Reviews
Write a review13 Silverado
Always Great service provided . I have bought 3 new vehicles for them .
13 Silverado
Always Great service provided . I have bought 3 new vehicles for them .
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New car
They are easy to work with. It doesn?t matter if our vehicle is in for service or if we are looking for a trade.
New car
They are easy to work with. It doesn?t matter if our vehicle is in for service or if we are looking for a trade.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Experience!!!
An exceptional buying experience!!! No pressure sales team! Always great service after the sale!
Great Experience!!!
An exceptional buying experience!!! No pressure sales team! Always great service after the sale!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Headlight service
Good experience every time with prompt pickup and delivery
Headlight service
Good experience every time with prompt pickup and delivery
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Buick service 2019
We have always been treated with care and respect. When walking in the dealership you know you will get a friendly greeting. All service needs are met.
Buick service 2019
We have always been treated with care and respect. When walking in the dealership you know you will get a friendly greeting. All service needs are met.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Truck being detailed
I love the truck but for buying a almost 60000 dollar truck I was very disappointed in the detail cleaning on the vehicle
Truck being detailed
I love the truck but for buying a almost 60000 dollar truck I was very disappointed in the detail cleaning on the vehicle
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Inspection and maintenance 2021 gmc duramax
Great customer service when we purchased our second duramax from Donnie and timely pickup and return of our duramax after it was serviced.
Inspection and maintenance 2021 gmc duramax
Great customer service when we purchased our second duramax from Donnie and timely pickup and return of our duramax after it was serviced.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Donovan and Bauer Auto Group
Troy Donovan and his team are top-notch and were great to work with in purchasing my new 2022 Silverado. Communication was above and beyond and they made the experience personal and NOT as though they just wanted the sale. I recommend this dealership to everyone in the NW PA area (and beyond).
Donovan and Bauer Auto Group
Troy Donovan and his team are top-notch and were great to work with in purchasing my new 2022 Silverado. Communication was above and beyond and they made the experience personal and NOT as though they just wanted the sale. I recommend this dealership to everyone in the NW PA area (and beyond).
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sales Manager Troy Donovan was the nicest ever
First time ever at Donovan's to purchase a car. Ended up buying a used Toyota Sienna Limited. Prefect condition. When they received it they replaced the rear brakes, changed oil with filter to meet the states and their standards. Their pricing was very fair and when we received the key they had washed the car and filled the gas tank! I would buy from them again and again.
Sales Manager Troy Donovan was the nicest ever
First time ever at Donovan's to purchase a car. Ended up buying a used Toyota Sienna Limited. Prefect condition. When they received it they replaced the rear brakes, changed oil with filter to meet the states and their standards. Their pricing was very fair and when we received the key they had washed the car and filled the gas tank! I would buy from them again and again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My search for a replacement Durango
My involvement with Donovan and Bauer came after my daughter had totaled my Durango while I was out of town. After scouring through the Internet, we located the vehicle that fit my wants and needs at Donovan and Bauer. My wife went out to Titusville to look at the vehicle and spoke with Michael and he did everything in his power to keep us both informed even talking to me on my wife's cell as he showed the Durango to her and sent me the fact Sheet and additional pictures. Unfortunately the car sold the next day prior to my ability to place a deposit on the vehicle. I had called and left a message and sent a text but had not heard anything, come to find out they had actually called our home phone number rather than the cell which is why I had not received their apology message that was left until my wife returned home that evening. Overall I would certainly give them another look provided they have what I'm looking for and in the in the market. They did a great job and and was even more helpful with things while I was out of town
My search for a replacement Durango
My involvement with Donovan and Bauer came after my daughter had totaled my Durango while I was out of town. After scouring through the Internet, we located the vehicle that fit my wants and needs at Donovan and Bauer. My wife went out to Titusville to look at the vehicle and spoke with Michael and he did everything in his power to keep us both informed even talking to me on my wife's cell as he showed the Durango to her and sent me the fact Sheet and additional pictures. Unfortunately the car sold the next day prior to my ability to place a deposit on the vehicle. I had called and left a message and sent a text but had not heard anything, come to find out they had actually called our home phone number rather than the cell which is why I had not received their apology message that was left until my wife returned home that evening. Overall I would certainly give them another look provided they have what I'm looking for and in the in the market. They did a great job and and was even more helpful with things while I was out of town
- Customer service 3.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase