purchasing a “Blue Certified” truck, the starter is shot, the ball and cv joints must be replaced, there’s bolts missing from the exhaust manifold, and the list goes on. I was told by the dealership I had to have it towed to, that I shouldn’t even be driving this truck right now until these problems are fixed. DO NOT BUY FROM THIS DEALERSHIP. Salesman Joe Sarraco, you lied.