Reviews
Fantastic experience with a extremely knowledgeable staff
Fantastic experience with a extremely knowledgeable staff that was able to locate the truck I've always wanted with a fast easy and smooth process
Fantastic experience with a extremely knowledgeable staff
Fantastic experience with a extremely knowledgeable staff that was able to locate the truck I've always wanted with a fast easy and smooth process
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I went to the dealership, hoping to get an SUV that was
I went to the dealership, hoping to get an SUV that was the only can feel hot when it was an SUV. I told the guy over and over again that’s all I want he kept saying just waiting on a bank so bottom line after wishing my day for over 4 1/2 hours he says we have your vehicle goes to get it and it’s like a 2010 Hyundai ELANTRA exactly the opposite of what I want and he kept trying to push me into it so no I want a SUV I would never go there
I went to the dealership, hoping to get an SUV that was
I went to the dealership, hoping to get an SUV that was the only can feel hot when it was an SUV. I told the guy over and over again that’s all I want he kept saying just waiting on a bank so bottom line after wishing my day for over 4 1/2 hours he says we have your vehicle goes to get it and it’s like a 2010 Hyundai ELANTRA exactly the opposite of what I want and he kept trying to push me into it so no I want a SUV I would never go there
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Lithia Chevrolet of Helena claims to be able to get
Lithia Chevrolet of Helena claims to be able to get anyone financed. WRONG! I have no credit, and on SSDI but they couldn't get me financed on a truck that was $9500 and trading in my 06 charger R/T. Even though they knew I needed the truck, not want, NEED! because I'm facing being homeless and having to live in RV and needed a truck to tow it. I understand that my problem is mine, not theirs. But after multiple conversations And being told everytime "not a problem,we can get you financed" I went in. I spent 3 hours waiting, hoping, just to be told no. Now I understand my being poor, ($1200 a month) and disabled and no credit is not their fault. But it isn't mine either. I was just hoping for a little help from local Montanan people to help a Montanan in trouble. But, no luck. I'm just not happy about being lied to to get me in the door just to be embarrassed and humiliated. But, I gave them 2 stars because at least I now know that if they couldn't help me, nobody can. At least now I know.
Lithia Chevrolet of Helena claims to be able to get
Lithia Chevrolet of Helena claims to be able to get anyone financed. WRONG! I have no credit, and on SSDI but they couldn't get me financed on a truck that was $9500 and trading in my 06 charger R/T. Even though they knew I needed the truck, not want, NEED! because I'm facing being homeless and having to live in RV and needed a truck to tow it. I understand that my problem is mine, not theirs. But after multiple conversations And being told everytime "not a problem,we can get you financed" I went in. I spent 3 hours waiting, hoping, just to be told no. Now I understand my being poor, ($1200 a month) and disabled and no credit is not their fault. But it isn't mine either. I was just hoping for a little help from local Montanan people to help a Montanan in trouble. But, no luck. I'm just not happy about being lied to to get me in the door just to be embarrassed and humiliated. But, I gave them 2 stars because at least I now know that if they couldn't help me, nobody can. At least now I know.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Dealing with the dealer was great only downfall was when
Dealing with the dealer was great only downfall was when I found the truck I wanted it said financing available yet when we went to finance the truck the banks supposably said it was to old so I was unable to buy it. They shouldn't post financing available on older vehicles.
Dealing with the dealer was great only downfall was when
Dealing with the dealer was great only downfall was when I found the truck I wanted it said financing available yet when we went to finance the truck the banks supposably said it was to old so I was unable to buy it. They shouldn't post financing available on older vehicles.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Daniel Zamora is the best….
Daniel Zamora is the best….. super understanding!!! Love his great attitude….I will recommend him….
Daniel Zamora is the best….
Daniel Zamora is the best….. super understanding!!! Love his great attitude….I will recommend him….
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
had a straight forward purchase without high energy sales
had a straight forward purchase without high energy sales pitch. The paper went smooth with great printed forms. Will tell others.
had a straight forward purchase without high energy sales
had a straight forward purchase without high energy sales pitch. The paper went smooth with great printed forms. Will tell others.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Would not recommend buying a vehicle from this dealership
Would not recommend buying a vehicle from this dealership as the service department is bad!
Would not recommend buying a vehicle from this dealership
Would not recommend buying a vehicle from this dealership as the service department is bad!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Friendly and exceptionally wonderful working with Damon
Friendly and exceptionally wonderful working with Damon and team. No pressure and treated with kindness.
Friendly and exceptionally wonderful working with Damon
Friendly and exceptionally wonderful working with Damon and team. No pressure and treated with kindness.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wouldn’t let me give 0 stars or I would.
Wouldn’t let me give 0 stars or I would. Terrible communication or lack thereof. Almost $2000 later truck still overheats and smells like antifreeze, took it back in and they say everything is fine so I’m not sure where the $2000 went???
Wouldn’t let me give 0 stars or I would.
Wouldn’t let me give 0 stars or I would. Terrible communication or lack thereof. Almost $2000 later truck still overheats and smells like antifreeze, took it back in and they say everything is fine so I’m not sure where the $2000 went???
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Because of their computer glitch my credit rating took a
Because of their computer glitch my credit rating took a dump, I bought a new car the beginning of July they were to pay off my old loan but a month later I was notified from the bank from my original loan that I was pass due ,which caused me a late fee and a ding on my credit report, which I was informed that I should have made a payment on the old truck to keep my credit in good standing ,which was told to me after the fact .Now I have to contests my credit report to get my score back up, I was also told that my treverce had different options on it which it had not
Because of their computer glitch my credit rating took a
Because of their computer glitch my credit rating took a dump, I bought a new car the beginning of July they were to pay off my old loan but a month later I was notified from the bank from my original loan that I was pass due ,which caused me a late fee and a ding on my credit report, which I was informed that I should have made a payment on the old truck to keep my credit in good standing ,which was told to me after the fact .Now I have to contests my credit report to get my score back up, I was also told that my treverce had different options on it which it had not
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car