J K Chevrolet Hours
$14.95 and up*
Oil, Filter Change
$39.95 and up*
$39.95 and up*
Coolant System Service
$139.95 and up*
I use to be pleased with the service, but lately to even talk to someone you have to go up there. When you do get through to the service center I leave... a message that never gets returned. If it wasn't for my warranty i would bring my vehicle some where else. Like i do to get my oil changed. It took 2 months for me to get my car in for an appointment, and 3 days for me to get it back with very little information on when it would be done.
I went to JK to purchase a car listed on the website, (A 2017 Equinox Premier), only to be told that the price listed on the website was incorrect. After... taking off work, and spending time with your Saleperson, Dee, and then driving over to 'used' (this car was a loaner), test driving the car, getting my vehicle inspected for trade (2014 Equinox)...Then I was informed that the price was incorrect. This was a costly waste of my time and energy. My husband and I both drive vehicles purchased from JK and have been return customers for many years. This type of mistake is unacceptable.
I purchased a new Chev Silverado about two months ago from this dealership after trading in my Hummer. Each person I encountered was very helpful, knowledgeable... and pleasant...from the sales staff to the financing specialist to the manager. I would like to give a kudo to the body shop. Just recently, I had to have a small chip/dent on the edge of my front fender repaired. They had it done in about an hour...impressive! Based on my experiences I would purchase a car/truck from them again.
Natashia Salazar was my sales agent and she was amazing at getting a great deal for me and helping me pick out the perfect new car, I will most definitely... be a repeat buyer at JK because of her , hands down.
Natashia Salazar was very knowledgeable and helpful during the whole process of buying my truck. I would recommend to my friends to stop by. JK and... check out the deals and talk to Natashia. Thank you for a great Truck!!!!!!!!
Purchased truck here and out of town on medical. When purchased, they told me 5yr/100,000 mile warranty. Well guess what folks, they didn't say it was... from original purchase date ( being first buyer & I would be 3rd owner of vehicle and first owner was Hertz) As of now, no response from service dept. Thanks,John
They worked with me till I got the type of vehicle with all the amenities that I wanted! Great communication and sincerity in putting there customers first!... I even got out of my lease and into a regular note with the same monthly payment! I'm very satisfied and intend to continue to purchase my vehicle at JK Chevrolet! I would recommend them to anyone who wants to purchase a Chevrolet or any other brand they sell!
I greatly appreciated the Service Manager personally taking the time to address a couple of issues we were having with our Silverado. His exceptional... customer service was refreshing!
John Wood is my sales person . He made this process so easy for me. I will come back to see him for all my vehicle needs. HE IS THE SUPERMAN OF CAR SALES!!
Torian was finder for what i was looking for. Good service.