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Dossett Big 4 Buick GMC

(75 reviews)
Sales hours:
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Sales Service
Monday 8:00am–6:00pm 7:30am–5:00pm
Tuesday 8:00am–6:00pm 7:30am–5:00pm
Wednesday 8:00am–6:00pm 7:30am–5:00pm
Thursday 8:00am–6:00pm 7:30am–5:00pm
Friday 8:00am–6:00pm 7:30am–5:00pm
Saturday 8:00am–6:00pm Closed
Sunday Closed Closed

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Reviews

(75 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dossett Big 4 Buick GMC from DealerRater.

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Our experience with Tim is always positive.

Our experience with Tim is always positive. He takes all of the hassle out of buying a vehicle.

Our experience with Tim is always positive.

Our experience with Tim is always positive. He takes all of the hassle out of buying a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Benny, for your wonderful review! We're thrilled to hear that your experience with Tim at Dossett Big 4 Buick GMC has been consistently positive. It's great to know that he has made the vehicle buying process hassle-free for you. We look forward to helping you again in the future!

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You were honest about the issue.

You were honest about the issue. After another mechanic told me the alternator was bad, you could have easily told me the same thing and sold me an alternator and battery. I appreciate the honesty

You were honest about the issue.

You were honest about the issue. After another mechanic told me the alternator was bad, you could have easily told me the same thing and sold me an alternator and battery. I appreciate the honesty

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Gretchen, for your kind words! We truly value your trust in Dossett Big 4 Buick GMC and are glad to hear you appreciated our honesty. Our goal is always to provide the best service for our customers. We look forward to assisting you again in the future! Sincerely, The Dossett Big 4 Buick Cadillac GMC Team

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Tim and Kerry were very friendly.

Tim and Kerry were very friendly. They helped me get a good deal on my new car.

Tim and Kerry were very friendly.

Tim and Kerry were very friendly. They helped me get a good deal on my new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your positive feedback, Ruth! We’re thrilled to hear that Tim and Kerry were able to assist you in getting a great deal on your new car. At Dossett Big 4 Buick GMC, we strive to provide excellent customer service, and it's wonderful to know you had a great experience. We look forward to seeing you again soon! Sincerely, The Dossett Big 4 Buick Cadillac GMC Team

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The salesman was courteous very knowledgeable, I got what

The salesman was courteous very knowledgeable, I got what I wanted on my trade in, I was done with whole process within 2 hrs.

The salesman was courteous very knowledgeable, I got what

The salesman was courteous very knowledgeable, I got what I wanted on my trade in, I was done with whole process within 2 hrs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Daniel, for your wonderful review! We’re thrilled to hear that you had a positive experience with our knowledgeable salesman and that you were able to get what you wanted for your trade-in. We appreciate your kind words and hope to see you again at Dossett Big 4 Buick GMC for your future automotive needs! Sincerely, The Dossett Big 4 Buick Cadillac GMC Team

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I love how efficient and convenient the whole process

I love how efficient and convenient the whole process was. This was definitely the best car buying experience I've ever had.

I love how efficient and convenient the whole process

I love how efficient and convenient the whole process was. This was definitely the best car buying experience I've ever had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your wonderful feedback, Sonya! We're thrilled to hear that you found the car buying process at Dossett Big 4 Buick GMC to be efficient and convenient. It's our goal to provide the best experience possible, and we're glad to have met your expectations. We look forward to assisting you again in the future! Sincerely, The Dossett Big 4 Buick Cadillac GMC Team

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Tim Rowland is a good salesman with patience and worked

Tim Rowland is a good salesman with patience and worked to help me find a good deal.

Tim Rowland is a good salesman with patience and worked

Tim Rowland is a good salesman with patience and worked to help me find a good deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you, Bobby, for your wonderful review! We're thrilled to hear that Tim provided you with excellent service and helped you find a great deal at Dossett Big 4 Buick GMC. We appreciate your feedback and look forward to welcoming you back for your next visit! Sincerely, The Dossett Big 4 Buick Cadillac GMC Team

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We did not have to wait long for them to change the oil

We did not have to wait long for them to change the oil and rotate the tires on our Chevy Silverado truck.

We did not have to wait long for them to change the oil

We did not have to wait long for them to change the oil and rotate the tires on our Chevy Silverado truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for your wonderful review! We're thrilled to hear that your oil change and tire rotation for your Chevy Silverado truck was completed promptly. At Dossett Big 4 Buick GMC, we strive to provide efficient service to all our customers. We hope to see you again for your next maintenance visit! Sincerely, The Dossett Big 4 Buick Cadillac GMC Team

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The personnel were friendly and the waiting room was

The personnel were friendly and the waiting room was clean. When the services were complete, they notified me promptly.

The personnel were friendly and the waiting room was

The personnel were friendly and the waiting room was clean. When the services were complete, they notified me promptly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your review! We are glad to hear that you found our personnel friendly and our waiting room clean. At Dossett Big 4 Buick GMC, we strive to provide prompt notifications upon service completion to enhance your experience. We appreciate your feedback and hope to see you again soon! Sincerely, The Dossett Big 4 Buick Cadillac GMC Team

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The Dossett's team was great.

The Dossett's team was great. Low pressure. Very informative. Very knowledgeable and Mr Dossett and Tupelo Tim worked hard to have a vehicle brought to the Tupelo for me to purchase.

The Dossett's team was great.

The Dossett's team was great. Low pressure. Very informative. Very knowledgeable and Mr Dossett and Tupelo Tim worked hard to have a vehicle brought to the Tupelo for me to purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your wonderful review! We're thrilled to hear you had a great experience with Dossett Big 4 Buick GMC. Our team, including Mr. Dossett and Tupelo Tim, is dedicated to providing a low-pressure and informative environment. We appreciate your feedback and hope to see you again soon! Sincerely, The Dossett Big 4 Buick Cadillac GMC Team

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Thanks for sales staff help.

Thanks for sales staff help. Salesman Adam wasn't pushy. Would like to have met Benny, understand emergency's. Great place to do business. Thanks also to Mr Dossett for making our deal work out.

Thanks for sales staff help.

Thanks for sales staff help. Salesman Adam wasn't pushy. Would like to have met Benny, understand emergency's. Great place to do business. Thanks also to Mr Dossett for making our deal work out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you, Jane, for your wonderful review! We're thrilled to hear that Adam provided you with a comfortable and supportive experience at Dossett Big 4 Buick GMC. It's great to know you found our dealership to be a great place to do business. We appreciate your understanding and patience regarding Benny's situation. Thank you for recognizing Mr. Dossett as well; he truly values our customers. We look forward to serving you again in the future! Sincerely, The Dossett Big 4 Buick Cadillac GMC Team

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