Granger Chevrolet

4.1 out of 5 4.1

Reviews

4.1 out of 5 4.1
23 lifetime reviews.

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  • 5.0 out of 5
    January 21, 2021

    Tony B. was very pleasant and wonderful to work with. The first Traverse we looked at was a little more than we wanted to pay. Tony called us when another... Traverse came in the following week. We fell in love with! Tony went to bat for us on the price. Tony hit it out of the park! Needless to say, we bought it! Great experience!! Make sure you ask for Tony Baumgartner.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for choosing GrangerChevrolet sales. Bobby Payne Service Director

  • 3.0 out of 5
    December 11, 2020

    Salesman Eric Ellison was very helpful in finding what I was looking for and getting it on the lot in a very timely manner. He kept me updated during the... whole process.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    December 3, 2020

    I?m still waiting on a part that is covered under warrenty

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 1.0 out of 5
    June 6, 2020

    Definitely would Not recommend these guys they are extremely shady! Keep in mind, I'm grading on a curve based on the assumption that all used car salesmen... are at least a little shady. I bought a car from them and before I did I was in contact with the salesman for about a week discussing the price of the car. We finally settled on a price and he had me sign a document the spelled out the price of the car plus any applicable fees, i.e. taxes, document fee, etc. Then I was sent in to talk to the finance director. Immediately he had me sign an electronic pad which applied my signature to various documents. I was a bit concerned about doing this but he assured me that my signature was going on documents that I had previously agreed to with the salesman. He said this would speed up the process. I finished the rest of the paperwork and left with the car. A couple of weeks later, I received the documents from the US Bank, whom I financed the car through. To my surprise, the amount financed was $3,000 dollars higher than what I had agreed to and signed for. Come to find out that my digital signature was applied to five different warranties totaling $3,000. Now, I will say after trying for months to get in touch with anyone that could help and turning them in to the Texas DMV I was able to recoup $2,301. However, the remaining warranties totaling $699 could not be cancelled. So, in a nut shell, Granger Chevrolet basically robbed me of $699! Thus, this brings me back to my original assessment... extremely shady! Don't believe me, that's okay. Go buy a car from them... you'll see!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    May 7, 2020

    excellent service! my car (Cruze) was serviced here for oil-change and rotation of tires. They did a good job.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    April 27, 2020

    Great customer service and great pricing. I will definitely buy another vehicle from here.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 3.0 out of 5
    April 27, 2020

    Parts and service are lacking in timely service and communication. Took three months to have factory repairs and parts completed requiring unnecessary... trips to dealership after purchase. My sales team did a great job meeting my needs, but service after sale is lacking.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    April 18, 2020

    Great service friendly staff quick access and very good understanding of my issue

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    February 10, 2020

    Friendly service rep, very fast and quality products and service.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    February 4, 2020

    Extremely happy with the service and the calls to keep me updated with the time and parts for my vehicle.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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