Reviews
Everyone was nice to work with and would recommend this dealership to anyone. Will be coming back again!
Everyone was nice to work with and would recommend this dealership to anyone. Will be coming back again!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Chance did a great job for us ( will use again). Helped us find 2 vehicles (1 new & 1 used)in last 14 mos. Very personable & respectful to my wife who was doing part of the dealing& buying. The service department has been great for us as well. They answer our questions, are friendly & get the job done. Have not met a non helpful person there yet. Would highly recommend!
Chance did a great job for us ( will use again). Helped us find 2 vehicles (1 new & 1 used)in last 14 mos. Very personable & respectful to my wife who was doing part of the dealing& buying. The service department has been great for us as well. They answer our questions, are friendly & get the job done. Have not met a non helpful person there yet. Would highly recommend!
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very kind very professional seemed very knowlegeable about vehicles her name is Lori Bell i am looking forward to meeting with her i have a couple vehicles an equinox and a jeep both at the 3,000 dollar range she was very understanding on my finanancial situation im disabled on a fixed income and cant afford much 3,000 is pushing my price affordability right now
Very kind very professional seemed very knowlegeable about vehicles her name is Lori Bell i am looking forward to meeting with her i have a couple vehicles an equinox and a jeep both at the 3,000 dollar range she was very understanding on my finanancial situation im disabled on a fixed income and cant afford much 3,000 is pushing my price affordability right now
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Very good good service, easy to work with. Great people, very customer friendly service. Great place
Very good good service, easy to work with. Great people, very customer friendly service. Great place
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Chance so so quick to respond after inquiring about a vehicle we were interested in. He was easy to talk to and a pleasure to work with. We appreciate Lee Janssen Motor Company!
Chance so so quick to respond after inquiring about a vehicle we were interested in. He was easy to talk to and a pleasure to work with. We appreciate Lee Janssen Motor Company!
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I had my Malibu serviced at Lee Janson Chevrolet for 5 years (oil change & tire rotation) until 1 time after I got home I noticed that the tire rotation was not done. I called and went back the next day and had it done. The next time I took it in for the same service and when they said it was done they had not rotated the tires again. I made them do it be fore taking it home. Once again the same thing. This makes me wonder if they ever did it all these years when I didn't check it? Instead of going back to them again, I took it to another dealer for the same service and all was done right. Also they even did a complete checking and found that the cabin filter was filthy. Be fore I moved to Nebraska, the dealer in California did the same complete checking for the same servicing. Lee Jansen has lost a customer.
I had my Malibu serviced at Lee Janson Chevrolet for 5 years (oil change & tire rotation) until 1 time after I got home I noticed that the tire rotation was not done. I called and went back the next day and had it done. The next time I took it in for the same service and when they said it was done they had not rotated the tires again. I made them do it be fore taking it home. Once again the same thing. This makes me wonder if they ever did it all these years when I didn't check it? Instead of going back to them again, I took it to another dealer for the same service and all was done right. Also they even did a complete checking and found that the cabin filter was filthy. Be fore I moved to Nebraska, the dealer in California did the same complete checking for the same servicing. Lee Jansen has lost a customer.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
They replied immediately and were very helpful. They contacted me daily until the vehicle sold before I could act on it.
They replied immediately and were very helpful. They contacted me daily until the vehicle sold before I could act on it.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Took the time to make sure the car runs great and safely for my son and I. Thank you for your time Chance and Grant!
Took the time to make sure the car runs great and safely for my son and I. Thank you for your time Chance and Grant!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Had very successful experience at this dealer, they friendly, helpful, and all around good people to buy from! From the time I picked up the phone and dialed to the minute I drove off the lot in my new ride, it was great!
Had very successful experience at this dealer, they friendly, helpful, and all around good people to buy from! From the time I picked up the phone and dialed to the minute I drove off the lot in my new ride, it was great!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much. I am glad you had a positive experience.
My wife & daughter went looking for a used vehicle. They drove the Dodge and the instrument panel was similar to our 2011 Chrysler. My wife purchased it the next day. Chance & Grant were very helpful and answered all our questions. At their expense they fixed several minor details and added a front license bracket as well as another key.
My wife & daughter went looking for a used vehicle. They drove the Dodge and the instrument panel was similar to our 2011 Chrysler. My wife purchased it the next day. Chance & Grant were very helpful and answered all our questions. At their expense they fixed several minor details and added a front license bracket as well as another key.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car