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Matheny Motor Truck Company

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (71 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (71 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Anthony V at St Mary’s location was great to work with!

Anthony V at St Mary’s location was great to work with! He made all my requests known and gave me the easiest biding experience I have ever had when buying a car! Highly recommend!!!!

Anthony V at St Mary’s location was great to work with!

Anthony V at St Mary’s location was great to work with! He made all my requests known and gave me the easiest biding experience I have ever had when buying a car! Highly recommend!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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After test drive I found the car's listing was

After test drive I found the car's listing was misleading. Car was more expensive than similar cars I've seen listed but had obvious problems. Seller specifically mentioned good tires and brakes, however tires would barely pass an inspection and need replaced and noticed issues with the brakes during the test drive. I hope no one makes the mistake of purchasing vehicles from this dealer without test driving first. I would've been paying $2-3000 more for a vehicle and immediately having to replace tires at the minimum as well as possibly having to work on the brake system.

After test drive I found the car's listing was

After test drive I found the car's listing was misleading. Car was more expensive than similar cars I've seen listed but had obvious problems. Seller specifically mentioned good tires and brakes, however tires would barely pass an inspection and need replaced and noticed issues with the brakes during the test drive. I hope no one makes the mistake of purchasing vehicles from this dealer without test driving first. I would've been paying $2-3000 more for a vehicle and immediately having to replace tires at the minimum as well as possibly having to work on the brake system.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Great Sales Staff, Great Service Department, everything

Great Sales Staff, Great Service Department, everything top notch , will return many times , convenient to downtown, restaurant close by

Great Sales Staff, Great Service Department, everything

Great Sales Staff, Great Service Department, everything top notch , will return many times , convenient to downtown, restaurant close by

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great Service

Dealing with the Dealership Anthony Venarchick is a great salesman due to his follow up as well as his willingness to help out with service and helping out parts. Anthony is a very personable and knowledgeable.

Great Service

Dealing with the Dealership Anthony Venarchick is a great salesman due to his follow up as well as his willingness to help out with service and helping out parts. Anthony is a very personable and knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!

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Caution Out of State Buyers

I purchased a car from out of State. Service was pretty good but when the car arrived it had a very loud road noise that was easily identifiable. Turns out it was a drive shaft on a Jeep that had 30k miles on it. I wrote to Matheny and asked to for some assistance/compensation. They responded that they would do nothing. All the usual disingenuous excuses but same result - nothing. I would never buy from them again out of State. Just can't be trusted to do the right thing.

Caution Out of State Buyers

I purchased a car from out of State. Service was pretty good but when the car arrived it had a very loud road noise that was easily identifiable. Turns out it was a drive shaft on a Jeep that had 30k miles on it. I wrote to Matheny and asked to for some assistance/compensation. They responded that they would do nothing. All the usual disingenuous excuses but same result - nothing. I would never buy from them again out of State. Just can't be trusted to do the right thing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Mister

Had to get my inspection sticker renewed due to it ran out the first of July.

Mister

Had to get my inspection sticker renewed due to it ran out the first of July.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello there! Your satisfaction is important to us, so we want to sincerely thank you for choosing Matheny Motor Truck Company and we hope to see you again soon!

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SUV service

My only concern is the high labor rates charged. I believe more people would have their vehicles worked on (out of warranty work), if the labor rates were more reasonable.

SUV service

My only concern is the high labor rates charged. I believe more people would have their vehicles worked on (out of warranty work), if the labor rates were more reasonable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for reaching out to us. We would like the opportunity to address your concerns. Please reach out to us directly at (304) 699-4113 when you have a chance. Thank you, and we look forward to hearing from you.

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2021 Denali

Matheny Motors as always been excellent to deal with whether it be purchasing a new vehicle or having our vehicles serviced. Sales: Dustin Oldaker is the greatest. Service Department: outstanding as always

2021 Denali

Matheny Motors as always been excellent to deal with whether it be purchasing a new vehicle or having our vehicles serviced. Sales: Dustin Oldaker is the greatest. Service Department: outstanding as always

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Matheny Motor Truck Company

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Not happy

Didn?t fix my all my problems that I originally told them about, when I took it back because some things were not fixed they charged me again to look at it! After spending 3200.00 the first time!

Not happy

Didn?t fix my all my problems that I originally told them about, when I took it back because some things were not fixed they charged me again to look at it! After spending 3200.00 the first time!

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (304) 485-4418 at your earliest convenience to discuss how we can turn this experience into a positive one. We hope to hear from you soon.

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Yukon

Dustin was great to work with when we wanted to order my new vehicle. Was always available to answer any questions when we called or stopped in. We will always use Dustin as our salesman. April is a wonderful help with the paperwork. They make a great team! Thanks so much!!

Yukon

Dustin was great to work with when we wanted to order my new vehicle. Was always available to answer any questions when we called or stopped in. We will always use Dustin as our salesman. April is a wonderful help with the paperwork. They make a great team! Thanks so much!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, congratulations on your new Yukon! We're pleased to know our team was able to really help you out. If you ever need anything else from us, please feel free to give us a call or stop by. We're always happy to assist. Have a great day!

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