This was my 5th car i have bought from them and will only buy from them. They have treated me like family since day 1.
Thank you, Gary. We appreciate your loyalty! It is because of people like you that we are still here to sell you your vehicles and service them as wel...l! Enjoy your new Cruze!
Bad customer service and over priced. Very rude and disrespectful to costmers. I was told I need to get my priorities straight because they decided to... charge me extra 2 months after I paid my bill.
The ability to get a price quickly without having to jump through hoops. The return call when GM programs changed affecting the final cost of the vehicle.... Also the papers were all ready when I got there and were explained carefully and quickly. All the controls on the new vehicle were explained so I could understand what each one does.
We do not want our clients to have to jump through hoops to get a fair price. Thanks for your loyalty. We hope you are enjoying your truck.
Spoke to Sales Person Michael and he was more than accommodating in the process. Michael keeping touch with me after I inquired about the vehicle I purchased.... Late evening texting and call where answered. When he was not available the other sales guys stepped in to help out. Meet Joe on a late Saturday afternoon to test drive the vehicle, He was in no rush to get me out the door or pressure me to purchase. We sat around afterward and talked about the vehicle. Michael & Joe follow up a couple of days later and we made a deal. I would definitley recommend this dealership. Kevin R Vaughn Realtor St.Louis
You guys went above and beyond to make sure that my truck got fixed and it was also in a timely manner! Not only did you fix the original problem but you... also managed to fit in a last minute oil change on New Year's Eve!
Nicholas, thank you so much for your high rating!
My wife & I just purchased a new car with the help of Troy. Our hours at work did not allow us to discuss options with Troy until very late in the afternoon... during the week. Troy went above & beyond to ensure he answered our questions to our full satisfaction. We know he stayed after hours when we made our purchase to make sure we knew how everything works.
Terry Hunt, thank you for leaving this detailed feedback about your experience with Pearl Motor Company. We always love to receive great feedback.
My wife and I were on our way home with a 2015 2500 high country with a duramax engine and the def gauge said it was down to 28% and I wasn't sure if there... was enough fluid to get us home. When we purchased the truck it was under a program with GM they would fill the def tank,rotate the tires,and change engine oil and filter for 2 years or 24,000 miles. I stopped at pearl motor company in Mexico Mo on Saturday morning and was told that their service dept was closed on Saturdays but a salesman Chris Lewis was polite enough to ask what I needed and he stepped up and told me that he would take the needed information and fill the def tank for us because we were about 300 miles away from home just to make sure we wouldn't have any problems. Hats off to this dealership and to Chris Lewis for their concern and professionalism. Thank you so much for your concern and help. Larry and Helen
Appreciate the salesman Tim Crow trying to get as many rebates and specials for me on my purchase of the Silvarado.
We liked the professionalism of Tim Crow in dealing with us for our new car. We have always had great Customer Service.
Sam went the extra mile and helped me find the vehicle I wanted. Also was able to find the accessories I wanted as well.