Reviews
Write a reviewOffice pleasant, informative, easy to work with. Honest and up-front with procedure and they requirements. Diagnostic found known problems plus a couple not so obvious. Fixed all but found I needed plug wires that weren't on the estimate. Replaced the wires free of charge. Truck (a Ford) runs good as new. Fast turnaround, fair price, quality work. Highly recommend their service dept.
Office pleasant, informative, easy to work with. Honest and up-front with procedure and they requirements. Diagnostic found known problems plus a couple not so obvious. Fixed all but found I needed plug wires that weren't on the estimate. Replaced the wires free of charge. Truck (a Ford) runs good as new. Fast turnaround, fair price, quality work. Highly recommend their service dept.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
On FEB. 7th 2025 I was traveling from Cotullia TX to Sweeney TX . My 2020 Chevy engine had fail. I made to the Chevy dealer. When i arrived to the dealer they tested my truck with the computer. It had 47 codes. They determined that the moter had failed. I call the company that had my Warranty on the truck. They ask for 4 videos and Vetrans chey sent it to them. The company did nothing to resolve the issue or pay for a new motor. I had to purchase a new truck . The guys in the service was very helpful and worked had to resolve the problem. I had to purchase a new Truck so i could go home. I would like to say thank you to all the employees that helped me get back on the road. I know this is where God sent me. Thank you for every thing you did wish you was my dealer back home. God bless you and again thank you
On FEB. 7th 2025 I was traveling from Cotullia TX to Sweeney TX . My 2020 Chevy engine had fail. I made to the Chevy dealer. When i arrived to the dealer they tested my truck with the computer. It had 47 codes. They determined that the moter had failed. I call the company that had my Warranty on the truck. They ask for 4 videos and Vetrans chey sent it to them. The company did nothing to resolve the issue or pay for a new motor. I had to purchase a new truck . The guys in the service was very helpful and worked had to resolve the problem. I had to purchase a new Truck so i could go home. I would like to say thank you to all the employees that helped me get back on the road. I know this is where God sent me. Thank you for every thing you did wish you was my dealer back home. God bless you and again thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Worst service department I have ever been involved with. They refuse to schedule me for a warranty issue. 5 months and still just excuses. I am working directly with my General Motors contacts on this poor service center. They give Chevrolet a bad name. Would not recommend them to anyone.
Worst service department I have ever been involved with. They refuse to schedule me for a warranty issue. 5 months and still just excuses. I am working directly with my General Motors contacts on this poor service center. They give Chevrolet a bad name. Would not recommend them to anyone.
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- Buying process
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- Quality of repair
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
We came from out of town & were thankfully helped by this dealerships service team with absolute best care. Their certified techs & service Manager were very welcoming, knowledgeable & conducive. Compared to our local GM dealership that I will never again take my vehicle to be serviced by , All ways Chevrolet was phenomenal!!!
We came from out of town & were thankfully helped by this dealerships service team with absolute best care. Their certified techs & service Manager were very welcoming, knowledgeable & conducive. Compared to our local GM dealership that I will never again take my vehicle to be serviced by , All ways Chevrolet was phenomenal!!!
- Customer service
- 5.0
- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great and quick service. No haggle needed, great deal from the get go.
Great and quick service. No haggle needed, great deal from the get go.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bought a used Colorado at this dealership. Everyone was very friendly and Gilbert Martinez made the buying process stress free and enjoyable. Looking forward to doing business with this dealership and Gilbert again in the future.
Bought a used Colorado at this dealership. Everyone was very friendly and Gilbert Martinez made the buying process stress free and enjoyable. Looking forward to doing business with this dealership and Gilbert again in the future.
- Customer service
- 5.0
- Buying process
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- Quality of repair
- 5.0
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
VERY VERY TERRIBLE SERVICE AT THIS DEALERSHIP , I brought my truck in to have a u joint and yoke on my silverado they get the job done , so I go five miles down the street and the driveshaft u joint breaks again along with the tail shaft on my transmission and the yoke on my rear axle , so please everyone don't have service done by these people if you want to keep your car or truck running.
VERY VERY TERRIBLE SERVICE AT THIS DEALERSHIP , I brought my truck in to have a u joint and yoke on my silverado they get the job done , so I go five miles down the street and the driveshaft u joint breaks again along with the tail shaft on my transmission and the yoke on my rear axle , so please everyone don't have service done by these people if you want to keep your car or truck running.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Prompt service with no problems scheduling and completing service. Would certainly visit this dealership again when in the area. Only issue was one of the valve stem caps was not replaced.
Prompt service with no problems scheduling and completing service. Would certainly visit this dealership again when in the area. Only issue was one of the valve stem caps was not replaced.
- Customer service
- 5.0
- Buying process
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- Quality of repair
- 5.0
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
They are alway friendly and fast to attend to your needs. Service department is alway tried to do the repairs or service you need on your car.
They are alway friendly and fast to attend to your needs. Service department is alway tried to do the repairs or service you need on your car.
- Customer service
- 5.0
- Buying process
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- Quality of repair
- 5.0
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
This dealership is very accommodating to what you want in a vehicle. What you need and what will work for you. Very helpful! We are very please with Always Chevrolet!!!
This dealership is very accommodating to what you want in a vehicle. What you need and what will work for you. Very helpful! We are very please with Always Chevrolet!!!
- Customer service
- 5.0
- Buying process
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- Quality of repair
- 5.0
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car