Sullivan Automotive Group

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (3 reviews)
2406 North Section Street, Sullivan, IN 47882
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Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (3 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Service review

May 16, 2021
By Rod Viar from Terre haute, Indiana

Bonnie is the service manager and is top notch! Thanks

Service review

May 16, 2021
By Rod Viar from Terre haute, Indiana

Bonnie is the service manager and is top notch! Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Sullivan automotive

July 23, 2019
By Carole Fusco from Sullivan, indiana

Good service. Well informed of status of car as being worked on. Nice waiting area.

Sullivan automotive

July 23, 2019
By Carole Fusco from Sullivan, indiana

Good service. Well informed of status of car as being worked on. Nice waiting area.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Worst customer service in West Central indiana

April 6, 2016
By Upset in Sullivan Indiana from Sullivan Indiana

Diagnosed a transmission issue as a pulley that was going out. Tried to charge $500+ to replace it. Took the car to another dealership for a second opinion. Pulley was fine, ended up being a transmission pump. Also was charged a ridiculous amount for a diagnoses charged that as I stated was incorrect. And they would not refund or reimburse these fees.

Worst customer service in West Central indiana

April 6, 2016
By Upset in Sullivan Indiana from Sullivan Indiana

Diagnosed a transmission issue as a pulley that was going out. Tried to charge $500+ to replace it. Took the car to another dealership for a second opinion. Pulley was fine, ended up being a transmission pump. Also was charged a ridiculous amount for a diagnoses charged that as I stated was incorrect. And they would not refund or reimburse these fees.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process —
  • Quality of repair 1.0
  • Overall facilities —
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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