Reviews
Clean facilities
I was able to drop off in the morning prior to going to work, and I was able to pick up my car late in the afternoon the same day. Thank you
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Yvette, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Dossett Big 4 Buick GMC! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Dossett Big 4 Buick Cadillac GMC Team
Truck purchase
Expeditent service. Great truck. Nice facility. Helpful sales agents and staff. Fast. Good loan process. Didn't take long to get loan process completed with loan terms i felt were reasonable
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your feedback! Our team works hard to provide every customer with 5-star service and we're glad that you enjoyed your experience with us. If there's anything else we can do for you please don't hesitate to reach out. Take care! Sincerely, The Dossett Big 4 Buick Cadillac GMC Team
Awesome Staff
Great experience at Dossett Big 4 Buick / GMC. Eric B. was awesome help! He explained different trim levels and was knowledgeable of the inventory located at dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Dossett Big 4 Buick GMC, we value our customers and we look forward to seeing you down the road. Sincerely, The Dossett Big 4 Buick Cadillac GMC Team
Great Service!!
I have been a customer of Dossett Big 4 for many years. You are always made feel welcome and your needs is met very professionally.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. We hope to be of service to you again in the future! Sincerely, The Dossett Big 4 Buick Cadillac GMC Team
Knowledgeable, good inventory,
It was efficient but not rushed. Staff was knowledgeable and helpful. Answered all of our questions and concerns. Had a relaxed atmosphere.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to share your experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, The Dossett Big 4 Buick Cadillac GMC Team
Friendly and helpful staff. Check them out.
Awesome sales and Service department, truly second to none. Everyone needs to go to Dossett Big 4 for their next vehicle purchase, or the award winning service department.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Dossett Big 4 Buick Cadillac GMC Team
Great service!
Brenan listened to my problems and got my vehicle in and found a couple of other issues and took care of it all fast. Kept me informed the entire time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ronnie, it is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Dossett Big 4 Buick Cadillac GMC Team
Great people to work with
Erik had the truck waiting for us and allowed us thr time we needed to decide to make the purchase without being pushy. The entire process was very easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Anthony, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, The Dossett Big 4 Buick Cadillac GMC Team
Great service
I was very much please with my visit to the Dossett Big 4 service center this week. The service technicians always do a great job. The waiting area is always comfortable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Dossett Big 4 Buick Cadillac GMC Team
Excellent Service once again
I started this experience with Dossett on line; several minutes rep. Andy s. called and the rest is history. TOTAL PROFESSIONALS---ALL THE WAY TO GETTING THE KEYS TO THE NEW CAR. THEY ALL WERE GREAT.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate you for letting others know about your experience, Margaret! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Dossett Big 4 Buick Cadillac GMC Team