Reviews
Write a reviewThey never called or emailed Maybe the car was...
They never called or emailed Maybe the car was already sold Or they just didn t bother
They never called or emailed Maybe the car was...
They never called or emailed Maybe the car was already sold Or they just didn t bother
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Great Experience!
Just purchased a 2015 Chevy Silverado from Brice Brau. I was very specific on the build list and Brice had the truck I wanted, but it was about 5 1/2 hrs away. It was better than described. I put full trust in Brice and wasn't disappointed. It was a great experience and would recommend Brau Motors to anyone!
Great Experience!
Just purchased a 2015 Chevy Silverado from Brice Brau. I was very specific on the build list and Brice had the truck I wanted, but it was about 5 1/2 hrs away. It was better than described. I put full trust in Brice and wasn't disappointed. It was a great experience and would recommend Brau Motors to anyone!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Did not buy
I was interested in a 2016 Suburban. Dealer was not interested a trade for my 2015 Explorer. They also would not negotiate from listed price for "e price" referenced in cars.com listing. Cash or financed deal did not make a difference. As a result, I decided not to pursue purchase of a new vehicle.
Did not buy
I was interested in a 2016 Suburban. Dealer was not interested a trade for my 2015 Explorer. They also would not negotiate from listed price for "e price" referenced in cars.com listing. Cash or financed deal did not make a difference. As a result, I decided not to pursue purchase of a new vehicle.
- Customer service —
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
That vehicle is currently being sold on consignment and the owner doesn't want to go any lower on the price. Also they are not interested in taking a trade for the Suburban. We apologize for the circumstances but unfortunately we have to go with what the vehicle owners want.
This was, by far, the easiest and most comfortable used...
This was, by far, the easiest and most comfortable used car transaction we have ever experienced. After searching for months for the perfect "gently used" Suburban, I found one for sale about 80 miles away. We've done the drive for hours to look at what a salesman said was "the perfect truck" only to walk up to a very flawed form of perfection. When dealing with that much money, it got to the point where we felt we could not trust any dealer's word...Until now.... I called Bruce this morning. Told him what I was interested in, told him that I am fussy and need to know all the blemishes BEFORE we make the drive over. Guess what? He went out and did a "walk around", noting each and every flaw he could find. He was honest, and forthright. He also took the time to clean up the truck so we got to see it in it's true form. We made the trip over this afternoon/evening and came home with EXACTLY the vehicle that was described to me over the phone this morning. I will recommend Bruce and his family's dealership to everyone who will listen. It was comfortable, honest and just like buying a car should be. No hassel, no pressure and no fluff. This reminded me of the good old days, before "sales quotas" and salesmen running after you as you browse through their lots. In fact, when we are ready to buy another vehicle, I will check with Brau Motors first to see if they have what we are looking for.
This was, by far, the easiest and most comfortable used...
This was, by far, the easiest and most comfortable used car transaction we have ever experienced. After searching for months for the perfect "gently used" Suburban, I found one for sale about 80 miles away. We've done the drive for hours to look at what a salesman said was "the perfect truck" only to walk up to a very flawed form of perfection. When dealing with that much money, it got to the point where we felt we could not trust any dealer's word...Until now.... I called Bruce this morning. Told him what I was interested in, told him that I am fussy and need to know all the blemishes BEFORE we make the drive over. Guess what? He went out and did a "walk around", noting each and every flaw he could find. He was honest, and forthright. He also took the time to clean up the truck so we got to see it in it's true form. We made the trip over this afternoon/evening and came home with EXACTLY the vehicle that was described to me over the phone this morning. I will recommend Bruce and his family's dealership to everyone who will listen. It was comfortable, honest and just like buying a car should be. No hassel, no pressure and no fluff. This reminded me of the good old days, before "sales quotas" and salesmen running after you as you browse through their lots. In fact, when we are ready to buy another vehicle, I will check with Brau Motors first to see if they have what we are looking for.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car