Reviews
Write a reviewthe 'new' service team is terrific!
the 'new' service team is terrific! they took good care of my truck, and I appreciate them doing everything I asked without gouging me. big thumbs-up from here!
the 'new' service team is terrific!
the 'new' service team is terrific! they took good care of my truck, and I appreciate them doing everything I asked without gouging me. big thumbs-up from here!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent service, everyone is kind and helpful and they
Excellent service, everyone is kind and helpful and they do a good job! I am totally pleased with this dealership and will continue using them.
Excellent service, everyone is kind and helpful and they
Excellent service, everyone is kind and helpful and they do a good job! I am totally pleased with this dealership and will continue using them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your wonderful review! We are thrilled to hear that you had an excellent experience at Kirk Brothers Buick GMC. Our team strives to provide kind and helpful service, and we greatly appreciate your support. We look forward to serving you again in the future! Sincerely, The Team at Kirk Brothers Buick GMC
Buick Enclave 2019
Tonya is a great P R person in the service department. She helped correct a problem pronto.
Buick Enclave 2019
Tonya is a great P R person in the service department. She helped correct a problem pronto.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We hope to be of service to you again in the future. Best wishes, Kirk Brothers, INC.
Enclave
The service team lead by Steve Noble is always welcoming and knowledgeable about my car repairs and service needs.
Enclave
The service team lead by Steve Noble is always welcoming and knowledgeable about my car repairs and service needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you again for the great review!
Great experience
Great experience. The staff was very helpful in helping me find a vehicle. The service dept was also great when it was time for my oil change.
Great experience
Great experience. The staff was very helpful in helping me find a vehicle. The service dept was also great when it was time for my oil change.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're glad to hear you found our staff was so knowledgeable and helpful!
owner
great dealership, employees are easy to deal with, always friendly and work performance is great . I would recommend this dealer ship to all
owner
great dealership, employees are easy to deal with, always friendly and work performance is great . I would recommend this dealer ship to all
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
If you have any further questions, please give us a call. We're always happy to help!
Kirk Brother's Service: Greenwood, MS
Everyone was laid back, helpful in answering questions, and did not cut corners with the regularly scheduled servicing including oil change, rotation of tires, multipoint inspection, and topping of fluids. A
Kirk Brother's Service: Greenwood, MS
Everyone was laid back, helpful in answering questions, and did not cut corners with the regularly scheduled servicing including oil change, rotation of tires, multipoint inspection, and topping of fluids. A
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We hope to see you soon!
Service
Messed my air conditioner up and I had to get it fixed
Service
Messed my air conditioner up and I had to get it fixed
- Customer service 5.0
- Buying process 5.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Edwards, Quashunda, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership.
Mrs. Irma Forrest
I was provided great service, my filters and engine was checked
Mrs. Irma Forrest
I was provided great service, my filters and engine was checked
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We hope to see you soon!
Clueless Service Department
If I could give 0 stars I would. My 2017 Encore has been in their shop 9 times over 2 months for the same issue. The service department as well as the owner lied repeatedly about the service. I now have a 2 year old car that can't be trusted to take on a trip of any length.
Clueless Service Department
If I could give 0 stars I would. My 2017 Encore has been in their shop 9 times over 2 months for the same issue. The service department as well as the owner lied repeatedly about the service. I now have a 2 year old car that can't be trusted to take on a trip of any length.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Glenn, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership.