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Rude incompetent dealership
Took my 2019 Equinox for an oil change with a $30.00 coupon. At checkout service guy said that will be $58.98. I asked if that was with $30.00 coupon, smugly he said I gave you $45 off coupon. I asked why so expensive? He said thank you. I complained and after 3 different people I finally got my $45.00 credited to my debit card. I asked for a free oil change to earn my business and was told no. I would use this dealership as they are deceptive. Smart mouthed and terrible customer service BEWARE BEWARE. I will tell everyone I can how bad this dealership is. Oh and I'm a senior citizen, so I guess that just figured I'd roll over ......WRONG. BEWARE BEWARE
I was called back to dealership because the technician...
I was called back to dealership because the technician left an instrument in my car. I made the 50 mile round trip back to dealership. The technician found the tool and said thank you. I thought I should have been offered some compensation for returning to dealership but nothing g was offered.
Always friendly folks and honest work. They are never...
Always friendly folks and honest work. They are never pushy and I love that about Patriot! The wait was not very long for my oil change.
This dealership had the car we wanted at a better price...
This dealership had the car we wanted at a better price than other dealers in the area were able to offer. We really liked our saleslady, Sherri Craney, who is knowledgeable and thorough. Besides, we really wanted to trade here because of the great service.
2009 Chevy HHR VERY VERY DIRTY DOG HAIR SMELLS
DISAPPOINTED WERE TOLD IF SHE HAD A CO-signer.They could get things going.AFTER SHE GOT HER CO-Signer they couldn’t do anything sounds like liars.Very Disappointed.Do deal with liars as they were .
Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (812) 386-6193.
Bought a new truck and had a factory issue, made an appointment they told me how long it would take they were spot on with their time estimate and repair was made and have had no issues with truck since. If you want fast and friendly service this is where you need to take your vehicle!
We was in the market for a bigger SUV and had seen one at...
We was in the market for a bigger SUV and had seen one at the dealership on a Sunday. I went online to check out more info and sent in a request. The next morning they was prompt on getting back with me and made sure the vehicle was available for our appointment. The process took a total of maybe 2.5 hours from start to finish. I would highly recommend them for tour new and used purchase and also for the service department as well.
I had a great experience from the first phone call. They found exactly what I wanted and had it the next day. (Even though I had called late in the evening). Everything was ready when I arrived and within an hour,including test drive, we were on our way. Got what I think was a fair offer for my trade and was treated very well through the entire process. I'm glad I made the call.
Buying my new car
Very easy to do business with knowledgeable about vehicles
Buying a Buick
Had great experience. This is the fourth time I have purchased from Patriot and each time has been a good deal! The service and parts department do a great job too.