Flannery Auto Mall

Thank you for your review! We appreciate your kind words about Flannery Auto Mall and our team's professionalism. We're here to assist you as you continue your car search, and we're glad to hear that you found us helpful. If you have any further questions or need more information, feel free to reach out. We look forward to working with you again! Sincerely, The Flannery Auto Mall Team

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we're ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Flannery Auto Mall Team

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful by showing the new features on your GMC Acadia. We look forward to seeing you back again in the future. Take care! Sincerely, The Flannery Auto Mall Team

Thanks for taking the time to leave us this awesome review, ROSEMARY COOPER! At Flannery Auto Mall, we take guest feedback seriously and are proud to see that you drove away happy in your car. I will share your compliments with Luke. If you have any questions about your purchase, please reach out to us. Thanks, again! Sincerely, The Flannery Auto Mall Team

Thank you so much for your feedback, Billy. We greatly appreciate the opportunity to work with you and earn your business. We will be sure to share your feedback with Rodney. Please let us know if we can ever help you in the future. Best, Flannery Auto Mall Team

We appreciate your feedback and we would like to know more about the situation. Please reach out at your convenience. Best, Flannery Auto Mall Team

Hi Sara, Sorry to hear about your troubles with the vehicle. All of our vehicles do go through an inspection prior to being sold. Looking at your vehicles record in our system we did recondition the vehicle based on the inspection made. We spent over $1000 dollars in preparing your 2006 Torrent for our lot. We replaced ball joints that needed to be replaced, took care of a fuel tank pressuring sensor, repaired and installed a temperature module that was broken, along with repairs to the evap system. If you would like to come and take a copy of the record we would be more then willing to give you a copy. Unfortantley, our 12-year-old vehicles are sold with limited warranty given the nature of a 12-year-old vehicle they will need standard repair and maintenance in the years to come. We did not hear of any initial complaints until 6 months later when your warranty was up. Every vehicle that is sold, the warranty is discussed at the time of sale. When making the purchase this is something buyers should figure into their cost to own. Driving the vehicle for a year, depending how it is driven, you may have to replace suspension and brakes. During our inspection they were not found to be an issue at the time of sale. If you are looking for a used vehicle with bumper to bumper warranty we have those to offer too. In your case, you were out of our original warranty. So we deiced because of your troubles we would put on an additional limited warranty when you contacted us the first time. We like to take care of our customers if we can, but have to be reasonable at the same time. We are willing to honor your current warranty but when our mechanics have to take apart and inspect a vehicle, depending how labor intensive, sometimes there are charges whether you move forward with the repair or not. I hope this will help clear things up for you if you have any other questions feel free to call. Thank you